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Cretan Pearl Resort & Spa

11/06/2017 12/06/2017
1 room 2 adults 0 children
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54 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Reviewed yesterday NEW

Getting straight to the point. Food very poor, cold and rehashed, terrible. Staff, especially the cleaning staff were great. Seaview room do not pay Fleetway for an upgrade, save yourself £120, most people we spoke to ended up in far superior rooms than what we had. Bar staff were okay, drinks were crap, if you wanted branded you paid extra,...

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Helpful?
Thank Freddie G
Torquay, United Kingdom
Reviewed 2 days ago NEW

Someone needs to review this hotel and give it a 2 star rating. As everyone has previously stated its the staff who are doing their best to keep the customers happy.The manager is full of broken promises. The hotel is very clean .The hotel is miles from anywhere. There is entertainment once a week. At night there is one bar...

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2Thank Brian H
Cretan Pearl R, Γενικός Διευθυντής at Cretan Pearl Resort & Spa, responded to this review

Thank you for your useful feedback about our Resort! In our web site we clearly state our destination, which is an out of busy center area, but very well preferred for this reason from guests looking for a relaxing vacation with a very friendly and attentive staff. Our company takes our guests’ safety very seriously and all the points of...

Leicester, United Kingdom
Reviewed 3 days ago NEWvia mobile

So I've just returned after a weeks stay. Firstly I would rate this hotel as a low end 4 star hotel, not 5. The hotel is situated in the middle of nowhere. If you're there to just sit on a sunbed for 8 hours in the day and sleep then fine but if you're an outdoors person or want to...

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1Thank Giggidyon1980
Cardiff, United Kingdom
Reviewed 6 days ago NEWvia mobile

We visited with young son and some friends. First point to note is that the staff are great; friendly, polite, extremely hard working and a real credit to the hotel. They need some support with some better ideas and a bit of investment from management. My thoughts are: Food - pretty poor overall, but good effort from staff. Recommendations to...

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Thank jamiebed
Oxford, United Kingdom
Reviewed 1 week ago NEW

The staff made this hotel. It is not a 5 star hotel but its if it wasn't for the staff I wouldn't recoommend this place. There is no beach and I am not sure about the champagne bar either. The food was average and at times there was some very tasty dishes available. The views and the hotel it self...

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Helpful?
1Thank KTSawyer
CretanPearlR, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & Spa, responded to this review

Dear Guest, Thank you for your useful feedback. We are sorry to hear that not all of our hotel services met your expectations, but we also thank you for sharing all your good experience you had with us. We are glad to hear you enjoyed much of the sun & relaxation that the hotel has to offer together with the...

Stourbridge, United Kingdom
Reviewed 1 week ago NEW

Just returned with my wife from a weeks stay here. I don't now who allocates star ratings but they need to have a closer look at what guests would expect from a five star hotel. We arrived on the evening of 9th May to very loud Grecian music which was entertaining the guests already there. Why it should have been...

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Thank Purple_Wolfhound
Harlow, United Kingdom
Reviewed 1 week ago

Just spent a week here, 15th May -22nd May. The hotel is clean and reasonably modern looking. Not to what I would rate as 5 star though. The hotel complex is very isolated. There are no attractions outside of the complex, so if you wish to get around, its a car or the local bus. This will take you into...

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Thank Ken M
Reviewed 1 week ago

After arriving on Wednesday lunch went to resturant all seemed impressive and dinner was ok that day ,then it all went wrong dry food uncalled cooked meat ,I lived on pasta and bolonaise sauce ,one evening there was veal with some sort of sauce ,obviously the meat was pre cooked then diced also a roast one day thickly sliced so...

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Thank Sam W
Reviewed 1 week ago

The Cretan Pearl is a lovely complex. The facility is clean and very cheerful. Our bungalow in block 7 was fantastic. We had a sea view on our balcony and a welcome bottle of wine and a basket of fruit on arrival. The room is bright and very modern. My wife and I had the wow factor as soon as...

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1Thank peanutandhooverlady
Da Nang
Reviewed 1 week ago

My partner and I have just returned from 10 days at the Cretan Pearl. It wasn’t the 5 star that we’d been led to believe (somewhere between 3 and 4) – but it was very clean and the staff were absolutely wonderful. We had a garden room which was always kept immaculately clean, but the bathroom needed some attention. There...

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1Thank CVKDaNang

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Cretan Pearl Resort & Spa is an exclusive resort with beautiful views of the sea and great facilities. It is situated in the Chania prefecture, between Stavros and Tersanas. Cretan Pearl Resort & Spa stands 2 km from the beach which starred in the famous film “Zorba the Greek”. An extensive, 2.000-sq.m. wellness area with a long list of treatments, two outdoor swimming pools, a gym and a playground for children are featured on site. Guests can enjoy Greek, Cretan and other Mediterranean dishes at the Mediterranean Restaurant and at the Eros Poolside Bar, while Breakfast buffet is offered daily at the Breakfast Restaurant. The hotel also features a fitness centre, a beauty salon and a wellness centre. Chania Town is at a distance of 15 km. Chania Airport is 8 km away. ... more   less 

Additional Information about Cretan Pearl Resort & Spa

Address: Stavros, Crete 73100, Greece
Region: Greece > Crete > Chania Prefecture > Stavros
Price Range: ₹ 7,369 - ₹ 17,195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cretan Pearl Resort & Spa 5*
Number of rooms: 142
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Questions & Answers

Here's what travellers have asked, with answers from Cretan Pearl Resort & Spa staff and other travellers.
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Questions? Get answers from Cretan Pearl Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“320 but no sun on the veranda, and noisy and echoes, go for a bungalow”
, 29 May 2017 | Read review
“Block 7 had the best sea views although many of the other blocks had sea views if the upper rooms were selected.”
631KenM, 23 May 2017 | Read review
“Email before you go with any special requests - we did and got all ours”
peanutandhooverlady, 22 May 2017 | Read review
“Garden view room was excellent, and cheaper than a sea-view room”
RichardNottingham_UK, 19 May 2017 | Read review
“A sea view is definitely beneficial”
JudiC98, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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