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Golden Sands Resort by Shangri-La

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Traveller (2284)
Room & Suite (598)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“adventure zone”(340 reviews)
“golden sands”(797 reviews)
“garden cafe”(103 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,411)
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3,168 results
Traveller rating
1,253
1,154
460
177
124
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1,253
1,154
460
177
124
Show reviews that mention
All reviewsadventure zonegolden sandsgarden cafenight marketgolden circle membersea facing roomkids clubpool areaindoor playgroundfamily resortlife guardsrasa sayangwater sportsgeorge townhillview roomlong beachcall to prayer
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1 - 5 of 3,168 reviews
Reviewed yesterday via mobile

We stayed here for 9 nights and were pleasantly pleased with our stay. It is mainly a family resort (lots for Kids to do), but we as two adults also enjoyed and did not feel put out. My advice is to get to know the...More

Thank Tiffany I
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded yesterday

Dear Tiffany I, Thank you for sharing your feedback on Trip Advisor. It was a pleasure to have you here and we are glad that you had a great time at Golden Sands Resort Penang and satisfied with the services. It brings joy reading how...More

Hotel's Favourite
Reviewed 7 August 2017

This is a wonderful place for those with kids. It's basically a kid's paradise and also for the adults too. You and your kids will never get bored in the resort and also all the staffs are extremely friendly.More

Review collected in partnership with shangri-la.com
1  Thank Stewart_Teoh
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 8 August 2017

Dear Stewart_Teoh, Thank you for taking the time to leave us your feedback and many thanks for your review. It's a thrill to read that your "Excellent place for kids" comment. We are glad that you had a great time at our resort and happy...More

Reviewed yesterday

Batu Ferringhi is quite a miserable beach . . . so it would have been nice if the resort would have made up for it. The room was oooold and felt it; stained carpet, old bedlinen, mediocre breakfast coupled with rather high prices for simple...More

1  Thank SingaporeVulture
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded yesterday

Dear SingaporeVulture, First and foremost, thank you for staying at here during your recent visit. It is very disconcerting to note of your experience at hotel, we are deeply concerned on your comments and regret that we did not meet your expectations on this occasion....More

Reviewed 5 days ago

I booked through Shangri-la hotels website for a great deal and on arrival I was taken to the members check in which was quick and helpful. My room of the second floor overlooked the pool so during the day there was a constant buzz of...More

Thank David O
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 3 days ago

Dear David O, Thank you sharing your review with us and we are pleased that you enjoyed your stay here at Golden Sands Resort Penang. We are delighted to hear your feedback on the services, room, facilities, breakfast and food at Sigi's. Your generous compliments...More

Reviewed 1 week ago

Took a short holiday here with my family and a few friends and were pleasantly surprised by how good things were at this hotel. We had stayed here before years ago so knew that it was quite an old resort and not to expect too...More

Thank TJ_harmoni
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 5 days ago

Dear TJ_harmoni, Warmest greetings and thank you for staying at Golden Sands Resort Penang! We are glad to know that the efforts of our friendly team had paid off in making your stay a satisfying one! I will be sure to share your lovely comments...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$ 89 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 89 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2284)
Room & Suite (598)
Pool & Beach (442)
Dining (123)
Amenities (90)
Family and Play Areas (56)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nuno André N
23 April 2018|
AnswerShow all 3 answers
Response from sal262 | Reviewed this property |
Hi, Taxi's are reasonable but get a price first from the driver. We used Taxis a fair bit and found them very good.
1
Vote
Nuno André N
23 April 2018|
AnswerShow all 3 answers
Response from Hermann K | Reviewed this property |
the best und most economical way to the Hotel from the airport is a Grab taxi.The normal taxis charge 78.-MYR.
1
Vote
Perth_WAAsh
4 April 2018|
AnswerShow all 3 answers
Response from SLHoliday13 | Reviewed this property |
Depending on the package you paid for. Some package price includes free entry to the cool zone. Otherwise, just pay abt SGD15-20 for a day's passport. Can check the website for more details. We tried the Adventure Zone... More
0
Votes
Room Tips
"Choose a hotel on Langkawi"
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"Worth paying extra for sea view"
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"Best to have sea view rooms. Street rooms get the benefit of the Mosque call tp prayers at 5a.m."
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"SeaView rooms with the balcony on a higher floor"
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