We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Golden Sands Resort by Shangri-La

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Golden Sands Resort by Shangri-La
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,783 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,592: English reviews
Kuala Lumpur
Reviewed yesterday NEW

Had great stay at the resort . The seaview room was awesome. Huge hotel ground with lots of activities for kids and adults. This resort is probably better suited for families with kids instead of honeymoon couples ( try Rasa Sayang) Great pools - if you want to get away from the screaming kids. Check out the adult only 3...

 Report
Helpful?
Thank Potluck78
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Had a 3 nights stay with a family of 2 adults and 2 young children. Hotel rooms are spacious, well appointed and very comfortable. The amenities and facilities are aplenty for both adults and kids and the pool is fantastic with many different sections to cater for everyone (water slides, jacuzzi area etc. etc.). Kids club was great too and...

 Report
Helpful?
Thank andrewkyc
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

We had a short family getaway during the school holidays here. The place was great but unfortunately packed to the max, especially come breakfast time. There was quite a long queue in waiting. The main attraction was the pool area where the kids simply enjoyed the dip and all around fun. The room interiors were rather dated but still cosy...

 Report
Helpful?
Thank CarLi_1911
ridge_didge
Reviewed 2 days ago NEW

This place is amazing! The grounds are amazing lush and inviting. The pools are clean, the toddler pool has a beach entry and ropes where is gets deeper and a liftguard was on duty the entire time we were there making sure parents were in the water with kids or if kids could swim well they had a lifejacket on....

 Report
Helpful?
Thank ridge_didge
Melbourne, Australia
Reviewed 4 days ago NEW

Beautiful resort. Most amazing views. Extremely friendly staff. Perfect place to stay when you need a total break. Right next to the night markets, food courts and more. Perfect for families and couples.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Louise19722003
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Louise19722003, Thank you for staying with us and thank you for sharing the "Perfect relaxing holiday location" review and experience on Golden Sands Resort by Shangri-la. We are absolutely happy to know that you have thoroughly enjoyed your stay with us and certainly look forward to your return to the resort soon. Thank you. Best regards, Suleiman Tunku Abdul...

Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

Good location - right on the beach. Generous sized and well appointed rooms. It is worth paying extra for the rooms that face the beach. Breakfast is very good with many Asian and Western choices. The hotel has a free shuttle bus in to Georgetown which is well worth taking. The staff are incredible. ( Particularly Wong Lei and Ayu...

 Report
Helpful?
Thank peter_sue20
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear peter_sue20, Thank you so much for your fabulous review of our resort. We are happy to learn that you enjoyed your stay with us. It was indeed a pleasure to have been of service to you and we look forward to welcoming you back to the resort in the near future. Best regards Suleiman Tunku Abdul Rahman Director of...

Subang Jaya, Malaysia
Reviewed 6 days ago NEW

This is the 3rd time we visited this hotel. Compare to my last visit, the service has improved a lot. We were in seafacing view room. It was Sunday night, we sit in the balcony drinking and chatting, we could hear the live music from lobby lounge. It was nice. We have our dinner at Sigi bar, a disappointment for...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank harvardllt
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear harvardllt, Thank you for being a loyal guest of Golden Sands Resort by Shangri-La and thank you for taking time review our resort. We appreciated much. It was indeed a pleasure to have been of service to you. We have taken notes on your feedback which have been highlighted to the relevant departments and improvement is in the process....

Reviewed 6 days ago NEWvia mobile

Very busy and loud hotel. Had to wait at breakfast for a table, more guests than seating. Room was comfortable with nice view over pool and gardens. We had dinner at the neighboring partner hotel Rasang Sayan that was excellent and lovely. If traveling with young children this hotel is ideal.

