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Occidental Papagayo - Adults only

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Certificate of Excellence
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Certificate of Excellence
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical landscape with scenic views of Bahia Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Papagayo offers a highly personalized five star all- inclusive experience delivered by an attentive and dedicated staff.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free Internet
Bar/Lounge
Adult pool
Airport Transportation
Breakfast Available
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
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Safe
Great View
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4,017Reviews
3,838Photos
495Q+A
100Room tips
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Popular mentions
My wife is celiac, and the chefs and waiters had all the knowledge and will to cook special dishes for her. They were very nice and the food was great. The room was very nice, had a great view, but was not so private.
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Review collected in partnership with this hotel
Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 5 days ago
Dear Guest Thank you for sharing your feedback on your recent holiday experience among us at Occidental Papagayo, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We are grateful to read your comments about our culinary offer here at the hotel. We were more than happy to help your wife here at the resort during your stay, our Executive Chef and Food and Beverage Managers, were pleased to provide you with a personalized service and give special attention to your needs while you were here to enjoy your experience. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, in terms of privacy, we respect the wishes of our guests who do not wish to be cleaned or some other service; however, we will work more on it. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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Hotel's Favourite
We have just retured from our 12th trip to the Occidental Papagayo. We have travelled through the carribean,been on cruises, been to Hawaii, etc. but after spending our 30th anniversary at the Occidental, we would never go anywhere else again. It is a 20min drive from the
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 3 weeks ago
Dear Brenda R Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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What a place! What a staff!! Everyone from the Gen Mgr to the grounds keepers were always there to help or provide whatever service was needed. Javier at check in was so good! Diego, the General Manager was always available to make sure your needs were met. The staff at all
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 6 days ago
Dear Mark L First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Papagayo hotel and are delighted to read that we were able to match your expectations. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our reception team with their enthusiasm and energy specially Javier, our restaurants staff with their kindness and professionalism taking care of our guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Once more we thank you for sharing your wonderful experience with us and look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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I'll give a great report but will include a couple of items on the negative side as well...(not many) My wife and I spent 7 days at the Occidental Papagayo and loved it. Great rooms, comfortable beds, loved our porch and view. The people were fantastic--friendly, helpful and so
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 1 week ago
Dear Peter We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. We would also like to say how grateful we are to you for your descriptive review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We are glad that out staff contributed so much to your stay, their friendliness and helpfulness being our hotel´s main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Unfortunately the hotel was victim to power cuts during your stay as a result of an internal breakdown in the building that you stayed and had to work on its with another generators, we apologize for that service failure. We would like to tell you that the spa is not a direct hotel service; however we make sure that it complies with the respective operating, hygiene and safety permits for all users and with prices according to other spas in the area. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel for your first visit to Costa Rica. We look forward to welcoming you back again very soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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+1
We had a great time in this hotel, it was our first stop in Costa Rica trip and ending up by the ocean and seeing wild life at your doorstep after a 30 min drive from Liberia airport was impressive. However, overall this is not a five star hotel and service, I feel like I
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 1 week ago
Dear Ikyselova Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We appreciate all of your feedback. We would also like to say how grateful we are to you for your review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience and it is good to know that you enjoyed the Christmas and New Year´s Eve at Occidental Papagayo. It is fantastic that you enjoyed and experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings. On the other hand, we lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their expérience among us, unfortunately, we are not aware of the means by which the guest will arrive at the hotel when not being booked directly with us, since the companies that offer this service do not communicate it to our reception team or another department, we are pleased to know that because of the contact information that you provided us, we were able to coordinate your transportation well directly. Normally the delivery of the rooms are made at 3 p.m according to our policies, unfortunately on this occasion due to the high occasion we could comply with the standard and we apologize for the inconveniences that this could have caused to you and for the comfort of all our guests, we do offer the service of the shuttle service for anyone who wants to avoid the stairs or does not wish to walk. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo Delete Response
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Professional photo exclusively commissioned by TripAdvisorOccidental Papagayo - Adults only
The Premium Suite at the Occidental Papagayo - Adults only
Professional photo exclusively commissioned by TripAdvisorOccidental Papagayo - Adults only
The Deluxe Room at the Occidental Papagayo - Adults only
Photo provided by managementOccidental Papagayo - Adults only
Deluxe Room
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123456118
Yes some had them when we were there but they were just the tubes. Donuts lol They blew them up themselves ones don’t think there is a place to blow them up
0 votes
If your lucky it will be part of your booking ours was with WestJet. And we didn’t know that it was
0 votes
how far from Liberia Airport
20 minutes
1 vote
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12345699
"Don't stay in the hotel rooms, get a bungalo room...the hotel rooms face the pool...very loud."
"Ask for the deluxe bayview... you will be facing the ocean fron your room and it is a fabulous view."
"Upgrade to premium if you want a room with a view"
"Higher floors to avoid the musky smell first floors usually have."
"Ask for room close to pool or main building, the resort is very spread, there is a shuttle however you have to wait 5 min or so for it."
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12345620
PRICE RANGE
US$ 166 - US$ 317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand papagayo hotel gulf of papagayooccidental grand papagayo gulf ofoccidental grand papagayo costa ricagrande papagayo costa ricagrand papagayo liberia
FORMERLY KNOWN AS
Occidental Grand Papagayo by Barceló
LOCATION
Costa RicaProvince of GuanacasteGulf of Papagayo
NUMBER OF ROOMS
163
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