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Hope Lake Lodge & Conference Center

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634 Reviews from our TripAdvisor Community

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There are newer reviews for Hope Lake Lodge & Conference Center
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Showing 628: English reviews
Fort Drum, New York
Reviewed 24 July 2014

Refused me a late check out, they had to unlock the gift shop every time you wanted to go in, every time I called down to the front desk I would have to call at least 5 times just to get someone to answer. Then I tried asking about all of the activities and stuff to do and all the...

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1Thank bindy41187
Lombard, Illinois
Reviewed 22 July 2014

We stayed at Hope Lake Lodge through Global Vacations and the accommodations were very nice, but not stellar.However, the setting for the lodge is a lovely location in the hilly countryside of central New York. The one mile walking trail is marked so you know how far you travel. There is plenty of grass around the resort, so lots of...

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Thank MAC4Freedom
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback and will share it with our staff as a training resource. I am glad you found Hope Lake Lodge and hope you will consider returning for a future stay. This is a beautiful area with a lot to offer on the property and in the surrounding...

Reviewed 21 July 2014 via mobile

We recently stayed at the hope lake lodge and had a wonderful time. The whole finger lakes region is absolutely gorgeous. The water park is small but packs in a lot in the relatively small space. Kids went daily and had a great time. Acorn restaurant is not bad but much better options are available within 30 minutes drive. The...

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1Thank Anna P
usa
Reviewed 21 July 2014

The hotel has a relaxing rustic design, nicely fitting in the environment. The room was spacious and clean, equipped with almost everything you need, very comfortable. The view from the room is gorgeous. Balcony is a very nice feature. Service is great. The hotel is located about half an hour away from Ithaca, and about 15 minutes away from downtown...

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Thank icecream79
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for your review on TripAdvisor. We appreciate your feedback and will look into your concerns. Although we would have brought you nicer weather during your stay if we could have, I am happy to hear you were able to enjoy some of the amenities we have to offer. I hope to see you again on a future visit....

Matawan, New Jersey
Reviewed 18 July 2014

My husband and I were planning a short family getaway and our other hotel plans fell through, so I found this resort on Trip Advisor and it was an excellent choice for our 4 year old twins and 1 year old. I originally booked a townhouse for 3 nights with the Splash and Stay package. We arrived late in the...

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Thank FerretNomad
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for your review on TripAdvisor. We always appreciate the feedback and the shout out for our Supervisor Tim. I am happy to hear we were able to accommodate your needs quickly setting the tone for the remainder of your stay. I hope we were a part of making memories for your young family and you will keep us...

Chicago, Illinois
Reviewed 17 July 2014

Our first time here. Had a few days to spend prior to a baseball tournament in Cooperstown. Had an excellent time. Rick and Shelby at the front desk were quite helpful to us. The water park is well suited to all ages but probably the little ones would appreciate it most. Incredibly helpful staff, clean and beautiful views. Great walking/jogging...

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Thank Barry R
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you so much for staying with us at Hope Lake Lodge. I am glad you found us nestled in the beautiful hills of Cortland County and were able to stay a few days to enjoy the area. Please keep us in mind for a winter stop-over as well. This is an an amazing area all year long!

Randolph, New Jersey
Reviewed 13 July 2014

We stayed on a groupon in a Roaring Brook suite with hour daughter. The trip included tickets to the waterpark. It was a great trip. The space was immaculate. There was tons of room, the beds were very comfortable. The staff was very nice and quite attentive. The only problem we had was that the ice cream machine in the...

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Thank Oberon1234
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for staying with us at Hope Lake Lodge & Indoor Waterpark. We appreciate that you took the time to leave us a review and hope you and your family will come again soon! There is always a lot of great ways to make memories here all year round. We look forward to being a part of those memories!

Atlantic City, New Jersey
Reviewed 12 July 2014

We just returned from a 3 night stay at Hope Lake Lodge. The resort is beautiful. The staff are all friendly and helpful. We stayed in a suite with a nice bedroom, and a separate bunked area for the kids. The kitchen had everything we needed to make us feel at home. The indoor waterpark was small, but fun. The...

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1Thank 1Mommy23
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for coming to stay with us here at Hope Lake Lodge & Indoor Waterpark. From the sounds of your review it appears your family participated in many adventures here at the resort and enjoyed them all! We appreciate the opportunity to have you stay with us and hope that you will keep HLL in mind for a future...

