Club Med Pointe Aux Canonniers - Mauritius
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#5 of 5 all-inclusives in Mauritius
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In the Southern hemisphere, in the heart of the Indian Ocean, Mauritius brings together all kinds of beauty. You can marvel at a palette of colors, from the evergreen mountain to the perfectly blue sea, from colorful gardens to the beach of coral sand. In this unspoilt natural setting with abundant greenery, the colonial-style bungalows of La Pointe aux Canonniers, gently rise above lush green lawns awash with hibiscus. In this atmosphere of variety, you will discover this renovated Village.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, French
Location
48Car recommended
Grade: 48 out of 100
12Restaurantswithin 1 km
1Attractionwithin 1 km
6206Reviews228Q+A100Room tips
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I was not made to feel welcome as an English speaking person therefore I will not return. The Suites are amazing, facilities are great, if you are wanting to be entertained you will find it, food was average with very little variety and for a resort of this size I would have expected more than just one restaurant.
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Review collected in partnership with Club Med
Date of stay: November 2023
Value
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Club Med, Propriétaire at Club Med Pointe Aux Canonniers - Mauritius
Responded today
Dear GM, Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments and regret that your experience did not meet your expectations. We sincerely apologize for any discomfort you felt as an English-speaking guest. Our aim is to create a welcoming environment for all our guests, and we understand the importance of effective communication in achieving that goal. We'll be sure to address this issue internally to ensure that language barriers are not a hindrance to the warm reception that every guest deserves. We're delighted to hear that you found the suites and facilities to be impressive. Your positive comments about the accommodations and amenities are greatly valued. Regarding the food variety, we acknowledge your concern and understand the importance of offering a diverse culinary experience. Your feedback is invaluable, and we will work on enhancing our food options to provide a more satisfying and varied dining experience in the future. We appreciate your constructive criticism and hope that you might reconsider giving us another opportunity to serve you in the future. We are committed to continuous improvement and would love the chance to make amends for any shortcomings you experienced during your stay. If there's anything specific you would like to discuss further or if you have additional suggestions, please feel free to reach out. Your satisfaction is of the utmost importance to us. Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back for an improved experience. Hugo - Club Med la Pointe aux Canonniers
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Our family just spent a fantastic week in Club Med Pointe aux Canonniers. The resort is amazing, and all inclusive. The accomodations are great, the food and drinks are amazing, the shows, decorations, parties are signatures to Club Med, and many sports are included too. We particularly appreciated - the waterski and wakeboard team : many thanks to Ronnie, Anouchka, Steven and the rest of the team for your explonations and patience. From a total beginner, I now feel confident on both skis and wakeboard, in only one week! - the fitness instructor who helped us streching every night. She made us feel so peaceful! - and last but not least, the saling team. Here again, from total beginner to sailing alone on a catamaran in one week. Thank you Rayan, David, Jean-Marie. Kiki even led an expedition of 8 catamarans outside the lagoon and we were extremely lucky to see a whale. Vincenzo, the 'chef du village' is doing an amizing job, making sure everybody can enjoy his vacation to the max. Thank you again for this great week!…
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Date of stay: August 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
INCREDIBLE AS ALWAYS!!!! Well it was our 6th visit to this specific Club Med and there's a reason why we keep coming back. It just feels like home! FAMILY VIBES: If you are a family and in doubt where to go in Mauritius-you are reading the right review. The resort was renovated about 5 years ago and is in great condition. This MU Club Med La Cannoniers ( yes there's 2 so dont confuse the 2). Is on the best part of the island (North) and has the best beach. Large, soft white sand and beautiful swimming with very little wind. As a family we enjoy this Club Med as kids are entertained all day! And our kids don't do kids club- that's correct- they do not do kids club as they enjoy the freedom of jumping from one activity to the next and hanging with the family. Just some background we were 2 couples in our 40's with 2 kids each and mom in -law! (Kids ages are 13yr, 10yr, 7yr & 5yr) of which 2 eldest are mine. As mentioned we have been coming for years. we were there now in Oct 2023 and last year March 2022 and then the years prior to Covid. We just love the place. DURATION: This past stay was 2 weeks long. Some find that too long but I can tell you that everyone that booked a week said it was too short. 