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Servatur Terrazamar & Sun Suite

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays.
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Property amenities
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Bar/Lounge
Airport Transportation
Paid Wifi
Paid Internet
Laundry Service
Multilingual Staff
Outdoor pool
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Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Mountain View
HOTEL CLASS
Location
Full view
90Good for walkers
Grade: 90 out of 100
151Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Reviews & more
1,577Reviews
921Photos
370Q+A
100Room tips
Traveller rating
  • 803
  • 533
  • 152
  • 54
  • 35
Time of year
Traveller type
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  • English
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Have to say yet again the hotel and staff were great. We have been coming here for many a year and the standard gets better.
Excellent clean place, staff are polite and always helpful.
Most of all Adella is the woman who knows everything and can help with anything. Many thanks f
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Response from Servatur, Public Relations Manager at Servatur Terrazamar & Sun Suite
Responded 2 days ago
Dear angiepad1 It is very satisfactory to know that your experience was so lovely at Servatur Terrazamar & Sun Suite. Thank you very much for sharing it with us. We would like to thank you for the trust that you placed in us. We really appreciate your kind words regarding our staff. All our team work with enthusiasm everyday to make our guests feel at home. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customer´s satisfaction. It will be a pleasure to see you again! We are at your entire disposal Kind regards from Gran Canaria. Servatur Terrazamar & Sun Suite.
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+6
Just came home 2days ago 😢 stayed in most hotels in resort This was really fantastic big MASSIVE BALCONY sun loungers and table chairs and umbrella. Some of the best sleeps a have had ( cumfy bed 🛌) adequate cooking facilities 👍🏼
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Response from Servatur, Public Relations Manager at Servatur Terrazamar & Sun Suite
Responded 6 days ago
Dear Barshawpark Thank you so much for taking the time to share your experience at Servatur Terrazamar & Sun Suite. What a nice review. Thank you so much for rating us with a 5/5. It means you enjoyed your stay with us, which makes us very happy. We cannot be happier to know that your stay at Servatur was completely satisfactory. We are glad to know we were able to offer you a memorable experience. It would be a pleasure to see you again! We are at your entire disposal Kind regards Servatur Terrazamar & Sun Suite
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Just returned from a week in this hotel.we both thought it was a fantastic place that we really enjoyed therefore five stars,The staff were very happy and friendly and the room was cleaned almost every day cooking facilities were fine as we cooked quite a bit and had no issues, o
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Response from Servatur, Guest Relations Manager at Servatur Terrazamar & Sun Suite
Responded 4 days ago
Dear Eddie D Thousands of visitors stay with us each year. We still feel as the first day when some clients let us know how happy they were. Thank you so much for rating Servatur Terrazamar & Sun Suite with a 5/5. It is very satisfactory to know that you experience was so lovely. Thank you very much for sharing it with us. Our guest's satisfaction is fundamental in order to keep improving. All our team work with enthusiasm and we are happy our guests can appreciate it. We wish to be your next option on your next holidays. It would be such a pleasure to help you in all you need. Warm regards from servatur Terrazamar & Sun suite. Servatur Terrazamar & Sun Suite.
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The room we had (room 209) was excellent, only problem was ongoing building works that were supposed to have finished before we got there, noisy from 07:00 hours. Can't fault the room or services. The baggage early check in was brilliant., not having to rush around with the suitc
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Review collected in partnership with Jet2holidays
Response from Servatur, Guest Relations Manager at Servatur Terrazamar & Sun Suite
Responded 1 week ago
Dear Guide64471424870 Thank you very much for taking part of your time in sharing your experience at Servatur Terrazamar. We thank you for your kind words and we are pleased to see that you have enjoyed your stay, our spacious rooms and the treatment of our staff. We would be delighted to welcome you again at Servatur Terrazamar & Sun Suite, which is why we are at your disposal, 24 hours a day, 7 days a week. Kind regards. Servatur Terrazamar & Sun Suite
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Have been to these apartments before but not for a few years and think they are excellent,great location very clean ,nice staff,there is building work near by but once completed the whole area will be really upmarket
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Response from Servatur, Guest Relations Manager at Servatur Terrazamar & Sun Suite
Responded 2 weeks ago
Dear pearcealanbruce First of all, we want to thank you for taking the time to share your experience at Servatur Terrazamar & Sun Suite. For us it is very important to check that you have enjoyed your stay from the first moment. We would also like to thank you for your kind words about our facilities and the treatment received by our staff. We will be happy to welcome you and your family again, that is why we are at your entire disposal 24 hours a day, 7 days a week. Kind regards, Servatur Terrazamar & Sun Suite
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorServatur Terrazamar & Sun Suite
The Apartment at the Servatur Aparthotel Terrazamar Sunsuite
Professional photo exclusively commissioned by TripAdvisorServatur Terrazamar & Sun Suite
The Apartment at the Servatur Aparthotel Terrazamar Sunsuite
Professional photo exclusively commissioned by TripAdvisorServatur Terrazamar & Sun Suite
The Apartment at the Servatur Aparthotel Terrazamar Sunsuite
Professional photo exclusively commissioned by TripAdvisorServatur Terrazamar & Sun Suite
The Apartment at the Servatur Aparthotel Terrazamar Sunsuite
Previous
are there resteraunts shops close by?wife has a little discomfort from too much walking tia
Yes in the centre just below the apartments or you could get a taxi to Puerto Rico beach were there are some lovely restaurants . Taxi w/o probably cost you 3/4 euro.
1 vote
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Does anyone know what the prices are like in the onsite restaurant? And also for snacks round the pool bar? Thanks x
hi there is an onsite shop which is very reasonably priced and like someone already said a café and a bar. The cafe serves snacks ie burgers etc.The pool bar is VERY expensive ! 5 euros for a smoothie! We bought snacks and drinks from the onsite shop beforehand to take round the pool.
0 votes
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Hi there i am trying to find out if new sun suite rooms have the pull out bed under the sofa or just the sofa. We are looking to book with a 3 year old and wanted to wheel the bed into the main bedroom so we can stay up to watch tv. Or can you request camp beds?
Yes the sofa had the extra bed under but to be honest with you if you want the sofa bed in the main bedroom dont think the sofa bed will fit in but i dont know what suite you have we had a basic but very clean room so hope this helps have a good holiday
0 votes
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hi any one know if all apartments have been re done updated ect thanks
hello, we were only there in June this year and the apartments are beautiful. The kitchens are lovely with a full sized fridge/freezer too which we thought was fantastic. The balconies are AMAZING (wait till you see them) Also the staff are friendly, pleasant and very helpful
0 votes
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Hi is there a laundry room or is your laundry taken away and you can pay when you get it back
There is a laundry room in the sun suites and the suites you’ve to pay 3 euro I think for a token to use on the washing machines and another 3 for the tumble dryer
1 vote
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Previous
"Plenty of lifts so all apartments great"
"All balcony's are rather large"
"Great views from higher floors balconies huge with furniture and sun loungers."
"6th floor and above have the best views "
"It's worth paying extra for the upper floors "
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PRICE RANGE
US$ 47 - US$ 116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servatur aparthotel terrazamar sunsuite hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
306
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