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Golden Sands Resort by Shangri-La

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Golden Sands Resort by Shangri-La
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2,913 Reviews from our TripAdvisor Community

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Showing 2,711: English reviews
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Hong Kong, China
Reviewed today NEWvia mobile

Penang has always one of our favourite short get away destination as it has so much to offer; good food, heritage.. this time we chose to stay near the batu ferringgi. The hotel room is spacious and very well layout. Our room has a beautiful view overlooking the sea, it is memorising in the morning when you looked out onto...

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Helpful?
Thank Principessaciu
Cheshire, United Kingdom
Reviewed yesterday NEW

This was our 3rd. trip to this hotel and although the rooms are a bit dated they were always very clean. Also this trip was for both of us to celebrate special birthdays !! The birthdays were marked by the staff bringing us cakes and decorating our rooms. As always with this hotel the staff are wonderful always smiling and...

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Thank Keith N
Reviewed yesterday NEWvia mobile

Stayed in this hotel Check in was fast and smooth However upon staying in the room i realised there was an issue with the aircond.. the technicians arrived fast upon receiving our complaints but the issue reoccurred again.. throughout the night it was hot and warm.. they fixed the issue the following morning but it became warm again in the...

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Helpful?
Thank kuneswarys2016
Newton Abbot, United Kingdom
Reviewed 2 days ago NEWvia mobile

The good: Hotel cleanliness very good Staff friendly and helpful Reasonably spacious rooms with comfortable beds. Quiet too where we were located. Outdoor areas Good for families Enough loungers for all Direct access onto beach Breakfasts reasonably good with wide choice to suit most palates We never took dinners at the hotel so cannot comment on them Not so good:...

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Helpful?
Thank Devon_food_lovers
Amersham, United Kingdom
Reviewed 2 days ago NEW

Have been going to this Hotel for over 10 years and although everything is not perfect the staff, food, grounds, pool are all excellent and the rooms comfortable. If you book direct with the hotel they have special rates for 14 or more nights and very special rates if you stay 30 or more nights. This brings the overall price...

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Helpful?
Thank trevor b
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear trevor b, Thank you for your sharing your feedback. It has been amazing to have you with us during your long vacation in Penang! Looking forward to welcoming you back soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 2 days ago NEWvia mobile

Tq golden sand cheer up our day... 5 star staff..room dining.. pool...adventure zone and servce lounge... will be back for sure..... Spend money to upgrade executive seaview..it s worth it believe me... The staff very awesome n will help you anythng u need... million thanks to hotel manager mr. noel d'couto.. mr naso from advntre zone and lovely rcptionist fonoremayu.......

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Helpful?
Thank shikin87
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear shikin87, We are glad to hear that you had a great holiday at Golden Sands Resort. We hope to welcome you back again for another wonderful stay experience soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

Melbourne, Australia
Reviewed 3 days ago NEW

We booked this resort to just relax by the pool and unwind after arriving from our first destination of our 2 week holiday which was Singapore. We ate all out meals in the resort, and were very happy with the quality of the food. Staff are very friendly, the only thing we didn't like was the musky strong smell that...

Review collected in partnership with shangri-la.com
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Helpful?
Thank 926joy
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear 926joy, Thank you for your feedback. We are happy to hear that you had an overall pleasant stay experience at our resort. Looking forward to welcoming you back soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

Kuching, Malaysia
Reviewed 3 days ago NEWvia mobile

😍👍Really a family resort. Our family enjoy very much and have fun at this resort. Our kids eat free for breakfast. We stay at the unit facing sea got one king bed n one single bed. We got free 2 large pizza very delicious. Our kids enjoy playing at splash pool, swimming pool, playing snooker, playing ping pong, playing chess,...

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Helpful?
Thank Choon loong L
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Choon loong L, Thank you for sharing your vacation experience with us. We are happy to hear that you had a wonderful and memorable stay with your family at our resort. We hope to welcome you back again very soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

Portchester, United Kingdom
Reviewed 3 days ago NEW

We have just spent 14 of the most wonderful and relaxing nights at this resort. the room was so big and well furnished and the bed was so comfortable. Also all of the hotel amenities were top class. I have a problem that I walk with a stick which means that sometimes my wife has problems with luggage etc. No...

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Helpful?
Thank marionanddave
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear marionanddave, It has been our great pleasure to have you with us during your vacation. Thank you for selecting Golden Sands Resort as your home away from home. Looking forward to seeing you back to our resort soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

Singapore, Singapore
Reviewed 3 days ago NEW

This was our first time in Penang. We are a family of 4 with two children of age 4 and 6. When we first arrived at Golden Sands Resort, we were warmly welcomed by the reception staff and were given welcome drinks even though we didn't expect it at all. They even led us to the cool lounge as I...

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Helpful?
Thank Paulineisabutterfly
SL_Penang, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Paulineisabutterfly, Thank you for sharing your wonderful stay experience. We are so pleased to hear that your family had enjoyed the surprises and had an overall fun holiday with us. Looking forward to welcoming you back for more fun experiences at Golden Sands Resort! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 6,482 - ₹ 12,898 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Agoda, Ctrip TA, Hotels.com and Jetsetter so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“would recommend always asking for a room with seaview although a bit more expensive well worth the extra”
 of 5 bubbles 802keithn, 24 Mar 2017 | Read review
“Pick an even number for a sea view”
 of 5 bubbles trevorb693, 23 Mar 2017 | Read review
“Higher floors facing the sea and some floors are smoking, best to check when bookin”
 of 5 bubbles marionanddave, 22 Mar 2017 | Read review
“We stayed at high floor (7th floor), facing city view. Good enough for us!”
 of 5 bubbles Paulineisabutterfly, 22 Mar 2017 | Read review
“Both view (Hill View or Sea View) are good.”
 of 5 bubbles WSCheam, 20 Mar 2017 | Read review
5 of 5