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Shangri-La's Rasa Sayang Resort & Spa

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3,163 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,849: English reviews
Reviewed 6 August 2015 via mobile

We stayed in the garden wing. Room was quite spacious, large bathroom and great views from the balcony on 8th floor. Bed was very comfortable. If you wish to have a more private stay, I would suggest the Rasa wing where children are not allowed in the Rasa wing pool. Easy access to the beach if you wish to enjoy...

2Thank Sharon C
Melbourne, Australia
Reviewed 6 August 2015

We recently stayed for just under a week in de luxe room overlooking the sea. The room was more than adequate, large bathroom, excellent bedding, however sheets and pillowcases were not changed for entire stay. We waited over 40 minutes to get to check in, which was not hotel staff's fault as all staff busy with groups wanting to change...

2Thank Jan O
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Jan O: Thank you for your candid review of your recent stay with us. We have noted your comments with regards t our linen policy. We have a environmental policy with regards to linen change wherreby placing the cardboard leaf on the bed will signify that you wish to have your linens changed. By not placing the leaf on...

Hertford, United Kingdom
Reviewed 5 August 2015

We stayed at the Shangri-La's Rasa Wing from the 18th July-1st August. I really do not know where to start to portray how wonderful it was. If you stay in the Rasa Wing of the hotel you have access to the adult only pool, which if you want peace and quiet is amazing in itself but also the staff are...

1Thank MandyMac2013
Perth, Australia
Reviewed 4 August 2015

This is a beautiful hotel where every member of the staff greets you and the facilities are excellent.I have never seen a more extensive breakfast spread anywhere else,the choice encompassed Western,Indian,Chinese,Middle Eastern and local foods,amazing selection! The pool and gardens are gorgeous,right on the beach where you can indulge in water sports if that's your thing(for extra cost).There is also...

Thank Jo A
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Jo A: Thank you for your lovely review of our resort. We are pleased that you were able to spend a relaxing holiday at our resort. We have taken note of your comments with regards to our pool menu. It is duly noted for our next menu change by our chefs. Thank you so much for your kind words...

Singapore, Singapore
Reviewed 2 August 2015 via mobile

Shangri La Rasa Sayang towers high over its competitors not so much for the luxury, but for the excellent staff n top notch service. Right from the door man to front desk staff to Cleaners to Chefs to Service staff at the restaurant,spa staff as well as managers, each one of them made us feel at home n dazzled us...

Thank insearchofserenity
Reviewed 1 August 2015 via mobile

We stayed at the Rasa Wing where you get access to an adult only pool, complementary afternoon tea and cocktails in the Rasa Wing lounge. The breakfast dining option at the grill restaurant for Rasa Wing guests is wonderful. The deluxe suite room is a dream! I love the bathroom, the balcony with its lounge beds, a big private bath...

3Thank Sally A
penang, malaysia
Reviewed 29 July 2015 via mobile

My friends and I visited this beautiful property many times...lush tropical garden, great swimming pools and friendly staffs. Stayed at deluxe room rasa wing. the room was beautiful with a private garden. Great breakfast at feringi grill. Beautiful setting and the food was exquisite. The staffs went all the way to make sure you are looked after perfectly. Thank you...

Thank fazsmr
Plymouth, United Kingdom
Reviewed 28 July 2015

This hotel has ruined every other hotel on the planet for us. If we judge all future hotels by the Rasa Sayang we will be eternally disappointed. We have not stayed anywhere that can possible compare. Our room was bigger than our house. The bed was massive. The bathroom was incredible. We don't have two toilets at home but we...

3Thank sklitch
Sydney, Australia
Reviewed 28 July 2015

An amazing resort and everything was spectacular. They even got me chocolates and a birthday cake!! The gym/breakfast and pools are awesome. All the staff are very helpful and kind especially Chan in the Rasa Wing Lounge! Thank you!

Review collected in partnership with shangri-la.com
1Thank kevg91
Reviewed 26 July 2015 via mobile

The hotel great, very spacious rooms. Hot stone massage the best I've every had. Afternoon tea and canapés a great touch, breakfast excellent, we ate out every night, but you could eat in and all looked very good. We would come back to the hotel.

1Thank Katie B

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 10,669 - ₹ 20,029 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
65 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a Rasa Wing Premier room on the top floor (2510). A gorgeous view over the resort and out to sea (through the trees).”
 of 5 bubbles ckcm, 26 Mar 2017 | Read review
“If you don't like to share the pool with kids, or don't want to queue for your breakfast, the Rasa wing is definitely worth the extra”
  • View over (part of) hotel gardens from the breakfast restaurant in the Rasa wing
  • Gardens
  • Room garden / terrace
  • View from Rasa wing breakfast room
 of 5 bubbles rolandk755, 25 Mar 2017 | Read review
“The Rasa wing rooms are a delight the Premier rooms with a large balcony with bath are wonderful with views over the gardens and she?”
 of 5 bubbles dlee382, 24 Mar 2017 | Read review
“all rooms are accessible, as the lifts are very reliable. We were in Block 1 and this had views of the pool and the sea.”
 of 5 bubbles 676jacquelinet, 20 Mar 2017 | Read review
“Stay in the Rasa Wing”
  • Our room with its massive bad
  • Our private garden
  • Our room
 of 5 bubbles Eyes08, 17 Mar 2017 | Read review
5 of 5