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Alpenresidenz Mooshaus

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71 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Ashtead, United Kingdom
Reviewed 1 week ago

We stayed for 5 nights with 6 days skiing end of March in April with the Gerber Hotels Mooshaus in Kuhtai. We chose this Hotel more due to this being a high altitude resort with 30 min Innsbruck airport transfer + viable skiing for March end/ April. The Kuhtai ski area offers a well connected lift system, few queues and...

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Thank Nigestar72
Sheffield, United Kingdom
Reviewed 11 February 2017

From walking through the door this hotel oozes a fabulous atmosphere. We went for a child free Birthday break and the whole experience was excellent. The staff were extremely friendly and helpful at all times and went out of their way to make you feel special. The bedrooms were warm and spacious, the restaurant was beautifully presented and the bar/communal...

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Thank Hanson S
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear Hanson S, thank you very much for your positive feedback. It´s a pleasure for us to hear that you enjoyed your stay and your birthday in our hotel and felt comfortable. We hope you will come back the next season and we would love to welcome you again in our hotel. Kind regards from Kühtai. Hotel Mooshaus-Team

Reviewed 9 February 2017

This hotel offers superb service with a high quality feel. The food is almost as good if not better than many London restaurants. The place is immaculate and the staff are all very, very friendly and attentive. The family owners also own other hotels in Kuhtai along with a superb pizzeria and a lovely mountain restaurant, all of which allow...

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Thank e s
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear e s, thank you very much for your positive feedback. It´s a pleasure for us to hear that you enjoyed your stay in our hotel and felt comfortable. We hope you will come back the next season and we would love to welcome you again in our hotel. Kind regards from Kühtai. Hotel Mooshaus-Team

Reviewed 3 February 2017

I was really impressed with the comfort and standards at the hotel. All the staff were friendly efficient and helpful. I loved the spa & used it daily after skiing including the warm roof top pool. The staff were great when our taxi to the airport failed to turn up & organised a lift in the hotel bus. Kuhtai is...

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Thank Paul W
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear Paul W, thank you very much for your positive feedback. It´s a pleasure for us to hear that you enjoyed your stay in our hotel and felt comfortable. We hope you will come back the next season and we would love to welcome you again in our hotel. Kind regards from Kühtai.

The Hague, The Netherlands
Reviewed 1 February 2017

Do not go to this hotel, it may ruin your holidays. I rarely write bad reviews, but this hotel gave me plenty of opportunities to do so: The water tabs at the bathroom was giving brown water. We let it flow for several minutes, it would improve and become brown again. We went to the reception to "inform" them. Their...

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2Thank DimitrisTheHague
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear Mr DimitrisTheHague, thanks for your feedback, even if it is not that positiv as we usually expect. We do charge for the tab water, that´s correct, even if the guest will not order something else, because we have to pay our staff and all the extras you use to clean the glasses and so on. We apologize that you...

Reviewed 16 January 2017

I had the please of spending a few days in Kuhtai, a short 35 minute (80EU) transfer from Innsbruck. Get there on a Wednesday - lots of morning flights from London and cheaper than other European skiing airports - and you can be on the slopes by 1pm and ski till 11pm (night skiing on Wednesday and Saturday). Notwithstanding poor...

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Thank james h
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear James, thank you very much for your positive feedback. It´s a pleasure for us to hear that you enjoyed your stay in our hotel and felt comfortable. We hope you will come back the next season and we would love to welcome you again in our hotel. Kind regards from Kühtai.

Western Norway, Norway
Reviewed 16 January 2017 via mobile

Very nice and welcomming dialogue from the time we booked. At arrival we where welcommed by a real proffesional receptionist, and very well informed about the most which noe could think of for a resort stay. Convinient with hotel-garage, room for skies and solution for drying and storing skiboots. Excellent welcome by a nice lady from the owner family Gerber...

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Thank Geir H
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear Geir, Thank you very much for your positive feedback. It´s a pleasure for us to hear that you enjoyed your stay in our hotel and felt comfortable. We hope you will come back the next season and we would love to welcome you again in our hotel. Kind regards from Kühtai

Sydney, Australia
Reviewed 4 January 2017

I almost don't want to review this hotel again, for fear of it being overrun by all those loud drunken types that have ruined most European resorts. But I owe it to the Gerber family, who really run a wonderful hotel. Staff are excellent, cleary well trained and very friendly.The food is delicious, night after night.Not to mention the cocktails...

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Thank DanuP2000
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear DanuP2000, thank you very much for your nice words and your positive feedback. We appreciate you came back to our hotel Mooshaus and had a comfortable stay. We hope to welcome you next year again in beautiful Kühtai. Have a good time and all the best to you. Snowy regards from Kühtai, Team-Mooshaus

Reviewed 19 December 2016 via mobile

The food was great: fresh, brilliantly presented and amazing taste. You'd come here just for the food. Helpful and friendly service, good facilities for kids (indoor pool with slide), functional room, clean and tidy. Would struggle to try elsewhere in Kuhtai.

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Thank Ashley B
Gerberhotels, Leiter Gästebetreuung at Alpenresidenz Mooshaus, responded to this review

Dear Ashley, thank you very much for your nice and positive feedback. It´s great to hear you felt comfortable in our Hotel Mooshaus. We will tell our kitchen staff how lucky you are about their food. We would love to see you and your family again next year! We wish you a merry christmas and a good start for 2017!...

Reviewed 17 March 2016 via mobile

Surely one of the best stays in the world. From comfortable rooms to unbelievable food. Very close to the ski slopes. The only thing you can complain about is if you do have to little time speding at this amazing hotel. For sure a 6 star. Compliments to the family run hotel from wife owner to son to grandpa.

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1Thank Johan V

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning

Additional Information about Alpenresidenz Mooshaus

Address: No 40, Kuhtai 6183, Austria
Region: Austria > Austrian Alps > Tirol > Kuhtai
Price Range: ₹ 13,929 - ₹ 27,794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpenresidenz Mooshaus 4*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Alpenresidenz Mooshaus staff and other travellers.
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Questions? Get answers from Alpenresidenz Mooshaus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select the newly refurbished rooms”
Nigestar72, 15 Apr 2017 | Read review
“We stayed in 130 which was nice and quiet.”
738es, 9 Feb 2017 | Read review
“Do not go to 218. Chose another hotel.”
DimitrisTheHague, 1 Feb 2017 | Read review
“The deluxe rooms are modernised and have better toiletries however you pay more for them”
OxfordshireDizzy, 8 Feb 2015 | Read review
“Ask for a renovated room, which has a lovely modern bathroom with lots of shelving space, plus a walk in robe with heaps of storage. Take half pensione so your breakfast and dinner are organised, and its one less thing to think about. You can give lunch a miss after a big brekkie or stop for coffee in town for afternoon tea when you've had enough on the slopes.”
DanuP2000, 10 Jan 2015 | Read review
5 of 5