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Insotel Fenicia Prestige Suites & Spa

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Insotel Fenicia Prestige Suites & Spa
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699 Reviews from our TripAdvisor Community

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There are newer reviews for Insotel Fenicia Prestige Suites & Spa
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Showing 506: English reviews
Reviewed 29 August 2014 via mobile

Stayed 4 nights 24-28th and was a little apprehensive due to a couple of reviews on here but I have to day we found everything to be superb...arrived at 10.30 am to be told our room was available ...we had one of the prestige suites and it was fabulous...fruit and bubbles as an arrival gift! service throughout our stay was...

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Helpful?
2Thank Sootykins123
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for writing your report on Tripadvisor about your stay at Insotel Fencia Prestige Suites & SPA. We are happy to learn that you spent a nice holidays with us and you will come back soon! Also, thank you for sharing your experience with other guests on Tripadvisor. You opinion is really important for them and fo...

Brussels, Belgium
Reviewed 26 August 2014

Dear Madam, dear Sir, I am writing to you to complain about certain services (or, rather, lack of services) offered by your hotel ‎during my stay with my little son between 20 August 2014 and 23 August 2014 (3 nights). I already complained about this during my stay, but was asked upon checkout to send an email to you. When...

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Helpful?
2Thank Michel B
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Mr Michel B., Thank you for your e-mail. First of all, I apologize for any inconveniece we may have caused with any lack of our WiFi signal during your stay, but in case that any guests who needs to work with high speed internet, we offer other alternatives in our conference rooms or our library, close to reception. The...

Reviewed 19 August 2014

Just got back from two weeks here and very impressed. Taxi had no trouble getting there and was about 30 euro, in a nice location - but quite difficult to find without local knowledge. Check-in was done quickly by a nice man and we were shown to the room: spacious, very nicely done and the pool view was superb. Bathroom...

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Helpful?
1Thank Sammie-Jo69
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Sammie, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your vacations and for taking time to write on Tripadvisor.com about your stay. We will check the aircon in both of your rooms to assure that they work correctly. Regarding to the english channels, we have just installed a new big size antenna for the british signal,...

London, England, United Kingdom
Reviewed 19 August 2014

There was consistently poor customer service at this hotel. The staff didn't help us or many other families with getting bags from the car to the hotel. The concierge did not seem to have a good knowledge of the island. The kids club is small but only suitable for under 3 year olds. The rooms were in poor condition with...

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Helpful?
2Thank Henry W
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Henry, Thank you for your report about your stay at Insotel Fenicia Prestige Suites & SPA. We are a bit sad to learn that we haven´t filled your expectations during your stay, and I take good note about the mentions you have made in your comments to work on that issues to improve that services. Also, we hope to...

Cambridge, United Kingdom
Reviewed 17 August 2014

We stayed here in May 2014 and had a wonderful experience. Our room had its own rooftop jacuzzi and roof terrace with day bed. A lovely treat! The food and service were amazing and the location was great, only a short walk to the beach and centre of Santa Eulalia. The room itself was beautiful and had the biggest bathroom...

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Helpful?
1Thank Amanda M
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Amanda, Thank you for taking time to write your oppinion and for sharing your experience at Insotel Fenicia Prestige Suites & SPA with other guests on Tripadvisor.com We are really happy to learn that you enjoyed your stay so much! We hope to have the opportunity to see you again soon Warm regards, Szilárd Kováts Hotel manager

Reviewed 15 August 2014 via mobile

We loved hotel a lot! Good rooms,quick service, good prompt cleaning, helpful consierje, nice location, good beach in cozy town nearby. swimming pool deserves separated words, it's amazing and very clean. We stayed in the room with jacuzzi on the rooftop and it was nice with possibility to have suntan on your own roof :) food is superb both breakfast...

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Helpful?
2Thank Mariia G
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Maria, Thank you for choosing Insotel Fenicia Prestige Suites & SPA for your holidays. We are happy to learn that you enjoyed your stay so much with us. Also thank you for sharing your experience with other guests on Tripadvisor. Your oppinion is really important for us and for others too, to be able to choose their´s next vacation´s...

