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Located at the Center of a lakeside park, this resort awaits you with all ist conforts: elegant accommodation, outstanding Dining, Relaxation and various Fitness activities. We are a family business and personally committed to the wellbeing of our guests. Surrounded by a 30.000 m² park with old-growth trees, directly on Lake Wörthersee with views across Velden Bay, our Resort offers a wealth of vacation pleasures. Our Hotel is member of the Velden Koestenberg Golfclub. 10 more golfcourses are at your disposal near the Hotel. Enhance your wellbeing with our extensive spa facilities. Indoor swimming pool, jaccuzi, Saunas, and the incredible lake Sauna. Massages and cosmetics with products of Maria Galland. All watersports, tennis nearby. Vinothek-winebar.
Customer service not at the top of their priority list. The Portofino restaurant which is Part of the Hotel, which looks nice from the outside is truly a disaster in terms of service and especially management.
The staff are unfriendly and rushed. The manageres do...More
Response from jwrann, Inhaber at Seehotel EuropaResponded 24 August 2018
We read your feedback and cannot understand at all that your are upset because of our service. The only mistake the waitress made, was serving you the wrong wine from the neighbours table. Mrs. Wrann appeard at your table to apologize and offered four glasses...More
This is hotel has a top location in Velden and is usually fully booked! This they know and due to that they don't care about customer experience nor customer service!
I had booked and paid for my room well in advance but when arriving to...More
Response from jwrann, Inhaber at Seehotel EuropaResponded 29 July 2018
Thank you for your feedback.We read your complaint and regret very much the bad experience you had at our house. Only to explain, you booked three rooms for the european poker championships in march and after a while you had to cancel your reservation. So,...More
Stayed here twice over the last month, first was a two night stay and then 12 nights as I working there with Mercedes-Benz X-Class training - we had taken over most of the area. Baring in mind it was work and lots of people from...More
What a beautiful hotel. The team on duty couldn't do enough to please. Dinner was awesome, breakfast was great and the room was clean with amazing crisp linen. Awesome views and certainly a place to visit when in Austria.
We had a great time at this hotel. It was a fun place to just sit and look at the lake and the mountains. The food was delicious and we were glad that we did half-board. It's an older crowd with some young families mixed...More