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Hotel Brussels

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34 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Leamington Spa, United Kingdom
1 review
Reviewed 2 weeks ago

Stayed for one night on way back from business trip. When I awoke in the morning I found the room was infested with Mosquitoes which had bitten me through the night; not just a few bites but many on my face, hands and arms which have subsequently become inflamed, itchy and painful. I complained at reception and the woman at... More 

Thank rsmith104
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 March 2016 via mobile

We have been for the second time to this hotel. Yes it,s time to renew, what is planned this year. What we like is the excellent service of the personal. Always helpful, smiling. Also: the price is what you get. The breakfast is more than enough, maybe a new expresso machine would be welcome. The room we rented for our... More 

Thank armand g
Cambridge, United Kingdom
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 October 2015

This Best Western is a motorway pull-in on the E40 going out of Brussels and near the city ring road. It is tricky to access the hotel travelling to Brussels but once there you’ll find petrol, plenty of parking plus a fast food outlet and a self service restaurant that closes at 10 pm. The bedroom was smallish for the... More 

Thank RogerF2011
Swansea, United Kingdom
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 June 2015

décor dreary but it was clean and almost comfortable. staff were really helpful and spoke good English. restaurant is expensive but Quick ( similar to McD) is reasonable. breakfast was ok, typical of Europe. this hotel is easy to find with food and fuel being a bonus. parking was not a problem. it.s ok @ 75 euros / night we... More 

Thank dave r
Omaha, Nebraska
Level Contributor
102 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 June 2015

If you are looking to stay just outside the city, this is a convenient place to stop. There's a restaurant next door - which doubles as the hotel breakfast place in the morning. The continental breakfast exceeded my expectations by featuring scrambled eggs and bacon and plenty of pastry choices. Rooms are clean and pretty quiet. Front desk staff was... More 

Thank Sean W
Ontario, CA, United States
Level Contributor
10 reviews
9 hotel reviews
Reviewed 13 April 2015

For economy and proximity of access to the center of Brussels this is good place to stay with a trusted name around the world. The staff is helpful and accommodating. A place to select if I didn't know anything in the Brussels area.

Review collected in partnership with Best Western

Thank Theodore M
Cardiff, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2015

I agree with several of the reviews below. We actually asked a member of staff for the coordinates for the hotel, and these took us to the middle of a housing estate. We double checked them when we finally arrived at the hotel, and we had been given the correct coordinates as on the website but clearly these did not... More 

Thank jones686

Travellers are raving about these Groot-Bijgaarden hotels

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 November 2014 via mobile

I feel the website was misleading 're this hotel, to me it appeared just off motorway, it is actually on motorway services. Being on a motorbike I am picky 're parking due to security and the car park is basically the services car park. I would have cancelled and carried on were it not for the 365 cancellation notice required.... More 

Thank 599thchris
Bea G, Guest Relations Manager at Hotel Brussels, responded to this review

Thanks for the comments. Our hotel is indeed situated on a parking place near the E40 highway. There is a large non-secured parking in front of the hotel. We can tell that our rooms are good isolated and that there is no noise problem in the rooms. More 

Cardiff, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2014

Awful hotel, would not recommend staying here. It is in the services but not one member of staff could tell us this when contacted for a location and so difficult to find. Staff were rude, room felt dirty and well below a decent standard, nothing in the room seemed to work quite right. Miserable, basic and unwelcoming. Surprised that this... More 

Thank 2286MJ84
Bea G, Guest Relations Manager at Hotel Brussels, responded to this review

Thank you for putting your comment on tripadvisor. Our hotel is situated on a parking place near a petrol station and close to the highway. We don't have a street name but with the coordinates and directions on our website it should be easy to find. More 

Level Contributor
118 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 3 July 2013

Miserable people, dirty carpet, smelly, old and disgusting. Not a favorable thing to say about this Truck Stop hotel other than I have checked out and will never go back. They didn't even know what an "iron" is...AVOID at all COSTS!

1 Thank vegas005

18 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (9)
Bathroom (1)
Room/Suite (1)
Hotel & Grounds (1)
Other (6)
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  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Discover our BEST WESTERN Hotel Brussels (E40/Groot-Bijgaarden). Close to the capital city of Brussels at one of Europe's major intersections alongside the E40 motorway between Brussels and Ostend. Parking is free at the hotel's car park. You will stay in one of our 41 pleasant and comfortable hotel rooms with all modern comforts- bathroom with shower, bath, toilet and hairdryer, air-conditioning and wireless Internet with portable. We also have meeting facilities with our three fully equipped meeting rooms. We can accommodate groups up until 90 persons. The refurbished BEST WESTERN Hotel Brussels restaurant includes a Quick Restaurant, a Deliway sandwich bar and a Brasserie. In the Brasserie you can enjoy typical Belgian dishes. ... more   less 

Additional Information about Hotel Brussels

Address: E40 Brussels-Ostend, Groot-Bijgaarden 1702, Belgium (Formerly BEST WESTERN Hotel Brussels)
Region: Belgium > Flanders > Flemish Brabant Province > Groot-Bijgaarden
Price Range: ₹ 4,309 - ₹ 5,882 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Brussels 3*
Number of rooms: 39
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Questions & Answers

Questions? Get answers from Hotel Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept a room near reception as can hear everything.”
 of 5 bubbles 2286MJ84, 20 Nov 2014 | Read review
“The best tip would be a room at another hotel.”
 of 5 bubbles vegas005, 3 Jul 2013 | Read review
“Try to avoid the cafe next door; the burger bar is not good but better.”
 of 5 bubbles Travelpirate89, 5 Mar 2013 | Read review
“There does not apper to be a lift in the hotel so if you end up on the second floor you might need assistance with your luggage.”
 of 5 bubbles MJEStephens, 25 Jun 2012 | Read review
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