Nice, France
Reviewed 13 August 2014

This hotel is hard to find if you do not travel by bus with a travel agency. It is not located city center and our GPS navigation system has not found it. But finally with help of residents we have found it. The roof of the entrance looks like storm has damaged it. Of course you will not find a...

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Helpful?
2Thank AlsterHamburg
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for taking time to write your oppinion about your stay in our property and for sharing your exeprience with other guests, even if, sadly, we have not fulfilled your expectations. I take note about all detail you comment to imrpove that issues which need it. Once again, thank you for your thorough report. Warm regards, Szilárd...

Banbury, United Kingdom
Reviewed 12 August 2014

Lovely hotel and surroundings! Gorgeous rooms, great choice of food and wonderful spa! Beach literally 2 minutes walk at Santa Eulalia! My only criticism would be that the beds are very firm. Other than that, perfect!

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Helpful?
Thank Spoiltangel
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Guest, Thank you for writing about your experience at Insotel Fenicia Prestige Suites & SPA and for sharing on Tripadvisor. Is great that you enjoyed so much your holidays with us. We hope to see you again soon in our property! Warm regards, Szilárd Kováts Hotel Manager

Munich, Germany
Reviewed 7 August 2014

If you want the perfect hotel to stay on Ibiza and enjoy the best possible service, with friendly staff, excellent food, comfort and that "little bit extra"...then this is the first address on the beautiful Island of Ibiza.

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Helpful?
3Thank Rob C
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Rob, Thank you very much for have decided to spend your holidays at Insotel Fenicia Prestige Suites & SPA and for taking time to write your oppinion about your stay. We hope to see you again soon! Warm regards, Szilárd Kováts Hotel Manager

East Kilbride, United Kingdom
Reviewed 7 August 2014

Just back yesterday after 10 day break. As this was our 1st time here and as a full-time wheelchair-user I am obviously a bit wary regarding access etc. However, it truly was THE best hotel I've ever stayed at. The whole hotel is ramped so access to the pool etc was made real easy. There's a disabled loo at reception...

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Helpful?
1Thank DavidArnott
InsotelHotelGroup, Manager at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear David, It was a pleasure to have you as guest at Insotel Fenicia Prestige Suites & SPA. Thank you for choosing us for your holidays. Also, thank you for your great report, because from your comments we can learn much for improving some issues in the future. I assure to you that I take a good note of them....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Insotel Fenicia Prestige Suites & Spa enjoys a privileged setting in Ibiza’s most prestigious touristic area. Ideal getaway for those who are looking for peace and quiet. Luxury cuisine at the Fenicia Buffet Restaurant and 3 à la carte restaurants: Gourmet Restaurant La Vinoteca, Monsoon Oriental Restaurant, Tanit Bistro & Bar. Exclusive bars and lounges: Tanit Pool Bar and Ibosim Bistro & Bar. Magnificient outdoor pool with a dynamic area. Fabulous 1200m² Prestige Spa. Fitness centre +16.Conference rooms. Spacious terraces and lush gardens. ... more   less 

Additional Information about Insotel Fenicia Prestige Suites & Spa

Address: Calle Narcisos s/n | Urbanización Siesta, 07849, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range: ₹ 11,669 - ₹ 38,331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Insotel Fenicia Prestige Suites & Spa 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Insotel Fenicia Prestige Thalasso Hotel
Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio
Hotel Style:
#1 Spa Hotel in Santa Eulalia del Rio
#2 Romantic Hotel in Santa Eulalia del Rio
#2 Luxury Hotel in Santa Eulalia del Rio
#18 Family Hotel in Santa Eulalia del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Insotel Fenicia Prestige Suites & Spa staff and other travellers.
23 questions
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Questions? Get answers from Insotel Fenicia Prestige Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor maybe?”
 of 5 bubbles SpencerFW, 26 Oct 2016 | Read review
“Third floor suites are lovely”
 of 5 bubbles 204tracyl204, 4 Oct 2016 | Read review
“Ask for a sea view (4th Floor)”
 of 5 bubbles G4405RNchrisj, 3 Oct 2016 | Read review
“Ask for a light room”
 of 5 bubbles DerryW_13, 1 Oct 2016 | Read review
“Pool view best”
 of 5 bubbles karedad, 26 Sep 2016 | Read review
5 of 5