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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,461 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,301: English reviews
Pattaya
Reviewed 2 weeks ago

Airport hotel just beside the airport. Room is big and free 24hr shuttle service. However room is a little outdated. Carpet is outdated also. Good for overnight transit and restaurant is fine. Overall, fine for the location

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Helpful?
Thank Andy H
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Andy H, Thank you for taking the time to tell us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. Firstly I apologize for the disappointment you had about the decoration and the design...

Reviewed 2 weeks ago via mobile

This is the best hotel near the airport because it is the only one up close. Really convenient underground walking connection, but severely overpriced, tasteless-architecture and super-slow internet via unsafe connection. Have breakfast at the airport! Book directly from their own site, they have better rates.

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Helpful?
Thank kstaerk
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear kstaerk, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Middlesbrough, United Kingdom
Reviewed 2 weeks ago

first impressions impressive hotel handy for airport. check-in quick and easy already pre-booked and paid. suitcases taken to the room promptly. room very clean ans spacious, bathroom wow window and blinds into the main bedroom area. facilities in the room robes slippers plenty of high end toiletries disappointed in the available refreshments ie only two coffee pods for 2 people...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank chez e
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear chez e. May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further...

Crawley
Reviewed 2 weeks ago

Excellent hotel. We took the shuttle from gate 4 but on the way back we walked as it was only 5 minutes through the train station. We had a nice big room. Very quiet and clean. Bathroom was nice with a separate bath and shower. Had a quick drink at the bar which was nice and quiet. Would use the...

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Helpful?
1Thank abutler70
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear abutler70, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Cincinnati, Ohio
Reviewed 2 weeks ago

Very nice hotel which we have stayed in before when we had early morning flights out of BKK. Two complaints I have: 1) When booking the room on line there was no option to decline the breakfast; 2) The price of $220 (booked 3 weeks in advance) is just too high for this hotel in Bangkok. Last year it costs...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tschang
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Tschang, Thank you for taking the time to tell us about your stay at Novotel Bangkok Suvarnabhumi Airport during your recent visit to Bangkok. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. However I am...

Langley
Reviewed 2 weeks ago

Great airport to navigate around...fast and efficient in and out. Great transportation choices both in and out. Lots to choose from for food with OK pricing. Shopping was super expensive, buy your things away from the airport

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Helpful?
Thank Daryl J
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Daryl J, Thank you so much for your feedback on the Airport. However I look forward to welcoming you at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe Geoffroy General Manager

London, United Kingdom
Reviewed 2 weeks ago

The hotel remains the only option for being right at the airport (though I understand another chain hotel may have opened up a very short drive from the airport). Our room was perfectly acceptable but it seemed to take ages to walk to and from it. The first time we stayed here, the breakfast was ok. It has got worse...

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Helpful?
Thank TerryMinuit
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear TerryMinuit, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which is integral in our journey to improve guest satisfaction. I was very concerned to learn that the quality of food during your breakfast time failed to meet your expectation. Please rest assure that our...

Henley-on-Thames, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is large and very close to the terminal. There is an excellent shuttle service provided by the hotel. The rooms are good if a little hard to find it is a bit of a maze. You have to get the correct lifts!! Breakfast is fine if a little crowded. All in all a good stopover.

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Helpful?
2Thank Swissfarm
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Swissfarm, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Bishops Stortford, United Kingdom
Reviewed 2 weeks ago

Check in at any time and check out 24 hours later makes this the ideal hotel for a one night stay when in transit. 5 minutes in the courtesy mini-bus from terminal to hotel. A proper hotel, not one of those where you sleep in a box room. Spacious rooms, good bathroom facilities and booked on-line at very reasonable prices....

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Helpful?
Thank 666awy2015
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 666awy2015, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services. Thank...

Scottsdale, Arizona
Reviewed 2 weeks ago

What a pleasure to spend a night at this hotel as we transferred through Bangkok on our way home. It is super convenient to the airport, modern, clean and beautifully maintained, The staff were exceptional, the quality of the meals and happy hours were outstanding. We felt very pampered and had a great night's sleep before another long flight.

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Helpful?
Thank joan f
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear joan f, Thank you for taking the time to tell us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Our biggest asset of the hotel is our people and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: ₹ 9,297 - ₹ 17,677 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
Novotel Bangkok Suvarnabhumi Airport Bang Phli, Thailand
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
48 questions
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it's right next to the main Bangkok airpost”
 of 5 bubbles sas494, 16 Mar 2017 | Read review
“interior facing the pool”
 of 5 bubbles PaulF772, 15 Mar 2017 | Read review
“High floor at back of hotel”
 of 5 bubbles gs488, 15 Mar 2017 | Read review
“Executive floor rooms!”
 of 5 bubbles michaelr423, 14 Mar 2017 | Read review
“Executive Rooms are good quality.”
 of 5 bubbles 239stanc, 12 Mar 2017 | Read review
5 of 5