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Hotel Sirius

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Hotel Sirius
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304 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Kerkrade, The Netherlands
Reviewed 12 October 2016

What a difference from last year, food exquisite, various theme nights, Catalan, mexican, asian, with authentic dishes and room decoration, Real treat. Nothing but praise for management and staff, helpful, friendly, solve a problem or desire. Rooms are large and cleaned daily. During our stay there was a petanque tournement in town and a lot of french guests, than during...

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Helpful?
1Thank Toni R
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Toni, Thank you very much for taking the time to express those words as positive towards our team and all the effort that we have and we are doing in meeting their expectations. We hope to continue to improve over the next year, on your next visit you will appreciate the improvements we are making for the season 2017...

High Wycombe
Reviewed 14 September 2016

Firstly a little observation to everyone, this hotel seems to cater for the "slightly" older person. The first thing that struck me upon arrival is all the "extras".....wifi €20, ( drops out every few minutes air con €18, safe deposit box €18, use of fridge with a few items included €25 !! Not a good start. The rooms are adequate...

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Helpful?
Thank MrT16
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Mr T16, Yes, all of us we are...... SIRIUS, and very proud of it, 100%!!! Don't you? First of all Mr. T16, confirm you in all hotels worldwide, some services are free and others are paid, we reported you from the first moment, what we can not do is as you tried to get all the services free, that...

Reviewed 11 September 2016 via mobile

Checked into the hotel last night (10/9) friendly staff. Food was amazing and I'm a chef myself so I know good quality food! Haha, went to reception this afternoon (4pm) and a lovely gentleman on the front desk gave us some leaflets, shown us how to get to Barcelona and other various places. He was very informative! Safe to say...

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Helpful?
1Thank Sheree P
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Sheree, It is a pleasure to know you have enjoyed in our hotel, your happiness is our mission, thank you very much for choosing us, see you soon!! Best regards, Salvador Chicharro Hotel Manager

Reviewed 11 September 2016 via mobile

On our 6 day out of 7 so here's a short review.. Hotel is very clean with maids every day. Food is OK with something for everyone but could be warmer to be honest...staff are quite friendly and helpful..facilities are are OK with small gym and jacuzzi at a small charge,games room with pool etc,pool and terrace are a little...

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Helpful?
Thank Wayne K
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Wayne, Thank you very much for your nice comments on trip advisor, we sincerely appreciate your visit to Sirius Hotel, about the animation activities, we are making great changes for better customer service at its next visit you can you verify it. Kind regards, Salvador Chicharro

Greater Manchester, United Kingdom
Reviewed 31 August 2016

We enjoyed 10 days here first week and half of August. We stayed halfboard and food was just fine at every meal. Our room was a little small for 4 of us but that wasn't a major problem. Hotel was spotless everywhere and the staff all worked really hard to keep it this way. The reception staff were all lovely...

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Helpful?
Thank Dawn B
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Dawn, It is a great pleasure for all of us know that everything has been satisfactory and that both your family as you have enjoyed your stay with us. We have more spacious rooms, Room Club and Diamond Club, with more space and more amenities. Kindest regards, Salvador Chicharro Hotel Manager

Manchester, United Kingdom
Reviewed 23 August 2016 via mobile

We stayed in the hotel in July. We did originally email asking for a low floor and 2 double beds. We arrived to be placed on a high floor with 3 singles. We spoke to reception and we got moved. Hotel rooms cleaned daily and fresh towel. Pool is nice too there wasn't any drama to find a bed as...

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Helpful?
Thank Katie0709
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Katie, It is true that all our staff are trained to give the best of itself and meet the needs of each customer, we are pleased that in your case has also been in this way. We'd love to see you soon in our hotel. Best regards from Santa Susanna, Salvador Chicharro, Hotel Manager

Bucharest, Romania
Reviewed 20 August 2016

We stayed in this hotel for two nights as part of a tour. Of the seven hotels, all four stars hotels, in our tour through Spain and Portugal, this one has provided the best food for breakfast and dinner. Also the room and bathroom were clean and staff was polite and helpful. We had a very pleasant stay in this...

