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Relais d'Aubagne Hotel

231 reviews
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Traveller (16)
Room & Suite (11)
Pool & Beach (3)
Overview
  • Excellent27%
  • Very good49%
  • Average11%
  • Poor9%
  • Terrible4%
19 Aug 2017
“Smelly & dark room”
26 Apr 2017
“friendly people clean and smart hotel”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)Write a Review
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Reviewed 19 August 2017 via mobile

We had a family room that smelled like a pile of cocoa beans. The bathroom was apart of being small, dangerous. You had to squeeze and climb into the bathtub which was at the same same the place to shower yourself. Staff was very polite...More

Thank MisterB .
Response from Imed R, Directeur général at Relais d'Aubagne HotelResponded 22 August 2017

Dear Mister B, I thank you for the part of your comment concerning the staff. I can understand thatall ourt guests can not appreciate our hotel but I only want you to know that the photos are not photoshopped. About the payment, I found it...More

Reviewed 26 April 2017

well worth a visit to this modern easy to find hotel... We had from start to finisha trouble free nights stay. super clean hotel staff very friendly and charming. a pleasure to stay there. will be sure to book again.

Review collected in partnership with this hotel
Thank Charles J
Response from Imed R, Directeur général at Relais d'Aubagne HotelResponded 16 May 2017

Dear Charles, What a pleasure for us to read your comment. We hope that you will have the opportunity to visit us again, Kind regards,

Reviewed 24 July 2016 via mobile

Ok only for one night. Near is busy roads and shopping centers. At evening guy on reception said that breakfast is included, and in the morning the other staff member said that we need to pay. It's not possible to buy water at eveningMore

1  Thank kvit04ka
Response from Imed R, Directeur général at Relais d'Aubagne HotelResponded 26 July 2016

Sir, I really appreciate that you posted your comment abour your stay. Concerning the breakfast, I apologize for the mistake we made by telling you at first, that it was included. About the bar, it closed at the same time that the restaurant : 10pm...More

Reviewed 20 July 2016

The check in process took ages requiring contact by the friend who booked it contacting booking.com to sort the hotel out. Booking.com had confirmed to us the cancellation of one room and the change of names on the other two rooms. The hotel claimed not...More

Thank 845rayg
Response from Imed R, Directeur général at Relais d'Aubagne HotelResponded 27 July 2016

Dear Ray, It is with great interest that I become aware of your opinion. Thank you for posting it. It seems that your check in did not operate in the the best conditions and I apologize. Our team is experienced, however, we also train new...More

Reviewed 19 July 2016

very poor service and very bad problem resolution. No wifi in the room, no soap, very bad shower and very bad service. The manager arrived half an hour late and made us wait to resolve the problem. His solution was to offer us breakfast, but...More

Review collected in partnership with this hotel
Thank phvd2016
Response from Imed R, Directeur général at Relais d'Aubagne HotelResponded 20 July 2016

Dear Pascal, I am really sorry to read that your stay did not fulfilled your expectations wich are legitimate. I asked my team about all these problems you are talking about and I learned that 30 min after your arrival, we purpose you instantly to...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$ 60 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 60 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (16)
Room & Suite (11)
Pool & Beach (3)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Room Tips
"Rooms very comfortable and clean with very friendly and helpful housekeeping staff. The standard room we were..."
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