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Holiday Inn Resort Penang

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1,938 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Penang
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Showing 1,748: English reviews
Manila, Philippines
Reviewed 27 April 2014

The view from the Tower Wing was amazing. I really like the room (though a little dated), the bed was comfortable except for the pillows which are too soft, I love the bidet, the cleanliness and the balcony, perfect way to sip a cold drink, eat and relax. In-room service was fast and the food was good. I had the...

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Helpful?
2Thank Robes04
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Robes04, Warmest greetings from Holiday Inn Resort Penang! Thank you for sharing your review on your recent stay with us. We were happy to learn that your stay with us was an amazing one! It is pleasing to read your highlights regarding our Resort, team and the service. I have noted your concern regarding the smell of the room...

Auckland Region, New Zealand
Reviewed 26 April 2014

After having a few days in a hotel up the road, also a 4*, I can honestly say this hotel is not the same standard by a long way. I am currently staying here for 2 nights. The pool area, very small has no shaded cover even over the infant pool. There was a thick line of scum around the...

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Helpful?
2Thank Helen P
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Helen P, Thank you for taking the time to leave us with a review regarding your stay. We are delighted to read that you like the breakfast that was served and service received during check in. However, I apologize for any inconvenience you may have experienced caused by the hotel facilities, room accommodations and some aspects of hotel staff...

Singapore
Reviewed 25 April 2014

Upon reaching the hotel, we were greeted with smiles, and the upgrade to a sea-facing room was great! The front desk lady, Jay, was fantastic. She explained everything for our stay, and when she mistook something, she called to our room to explain it again. That is service! I found the staff at this Holiday Inn Resort more friendly than...

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Helpful?
Thank GKhoo
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear GKhoo, Greetings from Holiday Inn Resort Penang. Thank you for your wonderful feedback. I was pleased to hear that you had an enjoyable stay and found our team helpful and friendly. I will surely convey your kind compliments along to Ms. Jay, our Guest Experience Champion for her contribution to make your stay experience more memorable. It was our...

Cairns
Reviewed 25 April 2014 via mobile

I went to this resort with my husband, and another family with children. It was absolutely excellent for them. For me, u thought it was great. The rooms were really comfy, I had the most amazing view of the ocean from my bedroom windows, and the pool was also below the window. Good service, clean rooms. Highly recommended

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Helpful?
Thank Sarah C
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Sarah C, Warmest greetings from Holiday Inn Resort Penang! Thank you for your precious time to post such a valuable review on Trip Advisor. We were delighted to hear that you enjoyed your stay with us. We greatly appreciate your comments and hope to welcome you back to the resort in the near future. Sincerely, Jean-matthieu Beroujon Executive Assistant...

British Columbia, Canada
Reviewed 24 April 2014

We only went for lunch at the restaurant. The view was nice but the food was far from it. My wife was served an aweful reheated chicken wing. Prices were high for the poor quality. I would recommend going to one of the local street side restaurants down the street for better food and better value.

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Helpful?
2Thank James_598
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear James_598, Thank you for the comments about our Resort which you shared with us on Trip Advisor. Please accept my sincere apologies for the inconvenience you experienced in the restaurant. I have personally spoken with the Executive Chef to review both products supplied and also the cooking methods to ensure that what is served is consistent and tasty. I...

Surabaya, Indonesia
Reviewed 21 April 2014

We're family of four, kids age 5 and 11. I booked this hotel via IHG website, paid with 20.000 points from IHG Rewards (yes, it really works). At first, I worried about room capacity, whether they can accommodate four of us in one room. Fortunately, it's not an issue. At check-in, we're upgraded into sea-view room at Ferringhi Tower wing....

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Helpful?
Thank Ade K
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Ade K, Thank you for your nice feedback in regards to our Resort service through Trip Advisor. Your compliments are highly appreciated and will be shared to encourage the team to continue giving the best service to our valued guests. I appreciate your feedback on the quality of the local breakfast menu and will follow up accordingly with our...

Reviewed 20 April 2014

The hotel is well located with good access to the beach. The staff are nice and friendly. The room was clean but the hotel needs to be upgraded. Breakfast is ok but with lots of swarming flies to share with you.

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Helpful?
2Thank Kathrina T
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Kathrina T, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to post your review on Trip Advisor, we greatly appreciate your compliments about our friendly staff. The resort is currently in the process of finalizing design and refurbishment plans for many of the public area spaces. The first stage of these upgrades will begin in...

Singapore, Singapore
Reviewed 19 April 2014

The rooms were clean and spacious, the staff were friendly. There were kids at the hotel who looked like they were enjoying themselves with the facilities like the pool, ping-pong table and so on. There are night markets nearby, where you can get quirky stuff and other souvenirs. The only hiccup we had, was getting locked out of our rooms...

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Helpful?
1Thank hellomrpostman
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear hellomrpostman, Greetings from Holiday Inn Resort Penang Thank you very much for sharing your feedback on your recent stay with us. We are pleased to hear that you and your family had a pleasant stay with us and we greatly appreciate your compliments about our friendly team. I was most concerned to read about your comment in regards to...

woodbridge
Reviewed 19 April 2014 via mobile

This is the email I sent to the Hotel general manager on the 14th April. I have sent it again on the 16th and still no response. *not on the email is the fact the pool is tiny, there are very few sun loungers. And outsiders just drop in to use the pool. This place is a joke. Dear Simon...

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Helpful?
3Thank cheekyboy18
Matt_Beroujon, General Manager at Holiday Inn Resort Penang, responded to this review

Dear Charlie, Thank you for taking the time to provide the review of your recent experience at Holiday Inn Resort Penang through Trip Advisor. Please accept my sincere apologies for the inconvenience in which you experienced during your stay. Unfortunately I have not received the emails in which you sent on 14 and 16 April, and therefore on receipt of...

Manchester, United Kingdom
Reviewed 19 April 2014

Overall I was very impressed with this hotel. I used my IHG reward points to stay and upon check-in I was thanked for my loyalty to the brand and upgraded to a huge sea view room. Really nice to get this recognition and upgrade. Needless to say I loved my room. Typical Holiday Inn standard for cleanliness and quality of...

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Helpful?
1Thank aniceglassofred
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear aniceglassofred, Many thanks for your valuable feedback that you have posted on Trip Advisor. I am pleased that we were able to provide you with a memorable experience. We greatly appreciate your tremendous compliments about our room, service and our friendly team. I have noted your concerns about the breakfast experience. I have personally followed up with our Director...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 3,588 - ₹ 9,007 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
44 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower has great views, more modern”
 of 5 bubbles fhjensen, 8 Dec 2016 | Read review
“Beach view is closer to pool , beach and resturant”
 of 5 bubbles 888PeterL, 7 Dec 2016 | Read review
“The seaview rooms with a balcony in the Ferringhi Tower on a high floor are fabulous”
 of 5 bubbles COK64, 5 Dec 2016 | Read review
“Beach facing rooms are the best”
 of 5 bubbles IanMcP, 3 Dec 2016 | Read review
“Ask aout dehumidifiers.”
 of 5 bubbles Americanwomanineurop, 26 Nov 2016 | Read review
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