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Golden Sands Resort by Shangri-La

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Golden Sands Resort by Shangri-La
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2,694 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Sands Resort by Shangri-La
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Showing 2,513: English reviews
Kolkata, India
Reviewed 1 June 2015

I was staying at a sea view room on the fifth floor and the view from my balcony was superb - the sky was dotted with tourists on parachutes doing parasailing! Though the weather was hot, the many pools were a respite. The beach access was easy as well! Worth mentioning the sea food buffet at the Shangri La -...

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1Thank Swas2015
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Swas2015 Thank you so much for your lovely review of our resort. We truly enjoyed reading your review. We would love to welcome you back to Golden Sands Resort again someday soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Rooms Golden Sands Resort

Kuala Lumpur, Malaysia
Reviewed 1 June 2015

The Golden Sands is a fine hotel but really directed for Family stays. There is NO Golden Circle Club but they dont state that anywhere. The rooms are fine and internet works well. There are two restaurants one serves buffet and one al la carte.

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1Thank Pudge M
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Pudge888: Thank you for your review. We do have Golden Circle at Golden Sands Resort. Please e-mail us at communications.rsr@shangri-la.com so that we can further assist. Warmest regards, Suleiman Tunku Abdul Rahman Director of Rooms Golden Sands Resort

Greater Manchester, United Kingdom
Reviewed 1 June 2015

A well positioned hotel with very nice gardens and pools. The beach is nice but the sea itself not very inviting. There is a free shuttle service into George Town three times a day. The barbecue evening is well worth it.

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1Thank Lotta_and_family
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Lotta_and_family Thank you for taking time to review our resort. We are pleased that you found our resort to your satisfaction. We are pleased that you highlighted our daily complimentary shuttle service and evening barbecue. We are working together with the local authorities and Department of Environment in order to ensure that the eco system of the local waters...

Perth, Australia
Reviewed 30 May 2015

Stayed at the Golden Sands Resort in Batu Ferringhi from the 10th May to the 27th 2015 with my husband. My cousin and her husband also joined us. We had two Seaview rooms next to each other on the 7th floor. The rooms although a bit dated, were kept extremely clean by friendly staff who serviced the room each morning...

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2Thank sonjanolan
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear sonjanolan: Thank you for taking the time to review our resort on TripAdvisor. We are pleased that we were able to solve your suitcase issue. We will certainly convey your kind comments to our colleague, Benjamin. We will also thank Ummah of Housekeeping on your behalf. Your recommendation of our resort is truly appreciated. We look forward to being...

Wausau, Wisconsin
Reviewed 30 May 2015

We stayed here for our anniversary. We slept so well, I thought I was at "home" when I awoke! The view is beautiful. Slept with the patio door open. The sounds of the water on the beach, and the moonlit sky were priceless.

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2Thank Sharon M
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear sharon M: Thank you for taking time to write this lovely TripAdvisor review. We are pleased that you spent time at Golden Sands Resort recently and found your vacation totally relaxing. We hope to have the pleasure of welcoming you back again very soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

London
Reviewed 29 May 2015

We spent 4 nights here in April-May in a standard room. The hotel is huge and grand and staff are very polite and eager to help. I cannot fault that. I specially requested a room that was far away from the Mosque as I wanted to get some sleep as we had our toddler with us. The rooms are well...

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1Thank Giordanokaye
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Giordanokaye: Thank you for choosing to stay at our resort. We are pleased that your found your room and the resort to your liking. We have taken note of your comments with regards to the bathroom for our future plans. We are pleased that we were able to move you to a better quality room. We have a daily...

malaysia
Reviewed 29 May 2015 via mobile

Room size is big,clean and the design is good as well. Free wifi provided and the speed is perfect. Buffet breakfast is good and variety. However,it is a bit far from the city centre. Have to travelling far if want to go to city.

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Thank syuefang
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear syuefang: Thank you for your lovely review of our resort. We are pleased to have had you as our guest. Your kind comments regarding our WiFi and breakfast are truly appreciated. We have a complimentary daily shuttle to Hotel Jen Penang in George Town which is 20 minutes away. We hope you will have the opportunity to try it...

Brisbane, Australia
Reviewed 28 May 2015

Really enjoyed our stay at the Golden Sands. The breakfast was plentiful and delicious - they cooked hash browns for my son every morning, and the room was nice. We only had the basic superior hill room - we were on the 7th floor and heard no prayers whatsoever so didn't have any interrupted sleep - we had no balcony...

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Thank Marriedtheenglish_80
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Marriedtheenglish_80: Thank you for your lovely review. We have taken note of your lovely comments regarding our resort services and facilities including special mention of Sri. We have also noted your suggestions for better prices at Sigi's Bar and Grill which our food and beverage team will take into consideration for our future plans. We all look forward to...

Hove, United Kingdom
Reviewed 27 May 2015

We stayed at the hotel for 8 days and had a top floor room. The rooms a very well appointed and the hotel facilities are great. We ate most evening in the hotel restaurant, great food and reasonably priced. The pool is really clean. Looking forward to visiting again very soon.

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1Thank travel5770
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear travel5770: Thank you for staying at our resort recently and for writing a great review on TripAdvisor. We are pleased that you found everything to your satisfaction. We too hope to see you again very soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

Perth, Australia
Reviewed 27 May 2015

Nice hotel with good rooms and nice pool area. Easy access to the beach for massage and water sports. Lovely food service around the pool area with very good service. The staff were all very helpful and friendly

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Thank julia t
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear julia t: Thank you for choosing to stay at our lovely Golden Sands Resort. It was a pleasure reading your review. We hope to see you again soon at our resort. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Golden Sands Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 6,336 - ₹ 15,300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Sands Resort by Shangri-La staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Selamat Pagi and Terimekasi is a pleasure to say to the staff and let them know that they are thanked for their efforts,have a great stay.”
 of 5 bubbles lindsell, 8 Dec 2016 | Read review
“sea facing rooms are better.. do not go for the other side”
 of 5 bubbles 692sanjanas, 8 Dec 2016 | Read review
“Higher floor and close to lift”
 of 5 bubbles bryantlaw, 7 Dec 2016 | Read review
“Always get a high level sea facing room.”
 of 5 bubbles 925ianh, 2 Dec 2016 | Read review
“It is a must to have either a sea facing, or seaview room as the view over the beautiful gardens and pools and out to see is great.”
 of 5 bubbles 382kenw, 23 Nov 2016 | Read review
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