Lovely property, affordable rates, good food & drinks. Swimming pool & spa was also a good experience. Helpful & courteous staff members especially the housekeeping department guys'. I stayed for 2 nights at this hotel - 12th - 14th May 2022
Wonderful stay with Fortune Park Pushpanjali Durgapur we enjoyed a lot really our family so happy with all services everything we feel like 5 star ⭐ this is the one of the best property in this area must visit best food and excellent staff service special when we arrived front office team gave us warm welcome and smooth check in everyone is so polite in front office department and all staff in restaurant is so helpful and friendly always ready to serve food with smiles 😊 and Definitely we will prefer this resort to everyone visit with family and friends and food and facilities wonderful 👍 property with lots of thing. And about rooms are need and clean properly and specious we really enjoyed here we will come soon with my family and friends . Thank you so much for making our Stay wonderful this is the most memorable trip for us ❤️☺️ we will visit again. Excellent staff excellent services excellent food no complaint from this property a beautiful property.…
Great property amazing staff service. Pallab was very helpful and assisted us in every way. Rooms are very spacious and beautiful. Food is amazing words are not enough to share the gratitude towards hospitality of ITC.
It was a very good stay. Every staff member I encountered, from the security to housekeeping staff were delightful and eager to help! Special thanks to pallab and team. Thank you! Will definitely recommend to my colleagues!
Excellent stay with decent service quality, njoyed as usual. One the best property in Easter part of Bengal. Located heart of the Durgapur city. Preferable to business segments and corporates peoples.
Spent 4 nights at this property last month with family and also attended the marriage of my niece at the same venue. Everything was organised very well....the staff at the reception were very cordial, supportive and ever-willing to provide us with the best of options. The ball-rooms/halls and the buffet dinner organised for the marriage was appreciated by all. It was great to see that dinner was served even at 3.00 AM for the few guests, who were involved in conducting the marriage rituals. Regarding our stay, it was very comfortable. The room was big enough to accomodate an extra bed for our daughter, it was well-lit, clean and have all the facilities, which we may need. The buffet breakfast and dinner could be the major attraction with variety of fruits, salads, food, continental and Indian dishes, mouth watering desserts. We spent a good amount of time in the Restaurant - Orchid. The property has a small swimming pool and Spa on the top floor (terrace). Overall it was a time and money worth spending ...…
Been on this hotel for several time...and i keep on coming back...their customer service is exceptional...their hospitality is the true definition of commitment to their customers/clients....front desk peronnel was so helpful...and i am always excited to comeback....more power...
I stayed in the hotel with my parents for 11 days. We were amazed by the hospitality of the hotel staff. I am beginning from the checking experience where Pallab and Avinanda provided an excellent service and made the experience very smooth. After my travel from the USA, I was exhausted, but their warmth and smile did the magic. Pranab took our luggage to the room on time and placed those in desired places. The following day, I went for breakfast with Mom and being a strict vegetarian, she was anxious about the quality of food. Mr. Kushal, the General Manager, comforted her regarding the food situation and eased her in eating the hotel food. I will never forget the conversation that convinced my Mom to stay in the hotel for the next 10+ days. My dad was still in hospital, recovering from the surgery, and they were supposed to release him within the next two days. The doctors mentioned many dietary restrictions, and we needed to manage them in a hotel. Manas, the chef, stopped by and comforted us regarding the availability of the home quality food in this 5-star hotel. Laxmi served us on the first day during breakfast, and we were so pleased to meet her. During difficult circumstances, a pleasant smile and polite behavior work as medicine. Laxmi continued helping us in the dining hall henceforth. Within two days, my father was back from the hospital. Now we had two rooms in the hotel. My father was surprised by the hotel's ambiance and the hospitality of the hotel staff. The housekeeping department The team of Najimuddin, Sourav, and Santanu did a fantastic job keeping up the rooms. We continued enjoying services in the dining hall. The restaurant staff continued their positive interaction with us, and my dad continued his recovery. Finally, after 11 days of stay, we were leaving the hotel. We were shocked to see the farewell we got. Fortune Hotel, Durgapur, defines hospitality. Congratulations to the management and the team.…
A great hotel. Very friendly staff. Bea in the Spa was excellent. Sayan & Sourav clean the room to perfection. Restaurant was great. Reception staff were very efficient. The rooms are a good size nice bathroom very comfortable bed.
Rooms are good. Housekeeping staff is nice. Good restaurant and nice food. Nice hospitality. Housekeeping staff Nazim was really helpful and nice. Manager shantanu was also helpful. Restaurant staff is very courteous.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing