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- Excellent62%
- Very good22%
- Average9%
- Poor5%
- Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Fitness centre
Spa
Wheelchair Access
Dry Cleaning
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Standard Room
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Show reviews that mention
All reviewsrooms are bigshower cabinrelaxing vacationmineral waterlunch or dinnerperfect hotelpoor servicelobbyfacilitiesfireplacemountainsbulgariatavernmassagepoolsspawinter
Reviewed 6 days ago The hotel's biggest plus is its large, heated indoor pool with several smaller whirlpools around it. The outside pool is also heated but signicantly smaller.
The rooms are a little bit oldfashioned (80s, not baroque) for my taste, not too clean but okay, and the...More
Reviewed 16 April 2018 We visited this beautiful place at the end of March 2018 and we were not disappointed. The hotel and the spa center were beautiful and the staff very professional and kind. the only weak spot is the restaurant the food was with the low quality...More
Reviewed 19 February 2018 via mobile This hotel in terms of premises, buildings, etc maybe it’s a 5* Star Hotel. But in terms of service it’s extremely far away to be awarded as a 5 Star Hotel.
Booking this hotel due to the spa and fitness center facilities, as I am...More
Reviewed 12 January 2018 via mobile Excellent. Not the first time. We keep return to this hotel. Always in winter. Beautiful view. Wonderful thermal spa, saunas and resting area. Very good breakfast.
On the top of a hill.
We were a little disappointed of missing the Christmas tree. Too late.
ErwinZeller
Vienna, Austria
Reviewed 31 December 2017 via mobile We spent the Christmas holidays in this hotel. It was really good booked but the service was excellent.
Breakfast in the hotel is dominated by local dishes this means egg, bacon, sausage, panitza and other highlights from the bulgarian kitchen.
Also the restaurant which is...More
View more reviews
Awards & Recognition
Travellers' Choice2018 WinnerWhat is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Learn more Certificate of Excellence Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Indoor pool
Details
Price range
US$ 100 - US$ 160 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
All photos (119) 119
Full view
Family and Play Areas (2)
Business Centre & Event Rooms (1)
"They have only double rooms"
"Rooms on the north side are with nicer view"
"Book through the hotel! Do not book online - prices are more expensive"
"We had a room on the four floor and had a great view!"
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