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Cretan Pearl Resort & Spa

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Traveller (262)
Room & Suite (29)
Pool & Beach (19)
Overview
  • Excellent43%
  • Very good23%
  • Average19%
  • Poor9%
  • Terrible6%
Travellers talk about
“crisps”(8 reviews)
“stavros beach”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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201 results
Traveller rating
78
44
45
22
12
Traveller type
Time of year
LanguageEnglish
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78
44
45
22
12
Show reviews that mention
All reviewscrispsstavros beachevening entertainmentshuttle busmain barfood servicepublic areasguest relationswater slidesstar resortpool barair congames roomfree massagea superior sea view roomreception areamain holiday
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1 - 5 of 201 reviews
Reviewed today

Excellent Service, perfect location, very kind and helpful staff. Food delicious especially Rafale tavern by the pool. Daily shuttle bus services to zorbas beach and very good animation. Thanks to all for making our holidays unforgettable!

Thank 588scott
Reviewed today

Just spent a wonderful week on this hotel. We had a beautiful room with a sea view, perfectly clean and phenomenal water pressure in the shower. Mattresses and pillows were superb, crisp cotton sheets, fluffy towels. We had to change rooms for our late checkout...More

Thank munichS8
Reviewed yesterday via mobile

wasn’t like it was in the pictures, very rundown. food wasn’t great , little choice , poor entertainment . does have the potential if work was carried out. pool area a safety hazard. stayed for a week with family and couldn’t wait to come homeMore

Thank Cara M
Response from Cretan Pearl R, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & SpaResponded today

Dear Tripadvisor member Cara M We would like to thank you for spending your holidays in our hotel and for reviewing our hotel on tripadvisor. With regret we realize that some of our services did not meet your expectations as our primary goal is to...More

Reviewed 6 days ago

Calm end relaxing! Great pool area... (sea salt)! Even for 2 days it's a great hotel to relax and read. I love the calmness offering in the afternoon hours. Book a suite if you want a homey environment. The main building rooms are great as...More

Thank Stavri
Response from Cretan Pearl R, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & SpaResponded 4 days ago

Dear Tripadvisor member Stavri We would like to thank you for choosing our hotel for your holidays and for taking the time to review our hotel on Tripadvisor. We are very happy to read that you have loved your stay in our hotel and that...More

Reviewed 1 week ago via mobile

There are many things to say both positive and negative The cleaning is not good enough: the floor in the room is in white resin, so it is impossible to clean it, the air conditioner is full of dirt and dust. The extra bed for...More

1  Thank danielales26
Response from Cretan Pearl R, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & SpaResponded 5 days ago

Dear Tripadvisor member danielales26 We would like to thank you for choosing our hotel for your holidays and for taking the time to review our hotel on tripadvisor. Concerning the cleanliness, we would like to mention that our housekeeping team provides daily service and during...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 102 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 102 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (262)
Room & Suite (29)
Pool & Beach (19)
Dining (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
rheasangha3
22 July 2018|
AnswerShow all 5 answers
Response from Cretan Pearl R | Property representative |
Dear rheasangha3 thank you for your message. Regarding the quad bike you can rent it through our reception team for minimum 3 days. Concerning the boat rides there are some daily cruises at the old harbor of Chania and you... More
0
Votes
Google Translation
faycalvert
24 June 2018|
AnswerShow all 4 answers
Response from Cretan Pearl R | Property representative |
Dear Tripadvisor member faycalver, thank you for your message. There is a shuttle service from the hotel to the beach in Stavros village. Should you wish to use the shuttle service , you need to reserve the places one day... More
0
Votes
Google Translation
Louise B
28 April 2018|
AnswerShow all 4 answers
Response from Phosa | Reviewed this property |
There is limited bus service in day time to Chania which passes Zorba's beach on way. Not sure how reliable evening service is. Timings didn't always work for us so we went into town by bus and took taxis back. Did same for... More
0
Votes
Room Tips
"Front line sea view!"
Read review
"You will need a car, because of the position. Unless you would like to stay in during your stay in Chania!"
Read review
"I was in the "bungalow" like small village, huge rooms, clean, silence"
Read review
"better noone"
Read review
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