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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
We stayed in this hotel for a week ! Our room smelt musty and everything was wet, the air conditioning leaked down the wall in the bathroom causing everything to get wet. The toilet did not work properly, my husband had to try and fix...More
5 Thank Tracey K
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015
Dear Tracey K ,
First of all sincere apologies for any discomfort caused and rest assure I will review those issues with my team for immediate improvement.
In regards of the breakfast we do our best during peak season to inform our guests about the...More
We stayed here for 6 nights as a couple. It is an old hotel, some 25yrs+ right on the beach. We stayed in a seaview deluxe room on the 5th floor with a balcony. The room was fairly spacious but needs an upgrade. The bathroom...More
4 Thank Steph O
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015
Dear Steph O,
Thank you very much for your feedback greatly appreciated. Yes during peak season we always try our best to inform our guests about better breakfast timing to avoid the crowd time; I sincerely regret and apologise for any discomfort caused.
Thank you...More
My wife and I booked a pool view with balcony. The room was a very good size, but desperately needed either a deep clean or updating. Too many scuff marks on walls and doors, paint stained in the wardrobes and bathroom had rust and in...More
4 Thank ginandtonic329
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015
Dear ginandtonic329,
Thank you so much for your positive feedback, much appreciated as it is very important to us to know where we can improve to assure guests satisfaction.
Hopefully soon with our renovation done we can welcome you back and assure memorable hotel experiences...More
Going Back Nov 12th have been going for several years room very comfy staff helpful and very friendly pool wonderful breakfast very good right on the beach night market just outside the hotel overall a wonderful to visit give it a try Mary GurrMore
1 Thank B1455SRpeter
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015
Dear B1455SRpeter,
Thank you so so much for your really nice feedback and real motivating.
Our team is delighted to hear of your good comments about their performance and it will keep them including me motivated to work harder.
See you soon and have a...More
I was pleasantly surprised about the hotel. For such a reasonable price my room was huge, the pool was lovely and very helpful staff. Great location. Word of warning about the local bus from the airport, 102. It is cheap 4 MR but it took...More
2 Thank V R
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015
Dear stilltravellinggirl,
How nice to read we can make it right and assure our guests such pleasant stay with us. THANK YOU so much for sharing a real great motivation to all the Associates at PARKROYAL Penang.
T H A N K Y O U...More