We stayed overnight in this hotel. It was very good experience. Hotel maintain very good hygiene. All the staffs are very helpful and always ready to help. Although they has less variety of veg food, but food was very tasty. Complementary breakfast was also very good. Overall very good experience. I would like stay again.
Very good rooms, great service, good food! All in all, an excellent place to stay! The front desk has a great team, the f&b team is good too. Sanitization was very good too! One feels very much taken care of here.
My sister and I entered the premises with a lot of apprehensions about the hotel and were blown away by the hospitality, efficiency as well as warmth from each of the staff members. The check in as well as check out process is extremely seamless and effortless. The front desk staff became family during our one week stay. The manager, Harsh, as well as Vivek ensured that we were well taken care of. They both went beyond their duty, helping us maneuver ourselves in a strange city. Both Harsh and Vivek made sure we never felt stranded or lost. Smiles never left their faces and we sisters felt very much at home. Ritu, at the front desk, always had the sweetest smile helping us with our queries. The one person who spoiled us rotten and catering to our every whim and fancy is Piku, our "personal chef". He greeted us each morning at the breakfast bar with a cheshire grin so genuine that we sisters knew that our requests would be taken care of supremely well. We were totally spoilt putting all Dunking Donuts and Cracker Barrels to shame. This is now our permanent place to stay in Durgapur. Kudos to Harsh and his entire team for making our trip so memorable and special. Thank you all! Sheela…
Had a fantastic 3 night stay in Jan 21. The hotel followed all necessary Covid protocols and I must say I was very impressed. I have stayed at several hotel including five star properties in this pandemic era, but Fortune Durgapur was by far one of the best in terms of following Covid protocols. The rooms very very comfortable and functional, the breakfast was excellent and so was the buffet dinner. But the best part was their service. One person stood out, one of the receptionist Vivek, a young le who was so welcoming and always ready to heal with a smile on his face. He never said no to anything and made all attempts to make our stay comfortable. Would strongly recommend this property. Thanks Abhishek
We had organized a family wedding at Fortune Hotel, Durgapur in the month of February. Needless to mention that it was an incredible experience for all of us. The hospitality demonstrated by the entire crew was unrivalled. Special credits to Amitava, Rahul and Chef Debdutta for taking care of each and every nuance, that we had requested for starting from fooding to lodging to organizing the entire ceremony. Immensely satisfied with the way the proceedings were conducted. Would strongly recommend you to pay a visit and experience it first hand. Thank you, Team!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing