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Shangri-La's Rasa Sayang Resort & Spa

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3,025 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,723: English reviews
South Australia, Australia
Reviewed 29 May 2015

We were looking for rest and relaxation in clean comfortable surroundings . We certainly got that . Staff were exceptionally friendly , always looking to assist in any way .The Garden wing refurbishments have produced a great result .The room was spacious and very clean and comfortable . We left after ten days , wanting for more , the sense...

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5Thank honestopinions255093
Kuala Lumpur, Malaysia
Reviewed 28 May 2015

Good choice for a family gathering. In March we had a family gathering at the hotel. My eldest son and wife flew in from Singapore and my second son and wife flew in from New York. My husband and I drove from KL. We had a good time. The rooms were clean, service very friendly. The ladies spent time at...

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Thank 60travelfun113
Singapore, Singapore
Reviewed 27 May 2015

The rather typical very spacious 80s design hotel at the side of the city. Very relaxing stay and easy to grab a taxi out for work meetings. Breakfast spread is also good, you will enjoy the pool and surroundings in a very green hotel. lotsa flora around.

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1Thank raine795
Rainham, Kent, United Kingdom
Reviewed 27 May 2015

We stayed at this hotel in March 2015, and occupied a room in the Rasa wing overlooking the car park and apart from the view was excellent. The breakfast at the spice garden was amazing and they could not have provided any more ( except real bacon). We didn't eat in the restaurant in the evening but opted to use...

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2Thank Malcolm S
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Malcolm S: Thank you for staying with us and for taking time to review your recent stay at our resort. We are pleased that you had a pleasant staying experience. We appreciate your reference on the jellyfish in the sea, the hotel is working with the local authorities and the Department of Environment to address the issue.We hope that...

Waurn Ponds, Australia
Reviewed 27 May 2015

Arrived late night, check-in easy and quick. Fantastic staff all round. Stayed in Rasa wing well worth the extra cost. Grounds were well maintained and great to have pool without children. Stayed in a Premier room on 5th floor, room was big with possibly the best bathroom, would have been nice to have a softer bed, hotel did supply an...

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2Thank AF547
Klang
Reviewed 27 May 2015

I enjoyed every moment of my holiday in Shangri-La Rasa Sayang Resort & Spa from the moment I arrived. The bellman was friendly and helpful. The rooms was big with a balcony facing the swimming pool. It has a beautiful view that gives tranquility. The breakfast restaurant is clean with pleasant atmosphere. The breakfast buffet was the best buffet breakfast...

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2Thank Zainuddin A
Essex
Reviewed 26 May 2015 via mobile

We have just arrived home from a lovely week at this hotel - wish we could have stayed longer, we couldn't fault it in any way! The staff in all areas were friendly and helpful at all times. We upgraded to the Rasa wing once we arrived and glad we did. It was nice to be able to get a...

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3Thank JanG08
Basingstoke, United Kingdom
Reviewed 26 May 2015

The Rasa was only 30% occupancy so had the pleasure of strolling to any sunbed we wanted at whatever time of day we wanted. That in itself was pure heaven. Once the staff got to know what bed you liked, they made sure it was towelled up ready for your arrival - not 1, not 2 but 3 towels -...

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8Thank MarkDReviewer
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear MarkDReviewer: Thank you for choosing to stay at Rasa Sayang Resort and Spa and for writing this lovely review. The issue on the jellyfish has been addressed with the local authorities and the Department of Environment for some time now. The type of jellyfish that is present in our water are non poisonous (not deadly) type. We will share...

Hong Kong, China
Reviewed 25 May 2015 via mobile

It has been for around 15 years since our last visit to Penang and we had stayed at the Garden Wing of Rasa Sayang then. We had some wonderful memories of our holiday then and this time we did not hesitate to stay at Rasa Sayang again. This time we stayed at the Rasa Wing and on check-in we were...

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Thank mosto
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear mosto: Thank you so much for sharing your recent stay experience with us. We are pleased that you had a wonderful stay with us. Our yoga classes are chargeable as we appoint an external yoga instructor for our yoga classes. Labour Day weekend (1 May) is always busy so we are busy during breakfast time. We are pleased that...

Singapore, Singapore
Reviewed 25 May 2015

This was a very last minute booking to Penang. We usually plan months ahead but for this we book only 3 days before the trip as we just decided to go away for the weekend to relax & chill. Shangri-La was the obvious choice. We book the Rasa Wing and with the list of Rasa Wing benefits that comes with...

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2Thank Michelle L
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Michelle L: Thank you very much for sharing your comments on Tripadvisor. Comments like yours make many couples opt for Rasa Sayang Resort & Spa as a holiday destination. We are pleased to read that you had a wonderful stay with us. Your suggestions for our rooms have been duly noted for our future plans. We really hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 9,489 - ₹ 22,322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Agoda, Hotels.com, Asiatravel.com Holdings, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, get the Rasa Wing - worth it for having less people around and fewer children.”
 of 5 bubbles Samwllee, 16 Jan 2017 | Read review
“Superior Rooms are advertised as mountain view rooms. They face the car park and Jalan Batu Ferringi.”
  • Premier Deluxe Twin Room
 of 5 bubbles Colway, 14 Jan 2017 | Read review
“Rooms in the Rasa Wing are bigger with more privileges, although you'll be very comfortable in the Garden Wing rooms.”
 of 5 bubbles MWLing, 11 Jan 2017 | Read review
“Rasa Wing Premier rooms are well worth the extra cost”
 of 5 bubbles 747CarolB, 10 Jan 2017 | Read review
“Get a room in the Rasa Wing”
 of 5 bubbles EYeo, 9 Jan 2017 | Read review
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