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Helpful?
Thank Sinaira
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Sinaira, It is a pleasure to know that the services we provided have been to his liking and that the quality of food and cleanliness have been excellent. Thank you very much for your comments on Trip Advisor. Best regards from Sirius Hotel! Salvador Chicharro, Hotel Manager

Wyke, United Kingdom
Reviewed 20 August 2016

I must agree with the other reviews this is a poor choice money grabbing for everything un pleasant staff and the food was pork pork every day there are better hotels unless you are really not fussed It is a shame this could be a lovely hotel with a few changes and some customer services training i would not visit...

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Helpful?
1Thank kentbiker
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear kentbiker, I would like to confirm you that our hotel has been chosen as one of the best hotels in the area where the service and food has a better reputation, is a pity that you have not appreciated. However we continue improving every day for the rest of customers so they can appreciate it. Yours faithfully, Salvador Chicharro...

Reviewed 19 August 2016 via mobile

Very close to train station, just 5 mns walk. Supermarket is also 5 mns walk. The beach is across the road. Room was clean. Most of the staff were great. The pool is small, child friendly and on the third floor so has better view than other hotels on this strip. We went first week in August and was not...

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Helpful?
Thank Subhash R
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Subhash, We are pleased that have spent a great vacation in the hotel Sirius and everything has been your complete satisfaction. Our hotel is a perfect place to go to Barcelona, Montserrat or any other location of tourist interest. We thank you that have chosen to spend your holiday with us. Best regards, Salvador Chicharro Hotel Manager

Manchester
Reviewed 18 August 2016 via mobile

My daughter and myself booked a few nights away as she lives in Spain and me in England. Santa sussana seemed like a great place and Sirius appeared to be a good choice of hotel. Wrong! Santa sussana is a really nice resort and I would return but not to this hotel. It was not cheap €369 for three nights...

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Helpful?
1Thank ManchesterSheldon
SiriusSantaSusanna, Director General at Hotel Sirius, responded to this review

Dear Sheldon, We appreciate your comments and we regret not having met your expectations, honestly do not have customers who qualify us so low. What we would beg him for your next trip to be well informed about the fate and the services offered by the hotel. The food and staff are properly trained to meet the needs of customers...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
This hotel is located in the tourist centre of Santa Susana, just 150 m from the nearest beach and 100 m from the closest shops and bars. The neighbouring towns are Pineda del Mar and Malgrat del Mar. Links to the public transport network also lie within walking distance. This modern hotel was newly opened in the year 2000 and comprises 161 rooms with a total of 5 floors. The hotel offers access to various facilities including a foyer with a 24-hour reception desk and a lift. There is also an inviting lobby bar with a lovely sea view with free wifi access and an air-conditioned dining room. Conference rooms as well as laundry and room services are available. The modern & inviting rooms come with an en suite bathroom, direct dial telephone, satellite TV and a minibar wifi access (extra charges may apply), individually regulated air conditioning / central heating, a hire safe as well as a terrace also come as standard. There is a freshwater swimming pool and a relaxing spa equipped with sauna, jacuzzi, a steam room available for your confort. Hotel is also equipped with a gym for more active guests as well as other activities such as motor boating, windsurfing, sailing and catamaran sailing (additional fees apply). The nearest golf course is 12 km away.Guests may select their breakfast as well as lunch and evening meal from a buffet. ... more   less 

Additional Information about Hotel Sirius

Address: Avda. del Mar N 18, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: ₹ 3,628 - ₹ 11,103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sirius 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Sirius Hotel Santa Susana
Sirius Santa Susana
Hotel Style:
#8 On the Beach Hotel in Santa Susanna
#9 Luxury Hotel in Santa Susanna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sirius staff and other travellers.
13 questions
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Questions? Get answers from Hotel Sirius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In summer ask for room at hotel Indola side , morning sun, afternoon shade and cool”
 of 5 bubbles ToniR693, 12 Oct 2016 | Read review
“Pool view rooms looked good if you want to sit on balcony to watch your kids ( and faces beach)”
 of 5 bubbles D8966DFsarahl, 15 Aug 2016 | Read review
“rooms on the west side were quieter and got the sun lunchtime till sunset”
 of 5 bubbles makeminespain, 23 Jun 2016 | Read review
“For easy access to the pool, go for a third floor room”
 of 5 bubbles 856dih, 29 Sep 2015 | Read review
“3rd floor has bar, music till about 11.30pm. 4th floor was great. Not great TV choice.”
 of 5 bubbles olaolaola2015, 23 Sep 2015 | Read review
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