MINOA PALACE RESORT (Platanias, Crete) - Resort Reviews, Photos, Rate Comparison

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

Minoa Palace Resort offers majestic views of its surrounding countryside and the White Mountains. To the north, the hotel enjoys panoramic views of the endless beach of Platanias with the shimmering sapphire blue Aegean beyond. With the extension of the hotel in 2008, guests have immediate access to the beach, over the aerial bridge, connecting the two hotel's sections. The luxury and comfort, combined with the attention to detail and the relaxed atmosphere, provide a holiday to remember for a lifetime!

Full view

Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room service

Free parking

Bar/Lounge

Spa

Free High Speed Internet (WiFi)

Breakfast included

Babysitting

Banquet Room

Breakfast Available

Business Centre with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Outdoor pool

Tennis Court

Wheelchair Access

Room features

Air conditioning

Minibar

Refrigerator in room

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Great View

HOTEL CLASS

Full view

58Somewhat walkable

52Restaurantswithin 1 km

3Attractionswithin 1 km

Contact

Platanias, Chania, Platanias, Crete 730 14 Greece

Getting there

Souda Airport23 km

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Nearby restaurants

Ariadne Beach Restaurant

7 minSeafood

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Nearby attractions

Manteio Cafe Cocktail Bar

12 minSpeciality & Gift Shops

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1,376Reviews

1,839Photos

103Q+A

100Room tips

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Popular mentions

Sun, swimming and relaxation

We have stayed here twice while attending a conference and both times have found the resort to be a fabulous place to relax, swim and soak up the sun. The staff are very hospitable, the rooms comfortable and the facilities just what you need to enjoy Greece during summertime.…

Date of stay: July 2018

Great experience, superb staff

We booked a room directly from the hotel very last minute for an autumn vacation and there was no availability for a room type we wished. What a pleasant surprise it was to find on our arrival that we were after all able to stay on a partial sea view room near the beach! The…

Date of stay: October 2018

Quality matters

I did visit Minoa Palace for the first time in October 2004 with my daughters. My last visit with wife and friends was in May 2018. This hotel offers quality of premises, services and food, close to Cretan countryside and at the sea. Try the organic restaurant of the hotel and…

Date of stay: May 2018

No respect for people with special needs and front desk personnel rude

No respect for people with special needs and front desk personnel rude. Family member injured her leg before we got to Minoa palace but hotel we came from in Heraklion called ahead to let Minoa know of our needs. Were put in room no handicap accessible to back of hotel. A/C…

Date of stay: October 2018

Response from Minoa Palace T, Υπεύθυνος Δημοσίων Σχέσεων at Minoa Palace Resort

Responded 26 Nov 2018

Dear guest, First of all we would like to thank you for choosing our hotel for your recent stay, as well as for taking the time to write your review to Tripadvisor. Having read your comment attentively we do regret the fact that you were not satisfied with your stay. We generally take pride in the fact that our hotel is very friendly to all guests, and especially to guests with disabilities, as most rooms and public spaces are easily accessible through ramps and elevators. We also take pride in our staff and especially to our Front Office team, which is distinguished for its high level of professionalism and high level customer care. The behavior you describe certainly does not represent the level of service we believe our customers are entitled to, thus we are very disappointed we did not meet your expectations. However, we strongly believe that some issues you describe, such as the breakfast in the room, would have been resolved if you had discussed them with our Guest relations team. Having stated all of the above, we sincerely hope we will have the chance to welcome you back to our resort and offer you the service and vacation you deserve. Kind regards, The Guest Relations Team

Lovely hotel

We moved here for two days because the hotel we'd originally booked at was closing for the end of the season - wish we'd stayed at Minoa Palace for the whole week! The room was brilliant, with a settee, mini-bar/ fridge, safe, toiletries and great view over the pool. The food…

Date of stay: October 2018

Response from Minoa Palace T, Υπεύθυνος Δημοσίων Σχέσεων at Minoa Palace Resort

Responded 27 Nov 2018

Dear Alan, thank you so much for your kind review and your really kind words, especially since we were not your original choice for your vacation. We are happy that we lived up to your requirements and that we exceeded your expectations in order to offer you the memorable vacation you were entitled to. We hope we will have the chance to welcome you again soon to our premises. With our warmest regards,

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Professional photo exclusively commissioned by TripAdvisorMinoa Palace Resort

The Imperial Private Pool Water Front Suite at the Minoa Palace Resort

private haeven

Mountain view from balcony

Room

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Hi, how long of a walk and drive is it to platanias centre?

Good day! Our hotel is located about 500 meters from the center of Platanias, so we could say that it is about 10 minutes walk and 2 minute drive! We remain at your disposal for anything further.

I’m staying here in August, is anyone able to advise on the best way to get from Chania airport to the hotel please?

Hi On this occasion we travelled by taxi booked through the travel company. To travel by bus you would need to take the airport bus to the bus station in Chania town and then another bus to platanias. We have also used “holiday taxis “ in the past, no issues when using this company

I’m staying here in August, is anyone able to advise on the best way to get from Chania airport to the hotel please?

We always go with Tui and book airport transfer. However the taxi fares from Platanias to Chania don't seem too expensive so maybe reasonable for airport run too? There is a fabulous bus service too to Chania.....maybe investigate if there is a bus connection from airport to Platanias??

I am trying to book a package holiday from the U.K. to this resort, staying in an all inclusive private pool room. All the tour operators, however, only seem to offer b&b and non-pool rooms. Can anyone recommend a tour operator offering the room and board type I’m looking for please?

Dear Emma M, Thank you for your interest in our Resort. Following your question, you could check the option of a Double Bungalow with Private Pool (TUI UK - code Β03), or of an Imperial Double with Private Pool (Olympic Holidays) . Regarding the meals basis, you can be upgraded in All Inclusive upon your arrival with an extra charge. Kind Regards, The Minoa Palace Team

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Thank you We were in Rhodes in June and our hotel charged €4.5 for a large bottle of mythos and €6 for a 1/4 bottle of wine, are these similar to the MP

Yes. They are similar

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