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All reviewssuperior family roomthe sofa bedcave tourcircus showfamily friendly hotelcaptain jackswitches hatcheddar gorgecrazy golfcooked breakfastthe hotel is cleangood sizehalf termhotel restaurantbudget hotelpremier innfull english
We stayed the night before visiting, and as it was 3 hours from home, we arrived late, so didn't want to splash out much. The hotel was excellent value at £45 for a normal room and £65 for the "witches hat" rooms, one at each...More
Me and my mum stayed here once while visiting the caves and now return here every year (just because we can). We have always found the staff to be polite and helpful and always go out of their way to help (from advising on shopping...More
I always choose to stay here when coming to this area on business.
Great hotel, great nightly rate and the staff actually remember a face which rare these days.
Car park on a slope so could be tricky in the ice or snow.
We stated one night to see some of Somerset before a flight the following late afternoon. Room rate was very good - we added two continental breakfasts which were self service, very plentiful and good value at £6 per person. Check in was quick, free...More
We stayed here to visit the caves/cheddar and wells. The hotel was okay, bit shame the family rooms have a sofa bed and not single beds, but I suppose it's a multi function room. £99 for a night with the caves visit.... well worth it....More
Response from wendyl0uisa | Reviewed this property |
The staff were kind and efficient throughout our stay. Asking for the Duty Manager when staying at the hotel and showing him/her the problem bed would have been a solution to this problem. Alternatively asking for the... More
The staff were kind and efficient throughout our stay. Asking for the Duty Manager when staying at the hotel and showing him/her the problem bed would have been a solution to this problem. Alternatively asking for the contact details of the Merlin group.