10 days should be your minimum if you want to reap the benefits of this resort! AVERGAE DAY: Our average day starts with a snorkel or a dive, - late breakfast on the beach- table tennis - beach swim & hang out - soccer match - Lunch - sail - wakeboard. All the while I'm on the beach catching a tan and having a cocktail.( the far end of the resort is the Zen pool which is adults only and a quieter beach if your after that. The in the evening we love sundowners on the beach and a last ski of the day. The kids started to enjoy the tennis in the evenings too. ROOMS: Superior - interleading- sea facing. Rooms were spacious and incredibly clean. We hardy spent timeon our rooms as loved being outside. WATERSPORTS: Were big wakeboarders and water skiers. This Club Med has a great water sport offering. Tishi who manages the Waterski Club is incredible as has always been throughout the years. He has a strong team and we are always so thankful for their superb service and treatment of our youngest Daniel (10yrs old). Whom could spend the day on the jetty skiing if he could. I would highly recommend going on the snorkeling trip in the mornings. Remember to put your name down on the list the day before at 4pm. Sailing is just beautiful, and a great thing to do as a couple. Kyle at the Sailing Club was incredibly helpful and really assisted us throughout our stay with the sailing & in the Regatta. He was also great company at dinner! Do note that all Snorkelling and watersports are included! If you dive your in for a treat. We always dive under the care and guidance of James at the Dive Centre. Many members of my family have done their resort course or Open Water 1 with James and his team. There is no better place to dive! Visibility is incredible and the sea life 5*!!!!! This Dive Centre is independently owned and is not included. STAFF: The Chief of the Village, Olivier was World Class. True gentleman, always on site managing staff and guest beautifully. He assisted our family with some of our queries and was very accommodating. -Ramon the second in charge is a Star! Also such a gentleman, amazing team leader, he was everywhere always giving 1000%. Thank you to both these men for making our holiday fantastic. -Then to Margaux - head of sports it was lovely to meet you and we all want to thank you for your assistance throughout our stay. Then there's a couple more plp we need to mention: Nassau - Dinning Hall manager - always puts a smile on our faces, made sure we had a super table every evening as we are a big group and takes such good care of us and our kids. Thank you Nassau for everything throughout the years. Nash & Sebastion: The Alma Bar and Dining- Again weve known each other for a long time and appreciate all you do for our family on our stays. You have a awesome team on the beach. Job well done! Fred & David - Beach Bar & Main Bar- we saw alot of each other as the Beers & Bloody Marys were superb. Thanks Fred as always for your 5* service. We have returned to Cape Town happy and rested. And have already booked for next year September! …
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Date of stay: October 2023Trip type: Travelled with family
Value
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Service
Room Tip: Book snorkeli and sailing the day before as it fills up fast. Watch the sunsets on the beach in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We decided very last moment (1 day ahead) to leave as a family of 4. However, everything was perfectly organized, from transfer from the airport to check-in etc. We had a fantastic holiday, where we were able to have time as a couple as well as as a family. There is no need to chose at club med: you can combine both. We appreciated a lot the availability and attention of the GO’s, kids were excited every day to be able to go to the mini club, we enjoyed the introduction to sailing, paddle, waterski,… and food options are great with a lot of healthy options and options to have special diner at the sea side. The absolute plus for families is the availability of a French pediatrician on site twice a day. My daughter started to have a high fever and the team took care of everything from getting the doctor to the medicines: 24h service and no need to leave the resort. You can feel in everything the team is dedicated to give you the best holiday. Thanks to the the compete team!…
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Review collected in partnership with Club Med
Date of stay: October 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff is incredible and Ian and Lisa are literally the best GO I ever met. They are so friendly, kind, funny and interesting ! Moreover, I had an amazing experience, the rooms are pretty nice ; the buffet is really varied and delicious ; the activities are quite fun too even if the ones on the evening like the disco could be better. I had an amazing stay and will return next year for the third time !
