It was really a great, calm, pleasurable experience at Hotel Venna Hills, Mahabaleshwar. Nice serene location, reasonable rooms, good 24X7 hospitality and above all palatable fooding experience. What ever we had it was good. Thanks for making the trip comfortable and relishing.
only thing that required upgrade is breakfast. it is very sub standard. REST Room & service was top class. Basic toaster is required. rest rooms / service / Location was top class. will definitely visit next time.
If these small things can be worked on it will be a value for money. 1. Breakfast quality and veriety. 2. Linens and bed sheets should be changed daily without waiting guests instruction. 3. Availability of hot water 24x7, considering it is a cold place. 4. Currently only cash / UPI payment mode is available at hotel. Pls keep pos machine for card payment also
We’ve been visiting Mahabaleshwar with friends and needed rooms for the night. When one says “for a night” it may imply some trade-offs and exclusions in the level of comfort. But here is the entire experience is an exclusion, and not a pleasant one. Let me share the “highlights”: - Rooms are dirty like someone has been killed there several guests ago and since then nobody cleaned the room at all. Dirty is almost everything: floor, shelves, walls. We asked to clean the room and went out for a few hours, but when came back - nothing has been cleaned. - There is no soundproofing in the rooms at all! The paper castle has better soundproofing than this hotel. You will be feeling like staying with all the other guests there, and nobody will be taking care that you or your baby need to sleep at midnight. We were absolutely destroyed in the morning. - The bedsheets were not clean and fresh - some spots from the previous guests, the clothes themselves are tired from the time and desperately need replacement. We asked to replace the bedsheets as well - it was the same when we came back. - Only 1 (one!!) towel was provided for the family of three members. We asked to add at least one or two more, they said that “no towels available” due to some silly reasons. - The closet looks like a bomb exploded inside it. - No soap in the washroom. They said, “use this liquid” for whatever purposes. - Wi-fi was not available inside the room, one had to go closer to reception to catch the signal. With the lack of cell coverage there - we were disconnected from the entire world being in the room. - The breakfast is terrible, we were left hungry. - They are forcing you to make in advance payment via some external link sent to you, despite the Booking has its own facility to charge you through the credit card. Nevertheless, they will charge you full, at a price which this property doesn’t wort even one penny. The way how these guys are addressing the customers’ complaints is a perfect plot for the book “How one must not do”. Guys, please don’t be trapped with a number of “positive” feedback this property has. Don’t go there never, save your money, and time and have a better experience in any other hotels which are plenty in this area.…
Very good location Good staff Families behaviour Parking facilities are very good AC working very good Easy check in and check out facility TV is not working Room are neat and clean Treebo trend very good franchiesee
Superb hotel and service. Food also testi.it was nice place ans service also. Food was testing my son liked food test more. View also good from hotel and service provided over there was very nice. Happy to go gain there
Our stay at Venna Hill, Mahabaleshwar was very good. Even though it’s a small and new property, the food was good, and staff was supportive. The best part was the location of the hotel as it was near to Venna lake. For kids though there is nothing but single it was our first visit we were mainly visiting the sites. Overall, from booking the hotels, staying everything was satisfactory
I loved location with mountain View. Hotel staff are polite and helpful. Perfect for a quiet and pleasant experience. Greenery all around. 3 kms away from main market, but this is what we want away from city life. Commuting for sightseeing is very easy. Options are private car, taxi, sharing auto and ST bus. They have their own garden with fruits and vegetables.
Hotel is clean and hygienic. I feel comfort and ambiance while my stay. Breakfast was tasty and hygienic. Staff is homely and obedient. Staff need to be little friendly and informative. Anyway I recommend family to choose this hotel to stay.