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PARKROYAL Penang Resort, Malaysia

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Traveller (1667)
Room & Suite (635)
Pool & Beach (364)
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Overview
  • Excellent42%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“cool bananas”(102 reviews)
“lanai suite”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from PARKROYAL Penang Resort, Malaysia
Special Offer: Free Room Upgrade
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Offers from PARKROYAL Penang Resort, Malaysia
Special Offer: Free Room Upgrade
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,708)
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351
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851 - 855 of 2,506 reviews
Reviewed 5 October 2015

We stayed in this hotel for a week ! Our room smelt musty and everything was wet, the air conditioning leaked down the wall in the bathroom causing everything to get wet. The toilet did not work properly, my husband had to try and fix...More

5  Thank Tracey K
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear Tracey K , First of all sincere apologies for any discomfort caused and rest assure I will review those issues with my team for immediate improvement. In regards of the breakfast we do our best during peak season to inform our guests about the...More

Reviewed 5 October 2015

We stayed here for 6 nights as a couple. It is an old hotel, some 25yrs+ right on the beach. We stayed in a seaview deluxe room on the 5th floor with a balcony. The room was fairly spacious but needs an upgrade. The bathroom...More

4  Thank Steph O
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear Steph O, Thank you very much for your feedback greatly appreciated. Yes during peak season we always try our best to inform our guests about better breakfast timing to avoid the crowd time; I sincerely regret and apologise for any discomfort caused. Thank you...More

Reviewed 4 October 2015

My wife and I booked a pool view with balcony. The room was a very good size, but desperately needed either a deep clean or updating. Too many scuff marks on walls and doors, paint stained in the wardrobes and bathroom had rust and in...More

4  Thank ginandtonic329
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear ginandtonic329, Thank you so much for your positive feedback, much appreciated as it is very important to us to know where we can improve to assure guests satisfaction. Hopefully soon with our renovation done we can welcome you back and assure memorable hotel experiences...More

Reviewed 3 October 2015

Going Back Nov 12th have been going for several years room very comfy staff helpful and very friendly pool wonderful breakfast very good right on the beach night market just outside the hotel overall a wonderful to visit give it a try Mary GurrMore

1  Thank B1455SRpeter
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear B1455SRpeter, Thank you so so much for your really nice feedback and real motivating. Our team is delighted to hear of your good comments about their performance and it will keep them including me motivated to work harder. See you soon and have a...More

Reviewed 2 October 2015 via mobile

I was pleasantly surprised about the hotel. For such a reasonable price my room was huge, the pool was lovely and very helpful staff. Great location. Word of warning about the local bus from the airport, 102. It is cheap 4 MR but it took...More

2  Thank V R
Response from FrancoisSigrist, General Manager at PARKROYAL Penang Resort, MalaysiaResponded 12 October 2015

Dear stilltravellinggirl, How nice to read we can make it right and assure our guests such pleasant stay with us. THANK YOU so much for sharing a real great motivation to all the Associates at PARKROYAL Penang. T H A N K Y O U...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 95 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1667)
Room & Suite (635)
Pool & Beach (364)
Dining (162)
Amenities (111)
The Hotel (PRE-RENOVATION) (67)
Family and Play Areas (56)
Business Centre & Event Rooms (1)
Questions & Answers
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BHoody
18 April 2018|
AnswerShow all 3 answers
Response from samminy | Reviewed this property |
We stayed in a Family Room with a King size bed a daybed with a trundle that you can pull out. It was fairly spacious for a family of 4.
1
Vote
BHoody
18 April 2018|
AnswerShow all 6 answers
Response from devikadevesh | Reviewed this property |
Yes, it had a beautiful lounge and besides the drinks, most days there is live music. Welcome to ask any more questions
1
Vote
Michellescotty
31 March 2018|
AnswerShow all 8 answers
Response from ray_done2 | Reviewed this property |
Yes as many as you like,they are on the loungers ready for you in the morning or in the towel hut next to pool
1
Vote
Room Tips
"Always choose a sea facing room, be it a suite, family room or king bedroom."
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"I found I woke a few times a night due to the noise of the air conditioner which is a necessity so not sure..."
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"sea view with balcony are best"
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"Any room is great....."
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