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Hotel Platino

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Hotel Platino
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157 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Helsinki
Reviewed 2 days ago NEWvia mobile

We stayed one night in the hotel on our way to Puerto Plata. The hotel must have been full, because we had to pay the list price for the suite, which was quite expensive. First they showed us the executive room, which was just small, worn room with queen bed. Didn't like it. Then they showed us the executive superior...

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Helpful?
Thank IT K
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: Kiitos ajastasi tarkistaa meille. Thank you for noticing our great staff and team we have here at Platino. It is also great that you felt that our staff took care of you, which is wonderful to hear. We take our customers feedback very seriously and will continue to keep working hard to improve ourselves. You are correct...

Atlanta, Georgia
Reviewed 4 days ago NEW

My first time visiting the D.R. was staying in Santiago at Platino Hotel & Casino on Jan 18th 2017. What the rooms and hotel lacked in size made up for it with very friendly service and very clean rooms. I don't speak spanish, but the staff was very patient with me and there was always someone there that could communicate...

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Helpful?
Thank vspeech7
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: Thank you for choosing Platino Hotel during your stay in Santiago. Our friendly staff and clean rooms are just a few of the reasons why people choose us when visiting the area. We strive on making our customers feel right at home, most of our front desk staff is bilingual but we will always try our best...

Boston, United States
Reviewed 1 week ago via mobile

This hotel has a good price and it clean. The service was very good especially upon checking out, Edison Ramos was helpful and did an excellent job. Will definitely come back and I recommend it. Has a restaurant on site and the breakfast is included. Free parking as well

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Helpful?
Thank Albie16
Hotel P, General Manager at Hotel Platino, responded to this review

Dear Albie: We are truly appreciate you taking the time to review us. Thank you for noticing our great service and the fact that we have a great price for what we have to offer. Here at Platino, we strive on offering a wonderful clean hotel for an excellent price. Our restaurant is the best choice for many guests who...

Catonsville, Maryland
Reviewed 2 weeks ago

Platino is the hotel that I always stay in when I visit Santiago. It is reasonable and it is located in a great location. The people there are always friendly and respectful. Being close to the Monument, I go to the restaurants at night and they are all lighted up at night which is beautiful. Lisbeth and her co-workers are...

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Helpful?
Thank kcorpora1
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We would like to thank you very much for your great review. Our location is quite centric and a top reason why many guest choose us while staying in Santiago. The Monument, which is one of Santiago's main attraction, is located just five minutes from us. Our staff prides themselves on making our customers feel right at...

Lawrence, Massachusetts
Reviewed 4 weeks ago

The customer service was great. I had two ladies by the names of Maritza and Lisbeth take care of me like if I was at home, I felt a nice warm welcome. As soon as I walked in, the employees were very friendly and helpful. The room was exactly what I was looking for, spacious clean and comfortable. The location...

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Helpful?
Thank ovallesd
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: :) THANKS! It is awesome to have read your 5 Bubble Review. Thank you for taking the time to write your feedback. Here at Platino we strive on making our customers feel right at home. We will continue to improve ourselves as much possible for our customers. We hope to have you visit again soon. Guest Services...

Cap-Haitien, Haiti
Reviewed 4 weeks ago

Platino hotel its one of the nice hotel in Santiago Rep DM, i had great time there with my girlfriends as i have been study there in Santiago but its really nice city, i like it so much. thE ladys at the reception are really kind special Maritza Michel and some others, Thank you very much guys my girlfriend like...

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Helpful?
Thank francklinbienaime
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: Thank you for choosing Platino Hotel & Casino, we are thrilled with your review. We are glad you had a great time with your partner and found the hotel to be nice. Maritza would like to send her regards as well. We truly look forward to having you stay with us next time you are here. Guest...

Reviewed 17 January 2017 via mobile

I have a good experience, on my short stay, I feel very confortable, and so happy with a delicious Dominican breakfasts (Mangu - fry cheese) Also the Front Desk are very profesional, thank you Lisbeth.

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Helpful?
Thank leolar123
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We are delighted about your 5-Bubble review. We really appreciate you taking the time to give us your feedback and also for that lovely picture you took of our gazebo. We have passed along your message to Lisbeth and our chef, then send their regards. Thank you once again for sharing your experience. Hope to see you...

Boston, Massachusetts
Reviewed 28 December 2016

My experience staying at Hotel Platino was amazing. Prior to staying at this hotel, I've stayed at other hotels in Santiago which in comparison weren't worth the price. Hotel Platino is quite affordable for its location; it's nested within a mall-like area, conveniently near restaurants, bars, a pretty decent gym and more (note, however, the Casino as of 4/16 was...

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Helpful?
2Thank macLaren321
Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We appreciate your kind words and also your 5-Bubble review. First thank you for choosing Platino, as your hotel of choice here in Santiago. Our hotel has many different room categories that are available to our guests, so it is awesome that you noticed our great prices. We are nestled in with a small plaza around us...

Reviewed 23 December 2016 via mobile

This hotel have an excellent location almost in the center of the city of Santiago. The rooms are very basics and a little small comparing to what you can find in another hotel of the same range or cheaper. The shower at the bathroom of standard room is very unconfortable and small. If you are going to stay one night...

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Helpful?
Thank cesarpolanco
Hotel P, Manager at Hotel Platino, responded to this review

Dear Cesarpolanco: First we would like to wish you a Happy Holidays to you and your family. We appreciate you taking the time to review us and mentioning our great location. It saddens us greatly, that you did not have an exceptional stay while with us. We would like to inform you that we have many room types that are...

Reviewed 17 December 2016 via mobile

I have been in dominican Republic many times but the service here is perfect Maritza was very professional and attentive 20 stars will go there every year for vacation and work the place is very relaxing and fun thumbs up

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Helpful?
Thank Samuel R
Hotel P, Manager at Hotel Platino, responded to this review

Dear Samuel: We would like to thank you for choosing us as your hotel of choice in Santiago. We appreciate the fact that you will return here year after year. We look forward to having you come relax next time you are the in the area. Maritza and the rest of our team here at Platino have sent their regards....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Offering a restaurant, hot tub and free Wi-Fi access in all areas, Hotel Platino is located 5 km from Santiago de los Caballeros main square and 1.6 Km from Gran Teatro del Cibao Park. The rooms here will provide you with a flat-screen TV and air conditioning. Featuring a bath or shower, private bathrooms also come with free toiletries and towels. Some rooms have a garden view. Extras include a minibar and cable channels. Other facilities offered include meeting facilities, on-site shops and an ironing service. The property offers free parking. This property is 4.4 Km from San Luis Fort and 2.2 Km from Colon Park. Cibao International Airport is 15 km away. ... more   less 

Additional Information about Hotel Platino

Address: Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
Region: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Price Range: ₹ 3,687 - ₹ 5,229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Platino 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Platino Hotel Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Platino staff and other travellers.
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Questions? Get answers from Hotel Platino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice and good view”
 of 5 bubbles francklinbienaime, 24 Jan 2017 | Read review
“Guest requests and inquiring are WELCOMED...”
 of 5 bubbles andors933, 9 Nov 2016 | Read review
“give tips moderatly they go above and beyond customer service”
 of 5 bubbles chefdallascreations, 3 Nov 2016 | Read review
“Feels dated, but service makes it worthwhile. ”
 of 5 bubbles RandleZen, 17 Jun 2016 | Read review
“Old fashioned - European like, clean, quiet and AC works well”
 of 5 bubbles I6621CIrobertd, 10 Jun 2016 | Read review
5 of 5