Overall the property is excellent..within the property there are lots of activities you can do.. The rooms are old though but very comfortable.. resort staff were polite and friendly. The olive garden breakfast spread was very good and indine experience was great! Daily fun activies were also conducted by resort was great way in engaging guest.
We explored several properties for our family retreat on the occasion of my father's 80th birthday. Considering there were seniors present - we had to look into many things. The team at Brightlands was just fantastic. Right from their reservations, to their front desk, F&B and their housekeeping - all team members extended themselves to the fullest extent. Our event was a super success! The reason I would rate BL as the finest place in M'war is because it offers exceptional views, great food and service all together. It is laid out to offer different experiences within the same premises. Thus it is an obvious choice for retreats. We are extremely glad we chose it for ours. We look forward to our next visit.
Dear Sir/ Madam, It was nice staying at Bright land hotel, Mahableshwar and wish to return soon. Mr. Joginder and team were par excellence. We wish them the best in all future endeavors. Best Regards.
The resort is nicely located with wonderful amenities and very good service quality. The quality of food is good. The rooms are very well maintained. The staff is courteous and helpful. Value for money...!!!!
We stayed in Lavender pool view room. Room, location, pool, food everything were fine. Having 3 dining areas. Valley view Bar was also amazing. Pool with Sohna was really awesome. When rain hits the floor then view was amazing.
Visited Brightland for 3 days. Day 1 was staycation. So got into resort at 10 AM. We had check in time at 2 pm, so obviously room was not ready. Hence we logged in from library. For first hour we got really good care taken by management with water etc and made us comfortable. At around 11 they gave us free upgrade to a vaccent room at Maple wing which came as surprise. Staff is very caring and considerate about their guests. Food is just excellent. Property is awesome. 5 star to the entire staff, food and propery. Must visit place in Mahabaleshwar.
We had a great time at the resort , the rooms are spacious and the staff is very helping and friendly. Must visit , thank you BrightLand for the great service and ease in management of all of our activities.
Resort is good and offers a few activities. But compared to other resorts, this resort in overpriced. I think other resorts are offering more fun activities and facilities at lesser price. Overall stay was good and pleasant. Food was very good.. particularly the breakfast was very good with a wide range of varieties to choose from. Resort should include more activities for kids and adults at this price or lower room rates. Overall a bit on the higher side but it is worth stay. Services are good. I booked the room from Agoda but was asked to make the full payment before arrival which is silly. Why that facility is there when one has to make the payment before hand. First of all, if they want the payment before, they should not allow booking with agoda with this facility of paying later at the hotel. Also, I had to pay for the child when I took care of the number of pax while booking on Agoda. I am not sure where is the problem. I ended up paying 1000+taxes etc for the child. Booking staff was not competent to answer all my queries when I was unable to make the payment online a day before. There was some technical problem and i got a message from the resort that my booking would stand cancelled if I did not make the payment before 24 hrs of my arrival. This is silly. She insisted that I booked the room on Booking.com while I booked on Agoda and the transaction was not going through. She was insisting that there is a fault on my side and i am refreshing the page, though I did not. I know how stuff works. Ultimately I was able to make the payment using UPI. These things are a big turn-off. These things can be improved. They should not ask for full payment before hand when Agoda says pay at hotel. Rather a token…
The hotel was suggested by my friend and was not disappointed. The location is beautiful and the property is very well kept. The staff were courteous. Rooms are spacious, bathrooms are clean. The pool is clean and the jacuzzi was perfect on the rainy afternoon we had. The sauna & steam room provided are great too. The view from the rooms is breathtaking. The food at Olive garden is delicious. I loved the stay there with my family and made my anniversary celebration memorable.
We had a superb stay. Our rooms were nice and cosy with beautiful view and access to garden area. The whole resort is very well maintained. Food was awesome in taste. We enjoyed all the meals very much.