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Hotel Platino

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Hotel Platino
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147 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 6 days ago NEWvia mobile

I have a good experience, on my short stay, I feel very confortable, and so happy with a delicious Dominican breakfasts (Mangu - fry cheese) Also the Front Desk are very profesional, thank you Lisbeth.

Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We are delighted about your 5-Bubble review. We really appreciate you taking the time to give us your feedback and also for that lovely picture you took of our gazebo. We have passed along your message to Lisbeth and our chef, then send their regards. Thank you once again for sharing your experience. Hope to see you...

Boston, Massachusetts
Reviewed 3 weeks ago

My experience staying at Hotel Platino was amazing. Prior to staying at this hotel, I've stayed at other hotels in Santiago which in comparison weren't worth the price. Hotel Platino is quite affordable for its location; it's nested within a mall-like area, conveniently near restaurants, bars, a pretty decent gym and more (note, however, the Casino as of 4/16 was...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We appreciate your kind words and also your 5-Bubble review. First thank you for choosing Platino, as your hotel of choice here in Santiago. Our hotel has many different room categories that are available to our guests, so it is awesome that you noticed our great prices. We are nestled in with a small plaza around us...

Reviewed 4 weeks ago via mobile

This hotel have an excellent location almost in the center of the city of Santiago. The rooms are very basics and a little small comparing to what you can find in another hotel of the same range or cheaper. The shower at the bathroom of standard room is very unconfortable and small. If you are going to stay one night...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Cesarpolanco: First we would like to wish you a Happy Holidays to you and your family. We appreciate you taking the time to review us and mentioning our great location. It saddens us greatly, that you did not have an exceptional stay while with us. We would like to inform you that we have many room types that are...

Reviewed 17 December 2016 via mobile

I have been in dominican Republic many times but the service here is perfect Maritza was very professional and attentive 20 stars will go there every year for vacation and work the place is very relaxing and fun thumbs up

Hotel P, Manager at Hotel Platino, responded to this review

Dear Samuel: We would like to thank you for choosing us as your hotel of choice in Santiago. We appreciate the fact that you will return here year after year. We look forward to having you come relax next time you are the in the area. Maritza and the rest of our team here at Platino have sent their regards....

Reviewed 15 December 2016 via mobile

I have reviewed this hotel before, just wanted to do an update. This is still a great hotel for the price. Nice clean rooms. Walking distance to 2 different resturants. Monument is a short taxi ride away that will cost you about 150 pesos. Maritza at the front desk is very nice and helpful and will answer any questions. The...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Customer: We would like to thank you for taking the time to give us such a great review. Here at Platino, our location is one of the main reasons our customers love to stay here. We are fortunate enough to be located in such a great location. We have passed the message to Maritza and she would like...

Reviewed 26 November 2016 via mobile

Excellent s ervice the front desk is very nice very quiet place love it i would definitely go again i like the sercice that i got from lizbeth very nice and polite i would recommend it to anyone go and visit you would love it

Hotel P, Manager at Hotel Platino, responded to this review

Dear Esther Lopez: Thank you for choosing Platino and we are delighted that you loved our hotel. Comments like this is what keep us going. We have passed your review on to Lisbeth in reception and she would like to say Thank you. So thanks once again, we appreciate your recommendation. Have a happy holidays. Guest Services Platino Hotel &...

Reviewed 22 November 2016 via mobile

I was at the Hotel Platino for 6 days,none stop rain,but my stay was nothing but excellent. It was lead by a smile and a hello are you ok,do you need anything from Maritza,she was always so cheerful and welcoming to me along with other guest as well.Brenda as well was very nice. I can't remember her name,but the little...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Customer: We appreciate you taking the time to write such a wonderful review. We strive on our customer service so thank you for noticing this. Maritza, Brenda and Lisbeth all send their regards and also the rest of the staff that attended you. We are a small family owned hotel unlike many of our competition and we would...

Hollywood, Florida
Reviewed 9 November 2016

IT was a pleasing experience...Friendly and well informed staff and facility updated but not new...CLEANEST place I ever stayed in.. also SPECIAL MENTION for Maritza Polanco..Lisbeth Morillo... and several other staff members....I DO REGRET not getting MORE names...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Andor S: We appreciate you taking the time to give us your opinion, we have informed the staff you mentioned in your review. Thank you for the taking the time to list them. We pride ourselves on making our customers feel at home when they stay with us. So we hope to see you again soon. Guest Services Platino...

Santo Domingo, Dominican Republic
Reviewed 6 November 2016

My wife and I recently needed to go to HOMs hospital for different surgeries and we needed to find a hotel that was conveniently located. After reading numerous great reviews of Hotel Platino we booked our first, of four stays. Upon arrival we were greeted by the very courteous staff at the front desk. Our room was fairly comfortable, very...

Hotel P, General Manager at Hotel Platino, responded to this review

Dear Valued Guest: First, I would like to apologize for your inconvenience and hope that your surgery went as planned. I hope that your recovery is going well. I am truly sorry that your experience at our hotel was less than great. We do our best to try to accommodate our guests as best as possible. To hear that you...

Santiago de los Caballeros, Dominican Republic
Reviewed 3 November 2016

este hotel es uno de los mas limpios y respetuosos en opsion al guesped, la entrada con los muchachos excellente, la muchacha de front desk lisbeth excelente con todo lo que necesitamos para nuestra estatia. El restaurant y sus empleados excellente. this hotel was very clean, the front guys that meet us and take our luggage to room and front...

Hotel P, Manager at Hotel Platino, responded to this review

Dear Valued Guest: We want to thank you for your review. We have passed along your praises to our front desk associates. Here at Platino, we want our customers to feel as welcomed as possible, so we are glad you noticed the attention. Lisbeth from reception wishes you a safe trip back home and hope to see you again soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Offering a restaurant, hot tub and free Wi-Fi access in all areas, Hotel Platino is located 5 km from Santiago de los Caballeros main square and 1.6 Km from Gran Teatro del Cibao Park. The rooms here will provide you with a flat-screen TV and air conditioning. Featuring a bath or shower, private bathrooms also come with free toiletries and towels. Some rooms have a garden view. Extras include a minibar and cable channels. Other facilities offered include meeting facilities, on-site shops and an ironing service. The property offers free parking. This property is 4.4 Km from San Luis Fort and 2.2 Km from Colon Park. Cibao International Airport is 15 km away. ... more   less 

Additional Information about Hotel Platino

Address: Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
Region: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Price Range: ₹ 3,753 - ₹ 4,709 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Platino 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Platino Hotel Santiago
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See which rooms travellers prefer

“Guest requests and inquiring are WELCOMED...”
 of 5 bubbles andors933, 9 Nov 2016 | Read review
“give tips moderatly they go above and beyond customer service”
 of 5 bubbles chefdallascreations, 3 Nov 2016 | Read review
“Feels dated, but service makes it worthwhile. ”
 of 5 bubbles RandleZen, 17 Jun 2016 | Read review
“Old fashioned - European like, clean, quiet and AC works well”
 of 5 bubbles I6621CIrobertd, 10 Jun 2016 | Read review
“Top floor with a view of the Garden is what I recommend.”
 of 5 bubbles tita26NewYork_NY, 21 May 2016 | Read review
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