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Date of stay: September 2023Trip type: Travelled with family
Value
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Service
Room Tip: Book your optional activities (like diving) at the beginning of your stay to make sure doing these
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Family Party of 18 ranging from 2+ to 70 - everyone had an absolute ball totally amazing with so much to do, in a such a beautiful environment and staff were totally amazing GO team were always on hand and the food was out of this world great value for money
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Review collected in partnership with Club Med
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Dear Clubmed, Thank you ! Let me start with writing things that went well. *** You Helped with an early check*** **** Janice house keeping staff kept the room tidy for days she came*** ****Manish as a Chef kind, polite and professional*** Let me start that my expectation with Clubmed was quite high and to be true I am disappointed. To begin with the room given was not that bad but the only room 2150 which was without a balcony, any specific reason that I am missing not sure? The bathroom had mosquito webs which I noticed on the day of check out because the lighting is too dim you wont notice otherwise. Till the time room was being cleaned by Janice it was well done, last 2 days the bed was made, but the waste was left as it is. In terms of the kids club I do understand that majority of your customers are French, but there are English speakers as well. In your kids club the staff only spoke French, thankfully she found a friend who did the transalations. I am a veg by choice and requested the staff to keep some authentic dishes to which first 2 meals were good and then that spirit went away. Rice was hard like it is being repeated until the stock is finished which eventually caused me and my wife upset stomach. Your buffet is meant only for French market --- Your WiFi went off on Monday 16th October, there was no intimation, no apologies. What I cannot believe is that your clubmed does not have a LAN connected desk where I could use internet. So, do I understand that for those 24 hours or more you had an absolute shutdown of all related services. I doubt. I kept telling your staff I have to do my online check in and book a hotel but they had no interest to help or offer a solution (data sharing is the least). On the day of check out -GM Oliver- offered to help when I come later. Wow guys, thanks I ended up paying a double price on the hotel in Dubai. I am extremely disappointed and must say that my choice for booking for Clubmed has changed and at least will never recommend it to anyone else apart from French guests. …
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Club Med, Propriétaire at Club Med Pointe Aux Canonniers - Mauritius
Responded 22 Oct 2023
Dear GM, First of all, we would like to thank you for taking the time to share your experience with us. We are delighted to read that certain aspects of your stay met your expectations. However, we are deeply sorry to hear that you also encountered issues and that your overall experience did not meet your high expectations. We take your feedback very seriously, and we would like to apologize for any inconvenience you experienced. We understand your disappointment with the room you received, especially the lack of a balcony. We apologize if this room assignment did not meet your expectations. The cleanliness issues you mentioned in the bathroom and the inconsistent room cleaning service are also legitimate concerns, and we will work to improve the quality of our service in this area. Regarding the Mini-Club, we regret that the staff was unable to meet your language needs. We recognize that our GMs come from all over the world, and we should ensure that our staff can communicate effectively in multiple languages to ensure a pleasant experience for all of our guests. We are also sorry to hear that your dining experience was uneven, particularly regarding the quality of the vegetarian dishes. Consistency in the quality of our food is essential, and we will take steps to address these issues and provide an enhanced dining experience for our vegetarian GMs. Regarding the WiFi outage, we sincerely apologize for the impact this has had on your stay. We understand how essential it is to be connected, especially for online reservations and check-ins. Your frustration with the lack of a LAN-connected office is well-founded, and we will look into how we can improve our infrastructure to avoid such interruptions in the future. We thank you for sharing your feedback, as it helps us improve. We are determined to make your next visit a more enjoyable experience and restore your trust in our Club Med. Your satisfaction remains our top priority, whatever your nationality. We hope you will give us another chance to serve you in the future. Hugo - Club Med La Pointe aux Canonniers
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 1 week in this beautiful spot. I met very nice people, enjoyed waterskiing, aquagym, snorkeling, kayaking and tanning at thé beach. Thé spot is georgeous. White sandy beach, cristal clear water, beautiful sunsets. Olivier thé manager of thé Club does all for feeling you welcome.Special thanks for thé White night around thé pool. Thé 2 restaurants are spoiling you with delicious food. Local cooking curries, fish like continental food Everything was perfect. Thé service is great. Every night thé GO team does à show for entertainment and after that you can dance until early morning Spécial thanks to Coco, thé GO for snorkeling, kayaking and aquagym. Also thanks to Darwin for supporting me in waterskiing. Tony for thé groupwalk to Troue au beach and for aquagym and of course thanks to all the GO team and personnel, for being always nice and welcome. See you soon :) …
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Date of stay: October 2023Trip type: Travelled with friends
