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Hotel Riosol

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1,293 Reviews from our TripAdvisor Community

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Showing 883: English reviews
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Sudbury, United Kingdom
Reviewed 3 days ago NEW

Just back from 2 weeks staying in the self catering apartments here.Very good value but be careful there are different levels of apartments & the basic ones are small & not particularly nice.Ours was ideal for 2 people--bed linen & towels changes regularly & the cleaner came 5 days out of 7.The whole site--which is quite large-- was well cared...

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Helpful?
Thank Sandra O
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. With respect to the mention made of our Economy Apartments, referred here as “the basic ones”, I would like to clarify that our 11 Economy Apartments are the smallest Apartment option at the Riosol, which is also reflected in...

Swindon, United Kingdom
Reviewed 3 days ago NEWvia mobile

Have just arrived at Riosol for another week. I gave a little negative report last October,but the manager of hotel was really helpful during the rest of our stay and I would just like to say thankyou to him and his staff for a very pleasant stay. We are back here to enjoy another week. Only positive things to say...

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Helpful?
Thank Michael M
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. Our team of staff is very pleased to read such positive comments, it is our constant objective to deliver the very best standards of customer care. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 1 week ago

Only stayed 1 night but would of stayed longer, nice & clean with good facilities & friendly staff. Has excellent view of Puerto Rico. with a small shopping arcade just down the road with Spar, pubs, shops & English owned & run Terrace Cafe that serves real bacon! Connects with lower road via lift & steps.

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Helpful?
Thank Tony P
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish this opinion about his 1night stay in the Riosol Hotel. These comments on outstanding service have been well received and appreciated by all of our team who take a keen interest in how we fare on Trip Advisor and what our guests reactions are when...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

I don't think reviews should be based on comparisons as you can end up comparing apples with pears!! This hotel obviously isn't going to stack up against a 5* but would serve its purpose if your looking for a hotel, reasonably priced with a fairly good location. The pool area is great, nice pool bar and good food in the...

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Helpful?
Thank Mantopike
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We are a 3 star Hotet that enjoys privileged views right at the top of Puerto Rico´s hill, our original architectural design and the large private terraces of the Apartments offer panoramic views and many hours of sunshine. Our...

Reviewed 2 weeks ago via mobile

We visited riosol end of Feb for a week hols with friends. Room lovely and clean cleaners visited every other day. Sheets changed. Much quieter than the height of season. Plenty of sun loungers by the pool, the bar area has been upgraded since last year and it's nice. We had a late departure had the use of the courtesy...

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Helpful?
Thank Beverley G
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. This review will hopefully send the right message to future visitors that we are constantly addressing areas that need attention to improve our product. In fact the Riosol hotel will be closed for refurbishment this year between the 17th...

Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

This was an amazing hotel. We arrived saturday and left yesterday! Staff at front desk reception were lovely and friendly ans welcoming. Food was great. Our economy room 3244 was brilliant!! Really clean. Modern and grear views plus loungers outside. Entertainment was great. Angelo was soo good! Facilities brilliant and the views from the top are amazing from the massive...

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3Thank laura m
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. The Economy Apartment is the smallest Apartment option at the Riosol. These twelve Economy Apartments only offer a very limited see view and this limitation is also reflected in its lower price. They have 2 single beds to accommodate...

Reviewed 2 weeks ago via mobile

Had a wonderful time here again could never spend new years eve anywhere else. Great party with Angelo hosting as usual he has it down to a tee. A lot of guests are friends now as like us they are there every year. We had been over in November for our 40th wedding anniversary and were given a beautiful bowl...

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1Thank Margaret M
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I felt that there was an exceptional atmosphere in and around the hotel at New Year´s Eve, and it was achieved by staff and guests alike enjoying themselves at a special time of the year. We are so pleased...

Reviewed 2 weeks ago via mobile

Stayed in the riosol,in February with 13 other family members,ranging from 6 months to 81,we were all s/c but couldn't have had a better holiday. My son wife and baby had steps to there room,ask for a more convenient room,no problem moved the next day. The safe in our room wouldn't programme,no problem,reception came down and sorted it out.staff are...

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1Thank Joanne H
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. It really does mean a lot to me, and indicate that we are approaching our business in the right way, when I hear positive comments about our team of staff. I am pleased to read we are able to...

Albertslund, Denmark
Reviewed 3 weeks ago

This was our second stay at Hotel Riosol. First time was two years ago, and it was a success. So we booked the same type of apartment as previously, and expected of course to get a similar one. But NO, due to overbooking we were offered a little dark and unpleasant double room, an explanation and an excuse and free...

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3Thank Ahr45
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I am sincerely sorry that in this occasion we were unable to honour the reservation. In the Riosol, like in other hotels, on rare occasions we find ourselves overbooked and we always do our best to minimise the inconveniences...

Deal
Reviewed 3 weeks ago via mobile

Our latest stay at the Riosol, another glorious 42days!!! It was as enjoyable as our first visit back in 2000!! This being our ninth visit with continued improvements . Thankyou to all of the staff , who always make our stay like our home. Always friendly, especially those we encountered- Oscar,Paco,Belinda( always smiling),Roberto,Pedro,Nestor,(the curly haired lovely lady in the desk...

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Helpful?
Thank nicka12
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our regular guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. These comments have delighted the team, as our constant objective is to deliver the very best standards of customer care. Kind Regards, Lorenzo Sentís Riversun-Touristic

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: ₹ 2,945 - ₹ 11,585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
210 questions
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Questions? Get answers from Hotel Riosol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the rooms had a sea view”
 of 5 bubbles 258sandrao, 24 Mar 2017 | Read review
“Not recommended for people with mobility problems due to the location.”
 of 5 bubbles KEVSPR, 1 Mar 2017 | Read review
“2 bed Apartments with day beds looked great!!”
 of 5 bubbles 663garyd, 14 Feb 2017 | Read review
“Beautiful view from the large terrasse, sunbeds on the privat balcony. Quiet apartments.”
 of 5 bubbles 319jette, 10 Feb 2017 | Read review
“Pools and amenities are at the top so the higher floor it would be closer to those.”
  • View from room
 of 5 bubbles MinecraftSteve, 9 Jan 2017 | Read review
5 of 5