We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Ensenachos

Save
Share
Traveller (10732)
Pool & Beach (3433)
Room & Suite (1259)
Overview
Villa Clara, 52700 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Reviews (5,978)
Filter reviews
3,730 results
Traveller rating
1,723
1,243
480
191
93
Traveller type
Time of year
LanguageEnglish
More languages
1,723
1,243
480
191
93
Show reviews that mention
All reviews seafood italian restaurant main lobby santa clara a la carte restaurants golf cart spa area surf and turf family section dvd player snack bar cigar lounge beautiful resort adult pool bring a flashlight chicken other resorts
FilterEnglish
Updating list...
1 - 5 of 3,730 reviews
Reviewed yesterday

just returned from 2 weeks at the iberostar ...the location is out of this world flora and fauna … beaches to die for ...huge comfortable rooms ….friendly willing staff ….hotel ambience and layout beautiful ...this hotel however is missing out on massive chances for improvement...More

3  Thank veralin
Reviewed 4 days ago

I believe the second time we went was a one off as we had some issues all around, but the third time was once again a wonderful experience. We paid much more to go to Iberostar Bavaro Suites in the DR five months previous to...More

2  Thank wildcostache
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 3 days ago

Dear guest, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel once more and express our gratitude to you for returning for your third visit. Every area...More

Reviewed 5 days ago via mobile

I have rated two with the thought, would I return - NO. This is the worst review I have written and don’t do it lightly. We have just returned from two weeks here and are that disappointed, we will not be returning to Cuba now...More

6  Thank Leaherbie2205
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 3 days ago

Dear Guest, First of all, we would like to thank you for your review. We sincerely regret that we did not fulfil your expectations on this visit and are grateful for the improvement possibilities that your comments provide us with, you can rest assured that...More

Reviewed 6 days ago

The staff are lovely. Food is average and mainly poor, NOT 5 star! Often overcooked and dry. A few nights a full tray of chips were on display and they were virtually black and rice and beans were so dry they were hard! while cooks...More

6  Thank BillandTracyB
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 5 days ago

Dear Tracy and Bill, Thank you for choosing our hotel for your recent holiday. Gastronomy and cleanliness are so important to us at Iberostar, and our professional housekeeping team and highly-trained chefs strive daily to satisfy all of our guests, therefore we are disappointed to...More

Reviewed 6 days ago

This hotel is huge and looks majestic. When you have a closer look, you will see the hotel is not that new and more things need an upgrade. The best part is the beach, which is stunning. Service is the main issue like in the...More

2  Thank abidicyril
View more reviews
About
Description
Located in Cayo Guillermo, this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you More want to experience the exotic side of Cuba, this hotel is your ideal choice. It offers travellers all kinds of services such as a variety of restaurants, spa and relaxation areas, shows and entertainment programmes, Star Camp, outdoor pools, a fitness room, convention centre, and even rooms with a private Jacuzzi. This country with lots of history awaits, and it offers you a unique holiday! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
506
Formerly known as
Royal Hideaway Ensenachos
Also Known As
Iberostar Ensenachos Hotel Cayo Ensenachos
,
Occidental Royal Hideaway Ensenachos Cayo
,
Royal Hideaway Ensenachos
,
Occidental Royal Hideaway Ensenachos Hotel
Location
Caribbean > Cuba > Cayo Ensenachos
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
506
Formerly known as
Royal Hideaway Ensenachos
Also Known As
Iberostar Ensenachos Hotel Cayo Ensenachos
,
Occidental Royal Hideaway Ensenachos Cayo
,
Royal Hideaway Ensenachos
,
Occidental Royal Hideaway Ensenachos Hotel
Location
Caribbean > Cuba > Cayo Ensenachos
Photos
Traveller (10,732)
Pool & Beach (3,433)
Room & Suite (1,259)
Dining (886)
Family and Play Areas (189)
Business Centre & Event Rooms (20)
Nearby
Nearby HotelsSee all 346 nearby hotels
Melia Buenavista
3,020 reviews
2.66 km away
Sol Cayo Santa Maria
2,900 reviews
2.92 km away
Melia Cayo Santa Maria
4,835 reviews
3.16 km away
Melia Las Dunas
8,970 reviews
3.38 km away
Nearby RestaurantsSee all 1,916 nearby restaurants
Restaurante La Estancia
113 reviews
49.83 km away
Lenny's Bar and Grill
940 reviews
70.44 km away
Restaurant Maite La Qbana
215 reviews
75.55 km away
Isabel y Fernando
23 reviews
3.18 km away
Nearby AttractionsSee all 1,090 nearby attractions
Santa Maria Beach
1,591 reviews
6.26 km away
Delfinario en Cayo Santa Maria
2,779 reviews
1.31 km away
Plaza La Estrella
764 reviews
5.64 km away
Melia Buenavista Spa
50 reviews
2.72 km away
Questions & Answers
Ask a question
Grandmabb
19 October 2018|
AnswerShow all 3 answers
Response from sunlover1960 | Reviewed this property |
I've sent you a personal message on here.
0
Votes
SUSANKEATING
18 October 2018|
AnswerShow all 5 answers
Response from Edmonton_mamma | Reviewed this property |
For us on the Canadian sites the Grand Village comes up as a separate resort after November 1. I understand that end is very quiet, you have yo come to the main lobby for any entertainment. We are going for our 3 rd... More
1
Vote
boomhauer
14 October 2018|
AnswerShow all 2 answers
Response from sunlover1960 | Reviewed this property |
The rooms are all the same. I was told by agent as well as Transat that they have some rooms as reduced rate to increase sales then once they are gone the regular rate applies. Keep in mind that should you book "best deal... More
1
Vote
Room Tips
"Buildings 40, 41, 42 have great access to the beach and pool areas."
wildcostache
4 days ago
Read review
"Spa Suite and Village suite"
joaoc97
4 weeks ago
Read review
"It has to be the Garden village if you can afford the extra"
alanb17
13 Sep 2018
Read review
"Rooms by the Megano pool are also closes to Megano beach."
rdlens15
2 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing