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Hotel Indalo Park

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Hotel Indalo Park
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319 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Tamworth, United Kingdom
Reviewed 27 October 2016

We were greeted with a smile on arrival... the staff never stopped smiling.. even the cleaners were friendly, rooms cleaned every day. I could not fault this hotel in any way. I found the food excellent as well, even had fresh mussels in shells one day...always a fish, meat or salad choice, I counted around 11 main choice's for evening...

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Helpful?
Thank davejoicey
Hotel Indalo P, Director de Relaciones Públicas at Hotel Indalo Park, responded to this review

Thank you very much for your comment. We are very happy that you enjoyed your vacation at Hotel Indalo Park. We would be glad they could come back someday. Best regards

newport s.wales
Reviewed 20 October 2016

everything about this hotel was near perfect. the rooms were clean ,tidy, and large enough to move around without bumping into each other. the food was very varied, and there was something to suit everyone. the evening entertainment was good throughout our stay. the position of the hotel ,was just right, midway between stations, and close to all the other...

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Helpful?
1Thank alan j
Hotel Indalo P, Servicio Marketing at Hotel Indalo Park, responded to this review

Dear Customer, Thank you for your message. We note all of your comments and pass on your thanks to Olga. Thank you for choosing us and we hope to see you again for 2017. See you soon

Bath, United Kingdom
Reviewed 12 October 2016

Clean, friendly and well run Hotel. Really wanted to leave a great review for this hotel and so starting from 5 these issues reduced my overall rating. 1) Back from the beach separated by a high speed rail line. 2) Surprisingly very loud music played right in front of rooms till quite late. Fair enough the hotel wants to maximise...

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Helpful?
Thank priceey2003
Hotel Indalo P, servicio marketing at Hotel Indalo Park, responded to this review

Dear Customer, We appreciate you taking time to give us an assessment of your stay. I'm sorry to hear that your stay did not meet expectations. We take into account everything you said and try to improve ourselves. Convey your message to the management and all the staff. Cordially

newport
Reviewed 1 October 2016

this hotel is a 3 star but I rate it a definite 4.the reception staff were great especially olga .the entertainment was very good and the food was faultless,however the only thing I missed was there no uk news channel on the tv although there were 5 English speaking ones.the hotel was spotless.we had a room on the left hand...

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Helpful?
1Thank glyn gmlac j
Hotel Indalo P, servicio marketing at Hotel Indalo Park, responded to this review

Dear Customer, Thank you very much for the time devoted to this comment. We are very pleased that you have been satisfied with your stay in our hotel. We hope to see you very soon.

Basildon, United Kingdom
Reviewed 30 September 2016

Lovely clean hotel, room comfortable, balcony quite spacious, food good, varied choice. Bad points, pool view room to be avoided if you need sleep, loud entertainment outside plus a local bars entertainment nearby, creating a mixture of noise till midnight. 2 sittings for dinner we were allocated 8pm till 9pm, not used to eating at that time, when other guests...

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Helpful?
Thank petina2015
Hotel Indalo P, servicio marketing at Hotel Indalo Park, responded to this review

Dear Customer, We are really sorry to see that you have not been satisfied with your stay. We take note of your comment and we pass them to the entire staff as well as to the direction. We will do our possible to improve us hoping that you will give us the chance to show you the progress. Sincerely yours,

Nottinghamshire, United Kingdom
Reviewed 29 September 2016

This is rated as a 3 Star all I can say is Spanish Hotels have far higher standards than us English people. First of all the reception staff were excellent far better than a 5 star hotel we stayed in Gran Canaria.Also rooms were cleaned daily with fresh towels if you needed them. Food very good lots of choice for...

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Helpful?
Thank 370flee
Hotel Indalo P, servicio marketing at Hotel Indalo Park, responded to this review

Dear Customer, We are more than pleased that you enjoyed your stay in. We make customer satisfaction a priority. We note with pleasure that we have achieved this with you. We hope to see you very soon

Madrid, Spain
Reviewed 24 September 2016

Most of the staff in the hotel was amazing.I would especially like to highlight the performance of the animators and the waiters on the ouside area. They made our stay at the hotel a lot more pleasant.

