We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La's Rasa Sayang Resort & Spa

Save
Share
Traveller (3150)
Room & Suite (808)
Storyboard
Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden wing”(669 reviews)
“spice market”(318 reviews)
“ferringhi grill”(208 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Stay, Dine and Spa
Hotel deals
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Stay, Dine and Spa
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 201.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Batu Ferringhi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fe86638a0a364e6792d7201461e48473", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302166,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79790311],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":201,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fe86638a0a364e6792d7201461e48473","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":254,"lowestMetaPrice":201,"additionalPartner":false,"highestMetaPriceDisplay":254,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":254,"lowestMetaPrice":201,"highestMetaPriceDisplay":254,"hotelName":"Shangri-La's Rasa Sayang Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlODY2MzhhMGEzNjRlNjc5MmQ3MjAxNDYxZTQ4NDczIiwiQUlLIjoiZTQyYWIwMjZjNjJiNDE4Nzg0MzM4MDQ2NTUxNTExZDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/08/2018", "checkOut": "28/08/2018", "lowestPrice": "US$ 201", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79790311":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,818)
Filter reviews
3,421 results
Traveller rating
2,388
682
221
77
53
Traveller type
Time of year
LanguageEnglish
More languages
2,388
682
221
77
53
Show reviews that mention
All reviewsgarden wingspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaadult only poola la carte breakfastold treesfruit kebabsdress codespice cakepremier roomcomplimentary soft drinks
FilterEnglish
Updating list...
1 - 5 of 3,421 reviews
Reviewed yesterday via mobile

I assume the staff are horrendously underpaid because they so often don't care enough to do their job and we were often left waiting to be served at afternoon tea and sometimes at breakfast. They also do not understand 'nut allergy' and I was given...More

2  Thank Jess P
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded yesterday

Dear Jess P, Thank you for highlighting your stay experience. We are sorry to hear about the issues you had encountered and rest assured that your comments have been highlighted to the respective departments for corrective actions. It is indeed not acceptable that the blinds...More

Hotel's Favourite
Reviewed 9 July 2018

What a pleasure to be treated so well by your fantastic careing staff and how generous you are to give us the luxury of high tea and cocktails for free at special hours of the day. This beautiful resort is set in the most magnificent...More

3  Thank SteveDyna
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 5 days ago

Dear SteveDyna, We are happy that you had enjoyed your holiday and indeed, it has bee our pleasure to welcome you. We can't wait to welcome you back for another delightful Shangri-La experience. Best regards, Suleiman TAR Director of Communications

Reviewed 2 days ago

A nicely designed hotel with beautiful gardens and pool. The staff throughout were all attentive and friendly but special mentions to the pool staff, Pinang bar staff and Jitu for cleaning our room and also the staff who helped us to find recover our suitcases...More

2  Thank Simon H
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded yesterday

Dear Simon H, It has been our pleasure to welcome you to our resort. We are happy to hear that you had enjoyed your stay at Rasa Sayang. We areglad to hear that your suitcase issue has been resolved efficiently. We look forward to welcoming...More

Reviewed 1 week ago

Go for the Rasa suite for ambience and peace..vs the Garden suite with families and young children! The rooms are nice but could do with a little spruce up ....like replacing with some new furniture. Service is commendable ..and staff are friendly and helpful. The...More

1  Thank wildeastern
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 5 days ago

Dear wildeatern, It has been our pleasure to have you with us. Looking forward to delighting you on your next trip to Penang. Best regards, Suleiman TAR Director of Communications

Reviewed 1 week ago via mobile

Had a week here. Booked 2 rooms - not next to each other, but not a problem. Great sized rooms, lovely and quiet. Loved the breakfast, but adored the afternoon tea (which was varied everyday) and the happy hour drinks (though you need to get...More

3  Thank Matt_Woodford
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 5 days ago

Dear Matt_Woodford, Thank you for sharing your review. We hope to welcome you back soon! Best regards, Suleiman TAR Director of Communications

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 166 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 166 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (3150)
Room & Suite (808)
Pool & Beach (504)
Dining (274)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
MelFolsom
21 June 2018|
AnswerShow all 3 answers
Response from U C | Reviewed this property |
Not recommended as apparently there are jellyfish. But many people do sea sports there which do not involve getting body immersed in water for prolong time.
2
Votes
Chloee R
28 May 2018|
AnswerShow all 7 answers
Response from May O | Reviewed this property |
AUD5-10 would buy you a delicious dinner at the Hawkers centre. A fried noodle and a drink perhaps? Cheaper for lunch. If you want to dine and wine then it will be more expensive. We were in Malaysia for 2 weeks and only... More
1
Vote
thedragon67
18 May 2018|
AnswerShow all 3 answers
Response from fiona s | Reviewed this property |
We had an excellent rickshaw ride around George Town. An excellent way to see the sights and learn all the history etc.
2
Votes
Room Tips
"Beach facing rooms"
Read review
"You get what you pay for. Definitely the best rooms are ocean view."
Read review
"Choose Rasa wing. They are the best - quiet, private and pampared"
Read review
"Rasa Wing is primarily for adults. Garden Wing is for families"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing