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4/2/2018 5/2/2018
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    H.TOP Royal Sun

    Passeig Maritim S/N, 08398 Santa Susanna, Spain
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    4/2/2018 5/2/2018
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    Traveller (619)
    Pool & Beach (179)
    Room & Suite (167)
    Overview
    • Excellent19%
    • Very good36%
    • Average22%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “card system” (57 reviews)
    “beach bar” (48 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (1,080)
    Traveller rating
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    1 - 5 of 881 reviews

    Reviewed 12 December 2017

    This hotel is ideally located for the beach, however it is not a 4 star hotel. I stayed here October half term self catering. On arrival i had to pay a local tax which i was not informed about. The room is basic but cleaned...More

    3  Thank shazzab72
    Reviewed 25 November 2017 via mobile

    This hotel is the worst place i have ever stayed...those 4 stars were firmly fixed in place back in the 70,s when the hotel probably deserved that rating...the hotel doesnt look like its been touched since..and is verging on a 2 star....i visited this hotel...More

    Thank Simone S
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 29 November 2017

    Dear Simone, We are sorry to hear that your stay in June was not as pleasant as expected. We also thank you for your positive comments concerning some members of our staff. We would like to advise you not to use other property’s facilities if...More

    Reviewed 24 November 2017

    family holiday, poor food, poor facilities ,dirty, poor customer service, cig burnt camp, mattresses uncomfortable beds and dirty burnt linen, miserable staff, poor food, no hot drink facilities in room, pathetic attempt at all inclusive, very limited food available especially snacks and ice cream. sun...More

    2  Thank steveT5438XG
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 29 November 2017

    Mr steveT5438xg, We are sorry if you had that feedback about our hotel. If you wish, you can contact our customer service department, so we can get more information about your booking and the problems that you found. Regards, H·TOP Royal Sun ****

    A TripAdvisor Member
    12
    Reviewed 17 November 2017 via mobile

    Steer well clear, I wish we had. I took the reviews with a pinch of salt hoping for a better experience than the majority of the reviewers have posted. Our experience was very poor, I have complained to the management who have after a month...More

    2  Thank A TripAdvisor Member
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 29 November 2017

    Mr Atkins, We do accept every complaint, and from many of those complaints we obtain positive information that helps us to improve our service. But what we cannot do is offering economical compensation in order to avoid a bad review. Regards, H·TOP Royal Sun ****

    Reviewed 9 November 2017

    This was the second visit to the hotel. And was very pleased to see the standard was just as high as our previous visit..Staff,facilities,food and drink are very good. We were a family of eleven with 5 children. It was the last week of the...More

    Thank alancant
    Response from HTOPHotels, Director General at H.TOP Royal SunResponded 29 November 2017

    Dear alancant, We thank you for your great review and for visiting us again. We are glad that you and your family could enjoy a nice and warm holiday in October, and we are looking forward to your next visit. Do not forget to contact...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 40 - US$ 209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 On the Beach Hotel in Santa Susanna
    • #11 Luxury Hotel in Santa Susanna
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 217
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your H.TOP Royal Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Catalonia >
    • Province of Barcelona >
    • Santa Susanna
    • Also Known As
    • Htop Royal Sun Hotel Santa Susana ,
    • h Top Royal Sun ,
    • Htop Royal Sun Santa Susana
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    Traveller (619)
    Pool & Beach (179)
    Room & Suite (167)
    Dining (149)
    Hotel & Grounds (422)
    Bathroom (29)
    Family and Play Areas (14)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ron P
    20 January 2018|
    AnswerShow all 4 answers
    Response from rowej2 | Reviewed this property |
    You have to pay for your WIFI
    1
    Vote
    Janehau
    11 January 2018|
    AnswerShow all 5 answers
    Response from NorthYorkshireCazzie | Reviewed this property |
    Two single beds and a guest bed. No kettle but we bought one from Argos for £5 and took this with us. You get a fridge in the room as well
    1
    Vote
    Ali p
    6 January 2018|
    Answer
    Response from nogbert | Reviewed this property |
    yes entertainment on no the season will not be started it will be quiteish I think if you see the chef/head waiter he will sort something out very helpful , the last train is late but dont know the time
    1
    Vote
    Room Tips
    "Ask for sea view"
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    "not the 1st floor"
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    "High floor Sea View"
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    "Higher level is best..but be careful you have to pay but 100 Europe's for sea view.!"
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