We recently stayed at sherwood mahableshwar. Very good management, tasty food clen and nicerooms. staff were friendly . Far from hostel and bustle of the city. Pool were excellent we enjoy a lot host shubhnagi nilesh rakesh was good. Would love to visit again. 😍
We enjoyed our stay and peoples are friendly at resort and food is too good. Got special help for senior citizen. Would like to mention. Radish, Shubhangi, Rakesh, sunil, aakshay, Nilesh, yogesh, shelar.
Amazing property.. courteous staff.. the whole process and the stay was smooth.. special mention for Ranjit bhai at the gate , Rajesh Bhai at the reception, Shubhangi mam at the reception, vinayak bhai from food section and Sanjay kale from housekeeping for making our stay experience wonderful.. cheers..
The stay was very pleasant, all the staf members were very welcoming and warm throughout! Thankyou club Mahindra for a wonderful experience❤️ it was indeed a weekend to remember I’ll definitely visit again.
This is my second trip to Mahabaleshwar with my family.We enjoy a lot.Here staff is very supportive.Cleanliness and hygiene is maintained.Kids enjoyed the adventure park and the programme arranged by happy hub.Theme dinner and bonfire was too good.Thank you club Mahindra and all staff of Sherwood ,Mahabaleshwar.
#Sherwood #Clubmahindra #Host #Rajesh, Nilesh, Shubhangi, Akshay, Rakesh, sunil, yogesh Thank you staff for making our stay comfortable with good cooperation and help. We are been visiting frequently to this resort.
The maintenance is the worst amongst all the hotels I have been to. We are purple members and have paid several.lakhs for the membership but they don't value their customers to ensure even basic safety. The main reason I have given one star is because the high chair my child was sitting on in the restaurant broke while my child was on it ! There was a big thud and then it just collapsed . It looked so dilapidated, I should have guessed it would give way . All the manager did was utter a weak apology . Fortunately my child was fine. Avoid at all costs
We loved the resort the location can't be beat! We had a specias room for 2 with beautiful view.and wonderful services and hospitality from the staff our room had all of the convince we could hope for and my daughter loved the breakfast🍳🍳.we will definitely plan a return stay on our next visit
#sherwood #clubmahindra #host #shubhangi # nilesh #Rakesh Roshan #Rohit it was fabulous stay with club mahindra sherwood we enjoyed 31st night gala dinner food was osm nice hospitality would like to visit again.
Unfortunately we don’t have 1/2 rating. This resort deserves half rating for food which was limited options but still decent. Club Mahindra should run customer service workshop for majority of the staff here. No one seem to be motivated to do their jobs. Our experience started with checkin where I was offered a room where adjacent room was under maintenance with lot of noise from morning to evening. As expected I rejected the room and they offered me another room which was right above reception to welcome all the guests (I guess). Lady at the reception was least interested to sort my room issue and hence from the choice of worst to bad… I chose bad. Another feather in the cap ….guy showing me the room said once I take the room they will not change… decision maker is the bell boy!!! I reach my room with my luggage which was quite a bit as we were 6 people in 2 rooms. One person to get the luggage and rest was carried by me and my wife after 12 hours of drive. Again no one cares here!! Our room was blocked by the room maintenance cart!! Everyday we have to move the cart to come out of our room.. another meaning to ambience I guess! This remained for all 5 days that we stayed in CM Sherwood. Someone from guest experience came in to check if everything was fine. I spoke to him for 30 mins to explain the situation and he said he would take care of it. This was the last time I spoke / saw him. He never bothered to follow up if I was ok / comfortable. His only explanation was that resort will be closed for renovation from Jan’23. How does that solve my problem. Only staff who smiled in the resort was Sunil at the pool. He took good care of kids while they enjoyed the zorbing and bubble in the pool. He also guided us to see places in and around mahabaleshwar. Room services was fine, and food options were limited but decent. Nothing as compared to 4-5 star resorts though. I went to check on options in Happy Hub and gentleman sitting there was busy watching videos on the phone and directed me to another person who was busy with another customer. Not sure what this guys job was!! Check out was seamless but want to caution, you will get your expenses verbally as if I remember every dish I ordered during my 5 days stay. Once you pay they will share the invoice. New way of saying bye or “get out” Overall, thumbs down to Sherwood Club Mahindra Mahabaleshwar … I should have tried Saj instead of this 1 star resort. 5 days of holiday wasted on this resort!…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing