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Barcelo Tambor

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1,121 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 1 week ago

I went here on a family trip. We were 9 members in total. We booked transportation with the agency recommended by the hotel and it was just uncomfortable considering it was such a long trip. The guys in charge of handling our bags were so careless that they damage some of the laggage we took. Food was ok. customer service...

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Helpful?
1Thank Collette P
Reviewed 2 weeks ago

The personnel are friendly, especially a man called Gustavo Fernández, he's dancer and very professional. The food were very delicious and the experience was amazing. The hotel is comfortable. At night, we were needed more people to dance at Disco.

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Helpful?
Thank Sleyter A
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: Thank you for the lovely review you shared following your recent visit to our Barceló hotel. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure...

Reviewed 2 weeks ago

Our room was good, the bed was very sunken in, the shower pooled with water, but otherwise very nice and clean. We took a family trip with a 2 year old. We chose it because of so many kid activities. It has like 3 kiddy pools. a playground, a kid club house with toys. It was great, except there is...

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Helpful?
Thank Michelle H
Reviewed 3 weeks ago

We visited the hotel from Sunday to Thursday and it was not during peak season, but still summer. The place was pleasant, comfortable and the scenery was beautiful. The personnel were helpful and friendly. Food and drinks were available all the time and they had very nice activities and shows to keep the crowd entertained. I would go again

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Helpful?
Thank Eudy B
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset...

Michigan
Reviewed 3 weeks ago

We have stayed at other Barcelos and have great experiences and I went to this Barcelo with the same high expectations. At first we found ourselves complaining and comparing and then we reminded ourselves we are in another country and experiencing their culture. Many workers did not speak english but were never rude and always tried to understand even if...

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Helpful?
2Thank 872kat
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments. Our guests' comments provide us with an opportunity to see our hotel...

Cartago, Costa Rica
Reviewed 3 weeks ago via mobile

The place was ok, the service however was lacking "courtesy" and "friendlyness", specially one of the bartenders at the snackbar, the person who opened the bar was really rude stating that she would not serve the people to the left of a friend of mine, and I was there, problem is that I was there first so in my opinion...

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Helpful?
Thank David V
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear David: Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Tambor Hotel. Your review will be discussed with all departmental managers for evaluation and action as needed. We commit to adjust any situation that leads us away from our goal being to make sure our guests...

Costa Rica
Reviewed 4 weeks ago

I have been to this beautiful hotel and enjoyed being welcome by an amazing staff. I invested my money very wisely and felt as home. Staff at front desk welcomed me smiling and all staff smiled at me during my stay. At the restaurants, the food was incredible. Salad bar amazing and desserts to taste. Delicious dinner at El Rancho...

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Helpful?
1Thank joshpor
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: Thank you for the great feedback of your recent holiday experience at our Barceló Tambor; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We thank you for your kind recommendation to Tripadvisor’s readers ....

Montreal, Canada
Reviewed 4 weeks ago

First I want to tell everybody: don’t trust the bad reviews. We enjoyed our stay at Barcelo Tambor mid of March We travel a lot but it was our first time in Costa Rica and definitely fell in love with this country. Arrived at the resort by ferry, it was a long but beautiful trip. --The check-in was fast and...

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Helpful?
3Thank Canada_NSY
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. we are very pleased to read that you did like the room we...

Reviewed 15 March 2017

We have been in Costa Rica for two months and have stayed in a variety of hotels and vacation rentals. We have also stayed in other Barcelo properties in Mexico and our friends that were with us stay at the Barcelo in San Jose and loved them. This was not the case at the Barcelo Tambor. This hotel was by...

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Helpful?
3Thank shannon r
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Shannon: Although we sincerely regret reading that your stay at our Barceló Tambor fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. It is with...

Wisconsin Dells, Wisconsin
Reviewed 11 March 2017

Barceló Tambor is a Great family place, It is an older Hotel. But has everything you need. Alexander at the front desk is the most helpful person at any Hotel that I ever been to on vacation!!. At the main bar,The bartender Esqurado (sp) is fabulous!!! Always a smile on his face & quite entertaining!! The beach is long &...

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Helpful?
1Thank Mytrip201721
Jonathan M, Revenue Manager at Barcelo Tambor, responded to this review

Dear Guest: We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times. Please...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Tambor

Address: Playa Tambor, Tambor 771-1150, Costa Rica
Region: Costa Rica > Province of Puntarenas > Tambor
Price Range: ₹ 9,503 - ₹ 26,390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Tambor 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
Barcelo Tambor Beach Hotel Tambor
Barcelo Hotel Tambor Beach
Barcelo Hotel Puntarenas
Hotel Barcelo Playa Tambor
Barcelo Tambor Costa Rica
Barcelo Tambor Beach Costa Rica
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Tambor staff and other travellers.
40 questions
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24 days ago

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Questions? Get answers from Barcelo Tambor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, quiet, funny”
sleytera, 16 Apr 2017 | Read review
“choose rooms near the pool or lobby, the restaurants are all there”
michellehX4967XC, 16 Apr 2017 | Read review
“Karina who is in charge of the "kids club" is awesome with children!”
174eudyb, 9 Apr 2017 | Read review
“get the rooms with ocean view”
872kat, 4 Apr 2017 | Read review
“Second- floor- front beach rooms are the best!”
joshpor, 30 Mar 2017 | Read review
5 of 5