Seattle, Washington
Reviewed 12 July 2014

Took a little trip to HLL. First impression was, WOW where are we? Felt like we were in the middle of nowhere when suddenly this gorgeous Lodge appeared. It is very well taken care of. The Hotel staff were exceptionally nice. We appreciate those little things when we are weary travelers, right? Only one little hiccup with the kitchen and...

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Thank angela c
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

Thank you for your recent stay with us at Hope Lake Lodge & Indoor Waterpark. We appreciate that you took the time to leave us a review. We are glad that you found us nestled here in the beautiful Virgil Valley and enjoyed the amenities with your family . We hope you will consider us for a winter vacation as...

Reviewed 11 July 2014

As an organizer of Kazapalooza, Hope Lake Lodge made my job so easy. We brought 450 people to HLL for our annual adoption reunion and could not have been more pleased. The staff was truly amazing and went out of their way to make this weekend one of the best years ever for our group. The kids loved all the...

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Thank 3wildones
Bonnie H, General Manager at Hope Lake Lodge & Conference Center, responded to this review

A sincere thank you to you and your group for allowing Hope lake Lodge to host your reunion. From the planning to the end of your event, we found your group great to work with. The families were such a pleasure and our employees could not say enough about how wonderful the whole weekend was. We hope you will keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Free WiFi access at this Award Winning Hope Lake Lodge achieved the prestegious LEED Certification in August of 2013. The hotel is also Audubon International Platinum rated (one of 5 in the USA) and was TripAdvisors Family Choice Award winner for 2012 (#3 in the USA and #4 in the world). The hotel is located at Greek Peak Mountain Resort and offers 106 condo hotel units providing unit owners and resort guests with luxurious accommodations in a family friendly, "green" Northwoods style lodge. Guests and owners have access to purchase day passes to the 41,000 square foot Cascades Indoor Waterpark, with over 500 feet of slides, including a three-story tube slide, a 500 gallon deluge bucket, a wave pool, activity tower, and hot tubs. The new Adventure Center includes 4 tandem zip lines, mountain coaster ride and ten lanes for snow tubing. The zip lines and coaster are open year round. The Tubing center is open during the winter. Call ahead for hours open during the different seasons. Also on site is Hope Lake Beach during the summer and Greek Peak Mountain Resort for skiing and boarding during the winter. The 2013 - 5 million dollar expansion to the ski center was completed including new quad chairlift, new Trax Restaurant, new ski and board equipment, New PB 600 Groomer with Zaag attachment. The resort is building the only double black diamond glades run in Central NY "Labyrinth" which is located between Hercules and Trojan. Hope Lake Lodge and the Acropolis Conference Center can accommodate groups with up to 1000 attendees. The onsite activities as well as the proximity to the Fingerlakes Region give everyone in the group many activities to choose from. For those who just want to relax the units all have full kitchens and a fireplace. Waterfalls Spa & salon has three private balneo tubs, vichey shower treatment room, private in room showers in all the treatment rooms and is the perfect place to "Nourish your skin and soothe your soul... ... more   less 

Additional Information about Hope Lake Lodge & Conference Center

Address: 2000 State Route 392, Virgil, NY 13045-9556
Region: United States > New York > Finger Lakes > Virgil
Price Range: ₹ 11,845 - ₹ 33,696 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hope Lake Lodge & Conference Center 3.5*
Number of rooms: 150
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Also Known As:
Hope Lake Hotel Cortland
Hope Lake Lodge And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Hope Lake Lodge & Conference Center staff and other travellers.
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Questions? Get answers from Hope Lake Lodge & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are worth the price!”
 of 5 bubbles jenniferrS6845AY, 7 Dec 2016 | Read review
“They have 10 different room plans, so be sure to check out the various options to suit your needs & those of your party.”
 of 5 bubbles 47308Brenda, 9 Nov 2016 | Read review
“Ask to face the Lake. The water park is on the opposite side (and floor) to the reception, bar & restaurant - what will you need more?”
 of 5 bubbles BradboxUK, 1 Sep 2016 | Read review
“read the small letters - waterpark not sure included in price Deluxe suit is perfect for a family of five. The kitchen is well equipped”
 of 5 bubbles kobif728, 24 Aug 2016 | Read review
“Cedar River Suite is spacious and easily fit five adults and two teens.”
 of 5 bubbles BDFD, 29 Jul 2016 | Read review
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