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Helpful?
Thank sheleemgr
Hotel Indalo P, Servicio Marketing at Hotel Indalo Park, responded to this review

Dear client, Thank you very much for them. We convey your message to our staff. We are enchanted to see that you enjoyed your stay. We hope to see you very soon.

London, United Kingdom
Reviewed 23 September 2016 via mobile

We love this hotel. It is in a central location. The food has such a variety. The rooms are very clean and comfortable beds. Maid service every day. Clean towels everyday. The entertainment is great. I'm English but loved the Dutch Duo. They make you want to have a good sing song. The Entertainment staff are good you can do...

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Helpful?
Thank Goosey65
Hotel Indalo P, Servicio Marketing at Hotel Indalo Park, responded to this review

Dear client, Thank you for this nice comment. The satisfaction of our customers is essential and we are delighted that we have accomplished that mission with you. We send your thanks to the staff concerned and we tell you has very soon

Ledøje
Reviewed 17 September 2016 via mobile

Average or below average food. Close to walkway. Had a fish pond for entertainment. Salat nice, chicken not good. Difficult to get the attention of the waiters. All in all, not so fantastic. What else to note? Nothing really......

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Helpful?
1Thank Torben_Eng
Hotel Indalo P, Servicio Marketing at Hotel Indalo Park, responded to this review

Dear Customer, We are very disappointed to hear that you found our service below expectations. All comments are essential to improve our service. We ensure that complaints are transmitted to all. We hope to return to give an account of our improvements. Bye

Haddington, United Kingdom
Reviewed 16 September 2016

It's a very good hotel with brilliant staff, food and the location is perfect. Since messages will be replied to can I lodge my only complaint. 1. PLEASE CAN YOU PUT A GATE AT THE ENTRANCE TO THE BABY POOL AREA TO MAKE IT SAFE AND SECURE. A 30 euro expense that will greatly enhance the safety of the hotel...

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Helpful?
1Thank perthshirebell
Hotel Indalo P, Servicio Marketing at Hotel Indalo Park, responded to this review

Thank you for your message. The satisfaction of our customers is a priority for us. We are very happy to know that you enjoyed your stay at our hotel. We note your suggestion and convey to management. Bye

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Indalo Park Hotel is located in the resort town of Santa Susanna. Indalo Park was opened in 1988, and therefore has more than 25 years of experience in serving our clients, where friendly service and quality have contributed to a large number of satisfied customers. Year after year we renew our facilities in order to guarantee the maximum comfort and our team of professionals give the best level of service and friendliness that has made us everyone' s favorite! Enjoy a family- friendly atmosphere, accessible and a variety of facilities, and great fun with our entertainment program. Book now your holidays and we will make every effort to make your stay an unforgettable experience! ... more   less 

Additional Information about Hotel Indalo Park

Address: Avenida del Mar 19, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: ₹ 3,734 - ₹ 11,676 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Indalo Park 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Indalo Park Santa Susana
Hotel Style:
#2 On the Beach Hotel in Santa Susanna
#4 Family Hotel in Santa Susanna
#4 Romantic Hotel in Santa Susanna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indalo Park staff and other travellers.
14 questions
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Questions? Get answers from Hotel Indalo Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high room, there's live music every evening...”
 of 5 bubbles davejoicey, 26 Oct 2016 | Read review
“try and get a south facing room, on the south side of the hotel, [hotel is U shaped ] sun all of the afternoon.”
 of 5 bubbles alanj981, 20 Oct 2016 | Read review
“If you want to sleep avoid a pool view !!!!”
 of 5 bubbles petina2015, 30 Sep 2016 | Read review
“Away from the pool if you like peace and quiet.”
 of 5 bubbles 370flee, 28 Sep 2016 | Read review
“At the back of the hotel as the entertainment at night is as the front.”
 of 5 bubbles christophergodfrey, 10 Sep 2016 | Read review
5 of 5
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