It is appalling how customer unfriendly this place is and a ticking time-bomb in Covid times. I was suffering from fever and due to exposure with a covid positive person, I suspected that I am also infected with Covid. I had not yet done a RT-PCR report, as I had got fever a few hours back. When I contacted MakeMyTrip through which I had made the booking for 1 night on 3 Feb-4 Feb requesting for cancellation, the hotel flatly refused. When I pointed that the listed hotel policy on my voucher says "guests with fever are not allowed" and offered to send my doctor's prescription and even come to the hotel reception so that they can check my temperature themselves, did just did not care. They told MakeMyTrip that it doesn't matter if the guest has fever, she can still stay. And on top of it when I asked if I will be allowed to go to the restaurant for breakfast, I was told yes! This shows utter disregard for the safety and security of other guests and blatant violation of COVID protocols. Being a conscientious person, I chose not to go to the hotel, but the hotel has still not given me a refund. Will not recommend ANYONE to EVER stay in this place. Dr. Kanika K. Ahuja Associate Professor, Department of Psychology Lady Shri Ram College for Women New Delhi…
We went there after seeing fake reviews on the sites.. But it was the worst experience we ever had till now.. Rude Staff, Untidy Rooms, Pathetic room services. Above all Food department is terrible.. I will give Zero Stars to them...
My husband stayed there during a business trip and they helped me get a valentine’s surprise arranged for him. So happy with the service. Will look forward to stay. Spl Thanks to Ajay😊 you were so helpful
Hotel Hide Away suites is one of the most luxurious hotel I have stayed in a while.The service is overwhelming and so is the food.I am very happy with the service they provide and the care they shower upon their guests. Hands down, it's an amazing place for a comfortable stay.
Nice place to stay, rooms are clean and well equipped. Nice atmosphere within the surroundings. Couple of things need to be improved, 1. Hospitality 2. Make sure the breakfast should be ready by 8 am at least.
nice stay cooperative staff excellent service value for money 500meter away from yamuna express way familiar environment good food stayed for couple of days over all very nice experience suggest to all avail the services at least once
Genuine rates Comfortable beds All facilities n amenities provided Beautiful,hygienic n clean bathrooms with hair wash,bodywash,comb,dental kits. Must visit for comfortable nightstay or business purposes
Very comfortable stay. Suitable for business as well as family trip.Good facilities and nice clean and comfortable and hygienic room. Wonderful service. Thanks all hotel staff for making memorable trip.
I had visited last year for a family function in Nov’19 and hospitality was excellent hence I have planned my wedding anniversary celebration with 50 family & friends in Dec’20 and hospitality was again excellent. Staff led by Sunil Singh was very generous, polite & helpful and very good quality & tasty food was again impressive and all my family members appreciated veg & non-veg food items both. Thanks to restaurant team. See you again sooner 🙏
Stayed for 4 days in this property by name Hide Away Suites in Noida. It is very well maintained property and staff is very humble and professional attitude and I am very impressed with overall hospitality. I will be happy to recommend in group of my family and friends. Will visit again 🙏🙏