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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    1/10/2017 2/10/2017
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    US$ 73
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    Traveller (51)
    Room & Suite (27)
    Dining (1)
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    Overview
    • Excellent48%
    • Very good31%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    3.0 Star Hotel
    All hotel details
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    Aloha Sol Hotel
    62 reviews
    #7 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    97 reviews
    #8 of 9 hotels in Santiago de los Caballeros
     
    Hotel Los Jardines
    55 reviews
    #6 of 9 hotels in Santiago de los Caballeros
     
    Aparta Hotel Jardines Metropolitanos
    9 reviews
    #9 of 9 hotels in Santiago de los Caballeros
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (187)
    Traveller rating
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    1 - 5 of 141 reviews

    Reviewed 2 weeks ago

    Stayed here in July 2017. Have stayed on at least 2 other separate occasions prior to that. Nice location, nice little place, very comfortable. It is priced just right based on the decor. It's not a Ritz Carlton so don't expect one. The service however...More

    Thank avonstreet
    Response from Platino H, Manager at Platino Hotel & CasinoResponded yesterday

    Dear Valued Guest: We would like to personally thank you for taking the time to write your wonderful review about our hotel. We are delighted that you mentioned we offer great service and felt very comfortable. Our location, just minutes from the airport and center...More

    Reviewed 2 weeks ago

    Hello my name is Ruben Diaz, for several years I visit this hotel when I go to my country and every time with more satisfaction I do it, for its location, cleanliness and unique attentions of its staff, each of them gives 100% to make...More

    1  Thank Ruben D
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 1 week ago

    Dear Ruben Diaz: Thank you for taking the time to write your great review. We are glad that you have been a loyal guest with us for years and greatly appreciate your recommendation. Here, at Platino, we strive on providing great customer service. We will...More

    Reviewed 13 August 2017

    Room amazing, cleaning service awesome, good room service. The hotel is located in a secure area, is near downtown, just about 5 minutes in taxi. There many restaurant near with many kind of food. There is a gym near the hotel, about 50 mts.More

    Thank Pedro O
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 18 August 2017

    Dear Valued Guest: We greatly appreciate your 5-bubble review and also your kind words. Here at Platino, we strive on great customer service. Our Hotel is conveniently located close to the center-city and airport, making it a great choice for our guests. We hope to...More

    Reviewed 24 July 2017

    good location, reasonable prices, clean, hotel food is good, and good restaurant (Square One) a few minutes walk from the hotel, service at the hotel is great especially Kirsys at the front desk, Marissa housekeeping.More

    1  Thank carlandmaria
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 24 July 2017

    Dear Valued Guest: We would like to thank you for taking the time to give us your feedback. Many of our guests simply want a clean hotel that is close to airport and center city. We will continue to be in the best in our...More

    Reviewed 15 July 2017 via mobile

    Service here was great. Kirsey at the front desk was really helpful and informative, and the rest of the staff and restaurant staff were all lovely. AC works great and an easy uber ride to anywhere in Santiago.More

    1  Thank Sophie V
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 22 July 2017

    Dear Valued Guest: It brings us great joy to have read that you found our service to be great. We have passed along your message to Kirsey and she hopes you had a safe trip back. Here at Platino, we will continue to keep working...More

    Aloha Sol Hotel
    62 reviews
    #7 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    97 reviews
    #8 of 9 hotels in Santiago de los Caballeros
     
    Hotel Los Jardines
    55 reviews
    #6 of 9 hotels in Santiago de los Caballeros
     
    Aparta Hotel Jardines Metropolitanos
    9 reviews
    #9 of 9 hotels in Santiago de los Caballeros
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • US$ 55 - US$ 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Agoda, Orbitz, Hotwire and Cheap Tickets so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santiago Province >
    • Santiago de los Caballeros
    • Also Known As
    • Platino Hotel Santiago
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    Traveller (51)
    Room & Suite (27)
    Dining (1)
    Hotel & Grounds (43)
    Business Centre & Event Rooms (1)
    Nearby
    Aloha Sol Hotel
    62 reviews
    1.68 km away
     
    Hotel Los Jardines
    55 reviews
    2.88 km away
     
    Matum Hotel & Casino
    97 reviews
    .98 km away
     
    Aparta Hotel Jardines Metropolitanos
    9 reviews
    2.09 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    brent s
    17 September 2017|
    AnswerShow all 4 answers
    Response from Platino H | Property representative |
    Dear Brent: Thank you for your question, we are approximately 15 to 20 minutes away from the airport. Which equals to about 15.2KM in distance. We have a shuttle service for an additional charge. Please contact us directly... More
    0
    Votes
    zil018
    28 June 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Trip advisor does not allow email addresses to be posted on answer/questions. We will send you a private message, we look forward to having you stay with us. Have a great weekend. Guest Services Platino... More
    0
    Votes
    michir77
    11 April 2017|
    Answer
    Response from Hotel P | Property representative |
    Dear Michir77: We would like you to know that we are always updating our rooms throughout the year. We strive to be the best in our category. All of our rooms currently have LED flat screens and most have received... More
    1
    Vote
    Room Tips
    "Each room is comfortable, although we usually choose the executive, I think that is enough."
    Read review
    "before paid, ask for a tour..."
    Read review
    "very nice and good view"
    Read review
    "Guest requests and inquiring are WELCOMED..."
    Read review
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