 Report
Helpful?
Thank Valerie Y
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear Valerie Y, Thank you for staying with us and thank you for taking the time share your feedback with us. It was indeed a pleasure to have been of service to you and we look forward to welcoming you back to the resort in the near future. Best regards Suleiman Tunku Abdul Rahman Director of Communications

Swindon, United Kingdom
Reviewed 6 days ago NEW

In hotel over Christmas and new year, great staff , great food , good atmosphere. My husband is blind and as always The staff are extremely helpful and understanding Looking forward to our 26th Christmas and new year at Golden sands for 2017

 Report
Helpful?
Thank shirleyfletcher
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear shirleyfletcher, Thank you for being a loyal guest of Golden Sands Resort by Shangri-La and thank you for taking the time review our resort. We appreciated much. I am very happy to take note of your very honest observation and positive feedback on the property. Comments such as this is what motivates us to perform better and also seek...

kl
Reviewed 1 week ago NEW

This is the best hotel I've ever stayed in Penang. They treat customer very well. We stayed there to celebrate our wedding anniversary. The hotel made a surprise by sending anniversary cake and greeting card to our room. The hotel is ideal for families who have young children as there are many activities for children. The hotel service is really...

 Report
Helpful?
Thank camma_10
SL_Penang1, Manager at Golden Sands Resort by Shangri-La, responded to this review

Dear camma_10, Thank you for your fabulous review of our resort. We are absolutely happy to know that you have thoroughly enjoyed your stay with us. It was indeed a pleasure to have been of service to you and we look forward to welcoming you back to the resort again soon. Best regards Suleiman Tunku Abdul Rahman Director of Communications

2,270 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1816)
Viewed
Bathroom (78)
Viewed
View from Room (98)
Viewed
Hotel & Grounds (301)
Viewed
Pool/Beach Area (310)
Viewed
Room/Suite (230)
Viewed
Family/Play Areas (42)
Viewed
Dining (56)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:20
Videos (1)
Viewed
Other (698)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (427)
Viewed
Activities Pool (11)
Viewed
Amenities (90)
Viewed
Beach (46)
Viewed
Childrens Pool (13)
Viewed
Deluxe Seafacing Room (52)
Viewed
Executive Seaview Room (68)
Viewed
Dining (52)
Viewed
The Hotel (88)
Viewed
Waterslide (4)
Viewed
Whirlpool (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Dining (3)
Viewed
Hotel & Grounds (4)
Viewed
Family/Play Areas (3)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Batu Ferringhi
1.5 km away
Hard Rock Hotel Penang
Hard Rock Hotel Penang
#2 of 12 in Batu Ferringhi
3,259 reviews
0.9 km away
PARKROYAL Penang Resort, Malaysia
0.6 km away
Holiday Inn Resort Penang
Holiday Inn Resort Penang
#4 of 12 in Batu Ferringhi
1,983 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Bayview Beach Resort
Bayview Beach Resort
#7 of 12 in Batu Ferringhi
1,589 reviews
0.2 km away
Lone Pine Hotel
Lone Pine Hotel
#6 of 12 in Batu Ferringhi
1,332 reviews
11.1 km away
Eastern & Oriental Hotel
Eastern & Oriental Hotel
#10 of 82 in George Town
3,138 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 6,758 - ₹ 12,902 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Ctrip TA, Travelocity, Asiatravel.com Holdings, Hotels.com and Jetsetter so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Golden Sands Resort by Shangri-La staff and other travellers.
40 questions
Ask a question
Moruya, Australia
Singapore, Singapore
Johannesburg, South Africa
Ramsgate

See all questions (40)

Questions? Get answers from Golden Sands Resort by Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Seaview Room. Non seaview might not have a balcony with street/ Mcdonalds view.”
  • Get housekeeping to combine the beds if you need a huge bed.
  • Night View - some corpo function taking place in garden
  • Nice and clean although it look dated
  • Awesome view from balcony. Although there is not much privacy.
 of 5 bubbles Potluck78, 16 Jan 2017 | Read review
“Choose the sea view rooms. The mountain view rooms don't appear to have a balcony and also overlook the main road outside of the hotel.”
 of 5 bubbles SomiaS, 9 Jan 2017 | Read review
“Always request for sea facing room otherwise you will be facing the hotel parking lot. Unless you like the view of parking lot.”
 of 5 bubbles Fadzal, 4 Jan 2017 | Read review
“rooms towards the pool area recommended, otherwise facing towards parking and street”
 of 5 bubbles bwoe, 30 Dec 2016 | Read review
“Rooms facing the ocean is a must. Beautiful sunset.”
 of 5 bubbles wana2013, 29 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay