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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    29/1/2018 30/1/2018
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    US$ 73
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    Traveller (59)
    Room & Suite (27)
    Dining (1)
    Overview
    • Excellent51%
    • Very good29%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Casino
    3.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    JPMiles / Payback Arrow
    Reviews (203)
    Traveller rating
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    1 - 5 of 150 reviews

    Reviewed 3 weeks ago

    I stayed here for three nights. Good location near two good restaurants, Square One (open 24 hours for full meals and snacks) and El Carrito Marchen. There were some annoyances: management needs to pay attention to details--hot water was shut off in the wash basin,...More

    Thank 353Doug353
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 2 weeks ago

    Dear Valued Guest: Thank you for taking the time to give us your feedback and suggestions. Unlike some other hotels in our country, we are definitely open minded to new suggestions. We take our customer feedback very seriously and are always looking to improve. We...More

    Reviewed 2 December 2017

    Best experience ever, Great staff, very helpful always on point, everyone wanted to make our experience joyful and entertaining. One thing I enjoy the most was how close you are to everything in the city but yet very peaceful, nice accommodation. Will highly recommend it.More

    Review collected in partnership with this hotel
    Thank dannydiaz2017
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 5 December 2017

    Dear Valued Guest: We truly value your wonderful comment. We would like to thank you for sharing your positive feedback with us. It also brings us great joy that you found our location to be ideal. We are just minutes from the airport and center...More

    Reviewed 28 November 2017

    Great hotel and staff. Food was great. Room was excellent. would stay here again. Great price for the service. Helpful staff. Started coming here 3 years ago. Made good friends with hotel staff. I usually go two or three times a year.More

    Thank Wilbur H
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 29 November 2017

    Dear Valued Guest: We would like to thank you for sharing your positive feedback. We are very pleased you had a wonderful experience with us. We are endlessly proud of our staff and hotel. It is brings us great satisfaction that you have been coming...More

    Reviewed 24 November 2017

    This Hotel and location is a good investment for a short vacation stay, it is located in an area that have all the things someone would like to be close to when they are on vacation, however there are no beaches close by. The Hotel...More

    Thank dane s
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 25 November 2017

    Dear Valued Guest: We are thrilled to learn that you found our hotel to be a good investment. We take our customers feedback very seriously. Even though we are not in a beach area, we are close to the airport and also center Santiago. This...More

    Reviewed 23 November 2017

    I visited Santiago de los Caballeros. I was in this place. It was wonderful. The service is very good. All the personel is friendly. Kirsys and Laury helped me a lot. I would recommend this place and I expect to go there on my next...More

    Thank Vander-Bourse B... D
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 27 November 2017

    Dear Valued Guest: First, we would like to say thanks for your kind words and taking the moment to give us your feedback. We strive on providing the best customer service we can. It is great to hear you found our place to be wonderful...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • US$ 57 - US$ 93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity and HotelQuickly so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santiago Province >
    • Santiago de los Caballeros
    • Also Known As
    • Platino Hotel Santiago
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    Traveller (59)
    Room & Suite (27)
    Dining (1)
    Hotel & Grounds (50)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Pamela P
    13 November 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Thank you for your question. We do offer airport pickup for an additional fee since we out source this service. Since your information is sensitive, we will contact you directly to ask for your... More
    0
    Votes
    brent s
    17 September 2017|
    AnswerShow all 4 answers
    Response from Platino H | Property representative |
    Dear Brent: Thank you for your question, we are approximately 15 to 20 minutes away from the airport. Which equals to about 15.2KM in distance. We have a shuttle service for an additional charge. Please contact us directly... More
    0
    Votes
    zil018
    28 June 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Trip advisor does not allow email addresses to be posted on answer/questions. We will send you a private message, we look forward to having you stay with us. Have a great weekend. Guest Services Platino... More
    0
    Votes
    Room Tips
    "there is no elevator at this Hotel from my observation, but the higher rooms seems to be a better chose"
    Read review
    "Room 424 gave me a great view of the garden and the front view from my hallway. Room service was excellent..."
    Read review
    "Each room is comfortable, although we usually choose the executive, I think that is enough."
    Read review
    "before paid, ask for a tour..."
    Read review
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