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Shangri-La's Rasa Sayang Resort & Spa

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2,944 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,649: English reviews
Kuala Lumpur, Malaysia
Reviewed 5 March 2015

I was told that this hotel had went through major refurbishment in recent years, and the result is not bad at all. The hotel's big plus lies on its excellent staff services and its carefully designed nature landscape. Who would've missed its gigantic old rainforest trees stand strongly in its tropical garden? My room is located at the ground floor,...

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Helpful?
Thank LanSulaimann
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear LanSulaiman: Thank you for staying with us and for sharing your stay experience on TripAdvisor. We are disappointed to know that your pleasant stay was marred by the unexpected visitor in the bathroom. Please do not hesistate to ask for assistance should you need help from our colleagues in the near future. Thank you again for rating us 5...

Wolverhampton, United Kingdom
Reviewed 4 March 2015

Its very simple to review this hotel. I can't think of a single negative thing to say. The staff are fantastic. The hotel grounds, pool, poolside bar and guest rooms are just idyllic. Although the sea is not suitable for swimming (jellyfish), the beach which is adjacent has lovely sand. One of the highlights was to watch the setting sun...

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Helpful?
Thank DonandBon
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Don and Bon: We would like to thank you for your nice comments. We are pleased to read that you had a wonderful stay with us and that you would come back. The existence of jellyfish in the sea is of concerned to all of us. We have addressed this matter with the local government and they are aware...

Scotland
Reviewed 4 March 2015

This was my second visit to the Rasa Sayang my last being some 28 years ago. Having read many reviews, we opted for the Rasa Wing. We noted quite a lot of the guests were elderly and British or Australian. We were disappointed with the rather dated room, although it had excellent storage space and was reasonably well appointed. I...

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Helpful?
Thank Reports
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Reports: Thank you for taking your time to share you feedback. We are always pleased to welcome returnee guests. We have taken note of your observations with regards to the change of toiletries brand in our resort. This is a property-wide decision but we will certainly take into account your comment for our future plans. With regards to our...

Hong Kong, China
Reviewed 4 March 2015

Service was impeccable, kind and non invasive. Stayed over the Christmas holidays, despite the continual downpour, the relaxing atmosphere and friendly staff in the Rasa Wing made up for the grey weather.

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Helpful?
Thank ultrajettsetter
UK
Reviewed 2 March 2015

We have just got back from a 6 night stay in the Rasa Wing. Well worth the extra to stay here. We arrived early in the morning and were checked in quickly and our room was ready (I had emailed ahead to say we were arriving early) Our room was lovely and a great touch that the mini bar is...

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Helpful?
Thank Twizbe
Singapore
Reviewed 2 March 2015

It was our first trip to Penang, and we really didn't know what to expect. We booking The Shangri-La, Rasa Sayanf Resort & Spa and it absolutely exceeded our expecations. The service was absolutely amazing, staff were very warm and friendly and lovely to talk to. The pool area is beautiful, with the ocean as a back drop. It was...

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Helpful?
Thank singvegas
Hong Kong, China
Reviewed 2 March 2015

There is not better hotel in Penang, the staff were lovely, the room was very comfortable and had an amazing view, and the food was top notch. The seafood buffet for CNY on the beach on our last night was particularly memorable. We visited other hotels during walks along the beach, and nothing comes close to this place. The setting...

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2Thank Andrew S
Sydney, Australia
Reviewed 26 February 2015

Stayed recently in the Garden wing of the Rasa Sayang. All of the staff were very friendly and went out of their way to help you. The rooms were spacious and beautifully decorated and had a good sized bathroom. On the balcony there was a very useful little foldaway line on which you could hang your swimming costume to dry....

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Helpful?
3Thank Anne_P562
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Anne_P562 Thank you for your review of our resort. We are pleased that you highlighted all the little details and special touches of our new Garden Wing rooms. We are working closely with the local authorities to address the current jellyfish issue so that we can have a more sustainable future. We appreciate your lovely review and we look...

London, United Kingdom
Reviewed 25 February 2015

We booked this hotel rather last minute as a treat to ourselves for the new year. We stayed in the adults only wing which was peaceful. It did however take them an eternity to check us in. Although they knew our arrival time and date we still had to wait nearly an hour for our room. We had missed lunch...

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Helpful?
Thank Antandsai
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Antandsai: Thank you for your wonderful review of our resort. We certainly enjoyed reading your review. We are disappointed to know that your check in experience did not go as smoothly as we had hoped it would have. We would like to reassure you that we did not intend to cause you any inconvenience in missing out on lunch...

Hong Kong, China
Reviewed 25 February 2015

Much bigger hotel and busier resort than I would normally choose but being at the end of the beach makes this the best hotel in the area. it was Chinese New Year holiday so the beach was packed with families enjoying themselves - paragliding, jet ski's, banana boats etc - but Shangri-La is in it's own lush tropical garden with...

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Helpful?
Thank Sadie V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 8,799 - ₹ 24,433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Travelocity, Odigeo, Priceline, Hotels.com and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
52 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rasa Wing rooms”
 of 5 bubbles 106beverleyc, 9 Dec 2016 | Read review
“The Rasa Wing rooms are excellent”
 of 5 bubbles davidbM3347YQ, 8 Dec 2016 | Read review
“Foreigners get more attention here”
 of 5 bubbles JennyC799, 7 Dec 2016 | Read review
“The Rasa Wing and its rooms are simply the very best!”
  • The amazingly beautiful view from our room on the Rasa Wing
 of 5 bubbles Ronny_Tan, 1 Dec 2016 | Read review
“We stayed in the Rassa wing and the rooms were large clean and very quite.”
 of 5 bubbles 894tonyb, 27 Nov 2016 | Read review
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