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Mercure Hotel Remscheid

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135 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Reviewed 3 weeks ago via mobile

May this is a frustrated post, but this hotel has no atmosphere and overpriced the first time i have a rate of 140EUR. Today the reception forgot to book my taxi I initiated one hour before. Compare to my typical hotel I use in Remscheid-Villa Paulus- the Mercure is ages away. If you do not expect to much, yes you...

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Helpful?
Thank Gerhard M
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear Gerhard M., we appreciate you have taken the time to review your stay with us. At first we would like to sincerest apologies for the forgotten booking of your taxi. All our employees are very hearty and professional – we are all humans and humans are making mistakes sometimes. Please rest assured that we are taking the appropriate measures...

Barcelona, Spain
Reviewed 18 November 2016 via mobile

This is an Accor Hotel so more or less according standarts, although from my point of view a little simpler than tipical Mercure. Hotel clean and serving a good breakfast (nothing spectacular but you have even Croissants). On first night I had some issue with the room (I was provided a different room than initially assigned)... but they were able...

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Helpful?
Thank EnricJ
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear EnricJ, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations at all. We would be glad welcoming you again at our Mercure Hotel Remscheid. Kind regards Nadine N. Guest Relation

Reviewed 2 November 2016 via mobile

The hotel was nice for bussines travel.room was clean and nice.kitchen is open till 22.00.near to hotel is Mcdonalds also.Wifi is working well and it is free.Recommending for business trip.I was very satisfy and come back again.

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Helpful?
Thank TomasTa77
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear TomasTa77, We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Santander, Spain
Reviewed 31 October 2016

I informed that i had to cancel last night's reservation 48 hrs before,, it was the K show at dusseldorf and they sure could have booked it again but they did not listen to my request even when I asked 3 times for it. I come very often to remscheid but hotel Fischer is much more friendly....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank alfonsos297
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear alfonsos297, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations at all. As we have told you in our hotel already it depends on the rate if you can modify a reservation free of charge or not. There are full flexible rates where you can...

Cholet, France
Reviewed 3 October 2016

I am staying frequently in this hotel. the hotel is ok, rooms are comfortable clean and the breakfast quite complete. The weak point is the restaurant which would need to update seriously the menu which is the same since many months.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank loulou49300
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear loulou49300, It is always a pleasure to receive feedback for us, thank you. We are glad to announce that we will start with our new menu latest coming November. We are looking forward welcoming you soon again and that your next visit will be as pleasant as the previous one. Kind regards Nadine N. Front Office Manager

Reviewed 1 October 2016

Very nice business hotel, between the cities Remscheid and Lennep. The staff seems sometimes a bit difficult but generally the service is alright! The rooms are very clean and comfortable and even though the hotel is close to the highway they are very quite. One reason for me to always stay in this hotel is the outstanding breakfast, they offer...

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Helpful?
Thank PublicProfile
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear PublicProfile, We very much appreciate your comments regarding your stay at our Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback for us, thank you. We are looking forward welcoming you soon again and that your next visit will be as pleasant as the previous one. Kind regards Nadine N. Front Office Manager

Salem, New Hampshire
Reviewed 3 July 2016 via mobile

I've stayed at this Mercure on numerous occasions and I have always enjoyed my stays. The staff is always friendly and the rooms are very comfortable. The food is good and the bar area is great especially when there is a big soccer game playing on the large TV. Wifi is free and relatively fast. My only complaint is that...

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Helpful?
Thank Rob B
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear Rob B, We very much appreciate your comments regarding your stay at our Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback for us, thank you. We are looking forward welcoming you soon again and that your next visit will be as pleasant as the previous one. Kind regards Nadine N. Front Office Manager

Reviewed 15 March 2016

Quick and friendly reception, clean mid sized room, midsize TV, isolation windows for quite sleep, though facing the busy road and railway. A 24hours gym is accessible just outside the hotel for a minimal fee. Breakfast good, they even have a small restaurant, if you need it a McDonalds is just aside. Enough parking lots.

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Helpful?
Thank Thomas W
Nadine N, Front Office Manager at Mercure Hotel Remscheid, responded to this review

Dear Thomas W., We very much appreciate your comments regarding your stay at the Mercure Hotel Remscheid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Gothenburg, Sweden
Reviewed 18 February 2016 via mobile

I e-mailed prior my stay and requested a vegan option for breakfast, and I also told them the day before at check in and they made a note about it. At the breakfast next day they did know nothing about it. The funny thing was after a few back and forth they took my room number and told me to...

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Helpful?
1Thank Walti H
Sydney, Australia
Reviewed 17 February 2016 via mobile

Stayed here for business trip for 1 night and it was fine. Room downstairs was large and bed was comfortable. No fridge or minibar which was a pain. Room was quite. Food in restaurant was good and staff very helpful even though they were understaffed so drinks took some time to arrive.

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Thank ikdw

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star deluxe Mercure Remscheid is located level with Dusseldorf, between Cologne and Dortmund, right next to a wildlife and nature sanctuary. We offer 116 modern rooms, some with airconditioning and WLAN, conference and meeting rooms for up to 120people as well as free parking for over 80 vehicles. Our Mediterranean style restaurant and its terrace, the bistro, bar and cosy fireplace invite you to relax and enjoy the ambience. ... more   less 

Additional Information about Mercure Hotel Remscheid

Address: Jaegerwald 4, 42897 Remscheid, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Remscheid
Price Range: ₹ 4,089 - ₹ 8,915 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Remscheid 3*
Number of rooms: 116
Reservation Options:
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Questions & Answers

Questions? Get answers from Mercure Hotel Remscheid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying for the upgraded room”
 of 5 bubbles Z9546OGpaulg, 16 Mar 2015 | Read review
“As always: rooms on the higher floors have better views. I personally preferred a room on the same side as the main-entrance.”
 of 5 bubbles KerryEdmonton, 6 Jan 2014 | Read review
“take higher floors as it is located n a busy trucking road”
 of 5 bubbles mohitgupta66, 6 Jun 2012 | Read review
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