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is our 5th family trip to Pointe Aux Canonniers and it just gets better everytime. From the welcoming arrival committee to the waves off on departure the staff go out of their way to make sure every person of every age is having the best time all the time. We love to waterski and Trishy, Mazut, Jerry, Darwin, Ronnie, Sebastian were absolutely amazing teaching and entertaining us. Fred at the beach bar finished the days of in style for us with delicious sunset cocktails and a giant smile whilst the teens played volleyball with Toni and Byron. Every day ended in happy exhaustion that makes us want to go online and book again before we have even arrived home. Thank you to everyone at the resort...you are our happy holiday place.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
There’s an evident lack of training when it comes to hospitality. The vast majority of the staff is rude and unfriendly, sometimes even with unprofessional approach to guests and not accommodating at all. With rare exceptions such as Urvana (main restaurant), Olivier and Romain (GO’s) who have been nothing but friendly and courteous from day 1, all other interactions we had with the staff were shockingly bad. Not to mention the terrible experience of having something stolen from us, a situation that couldn’t have been handled in a worse way by management who told us “we have other priorities to deal with so feel free to call the police yourselves” - what we did and not to our surprise, the watch was returned in the last day of our stay. A complete train wreck from the moment we checked in, so I can tell for sure I’ll never be back to any Club Med ever again and I’ll let people know about our terrible experience in every single opportunity I have. If you want to be mistreated by staff during your holidays, that’s the place for you. We even got yelled at by this guy from water sports after my husband was left in the middle of the water and had to swim all the way back to the pier. This guy shouted at him saying he couldn’t leave his jacket there, go figure the levels of arrogance of these people. This other guy from reception laughed at me when I asked if there was an outlet somewhere I could charge my phone while working with it and he said there wasn’t any in the common areas and that I should do it in my room. So many other disastrous interactions happened during our stay that there were times we felt like in a surreal place. Definitely they have never heard of hospitality.…
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Review collected in partnership with Club Med
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Club Med, Propriétaire at Club Med Pointe Aux Canonniers - Mauritius
Responded 22 Oct 2023
Dear GM, First of all, we would like to offer you our most sincere apologies for the difficult experience you had during your stay at Club Med. We take your feedback very seriously, and we are deeply sorry that your experience was so disappointing. It is extremely concerning to learn that you felt a lack of hospitality training among our staff and that the majority of your interactions with our team did not live up to your expectations. We are deeply disappointed that you experienced unfriendly and unprofessional behavior. This in no way corresponds to our service standard or our commitment to our GMs. We would like to express our gratitude for highlighting the rare positive exceptions, such as Urvana, Olivier and Romain, who were friendly and courteous. As for the theft incident and management's response, we recognize that this was mishandled. Our priority should have been to resolve this issue quickly and efficiently, and we sincerely regret that you had to endure such an experience. We completely understand your disappointment and frustration regarding your experience with us. Your feedback is a valuable source of improvement for our property, and we are immediately taking steps to strengthen our training in hospitality, customer service awareness, and problem resolution. We invite you to give us another chance to show you authentic Club Med hospitality during your next stay. We are determined to rectify these issues and ensure that you have a pleasant and worry-free stay. If you choose to come back, we promise you a very different experience than what you had this time. Thank you for taking the time to share your concerns with us. Your feedback is valuable to us, and we are committed to improving our service to fully satisfy our GMs. Hugo - Club Med La Pointe aux Canonniers
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
club med la pointe aux canonniers hotel pointe aux cannoniers, club med pointe aux cannoniers, pointe aux cannoniers club med
LOCATION
MauritiusRiviere du Rempart DistrictGrand BaiePointe aux Canonniers
NUMBER OF ROOMS
281
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Frequently Asked Questions about Club Med Pointe Aux Canonniers - Mauritius
Which popular attractions are close to Club Med Pointe Aux Canonniers - Mauritius?
Nearby attractions include Cocosun (0.3 km).
What are some of the property amenities at Club Med Pointe Aux Canonniers - Mauritius?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Club Med Pointe Aux Canonniers - Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Club Med Pointe Aux Canonniers - Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Pointe Aux Canonniers - Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to Club Med Pointe Aux Canonniers - Mauritius?
Conveniently located restaurants include Roots, Kiosque Magique, and Stephanie Snack et Restaurant.
Are there opportunities to exercise at Club Med Pointe Aux Canonniers - Mauritius?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Club Med Pointe Aux Canonniers - Mauritius have an airport shuttle?
Yes, Club Med Pointe Aux Canonniers - Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Club Med Pointe Aux Canonniers - Mauritius have airport transportation?
Yes, Club Med Pointe Aux Canonniers - Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Pointe Aux Canonniers - Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Med Pointe Aux Canonniers - Mauritius offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.