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See all 10 hotels in Batu Ferringhi

Hard Rock Hotel Penang

5,057 reviews
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Traveller (2865)
Room & Suite (664)
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Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“lagoon room”(143 reviews)
“free movies”(102 reviews)
“starz diner”(69 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Hard Rock Hotel Penang
Offers & Announcements: Plan ahead and SAVE!
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,057)Write a Review
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All reviewslagoon roomfree moviesstarz dinerfoam partykings clublive banddirect access to the poolswimming poolkids suitewater slideskids clubswim up bargreat poolfamily hotelnight marketf bwelcome drink
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721 - 725 of 4,853 reviews
Reviewed 17 August 2017

Would recommend this hotel to everyone whether they are couples or families with older children. There is something for everyone and the pool and teen activity room is brilliant. The refurbished rooms also look great and better than the earlier version - warmer and better...More

Review collected in partnership with this hotel
Thank Muddyjunction
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 19 August 2017

Dear Muddyjunction, It’s sounds like you and your family had such a rockin’ stay with us, and enjoyed many of the facilities that the hotel offers. Hard Rock operates with the mantra "Love All Serve All" and in that sense, the hotel is proud to...More

Reviewed 17 August 2017

Everything was perfect except it would be nicer to have a small dining table for 2 pax. Was abit hard for 2 person to eat at the writing table. We had to share one chair and squeeze in on the table was abit inconvenient. Others...More

Review collected in partnership with this hotel
Thank farisidzlanzaini
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 19 August 2017

Dear farisidzlanzaini, We are delighted to read that both of you had a perfect holiday with us. Hard Rock Penang strives to be a little bit different from our competitors in making sure that the hotel is full of life and atmosphere. In regards to...More

Reviewed 17 August 2017

Hard rock hotel have a big name and everyone will expect things that related to this name but when I booked and tried it actually i disappointed its old the bed and sheets and the cover was in bad conditionMore

Review collected in partnership with this hotel
1  Thank Moji89
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 19 August 2017

Thanks for your review, Moji89, While we are really glad to see that there were some instances where the hotel and its staff excelled, we are very disappointed to read of some areas where we let you down and didn't fulfil our Hard Rock Hotel...More

Reviewed 17 August 2017

Overall is okay but every time I want check in must wait until two hours for rooms keys. Some time lobby fully with guest and they also waiting their rooms.Top management must understand guest want rest immediately.More

Review collected in partnership with this hotel
Thank Riedz
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 19 August 2017

Dear Riedz, Thank you for you continuous support towards Hard Rock Hotel Penang. We love providing our guests with a terrific experience, so we apologize for falling short in this area. I understand your frustration in regards to the arrival process. Being able to check-in...More

Reviewed 17 August 2017

Loved the room, spacious, spectacular seaview, generous complimentary mineral water (4 bottles) for one nite stay, nice toiletries with lovely scent shower gel and not to mention a coffee maker (krups). Location wise - very convenient to nite markets/food stalls and easy access to beach....More

Review collected in partnership with this hotel
Thank MazlizaOmar
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 19 August 2017

Dear Mazliza, Thank you for taking the time to share your review via TripAdvisor of your recent stay at Hard Rock Hotel Penang, and we hope that you enjoyed many of the facilities offers too. The Rock Royalty Seaview Deluxe Room in which you stayed...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Babysitting
Airport Transportation
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 106 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 106 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2865)
Room & Suite (664)
Pool & Beach (563)
Dining (241)
Hotel & Grounds (1702)
Bathroom (118)
Family and Play Areas (44)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
scatta
30 November 2017|
AnswerShow all 2 answers
Response from smehrhpg | Property representative |
Dear scatta, Greetings from Hard Rock Hotel Penang! With regards to your inquiry, currently there are no pool renovations planned for 2018. We hope to welcome you to the Hard Rock Hotel Penang and enjoy the largest... More
0
Votes
nicholaschong95
25 November 2017|
AnswerShow all 2 answers
Response from smehrhpg | Property representative |
Dear Nicholas, Greetings from Hard Rock Hotel Penang! In regards to your enquiry, we do have a mix of rooms with and without the bathtub, so you may request one upon making a room reservation and we will do our best to... More
0
Votes
Leong Chin Y
25 November 2017|
AnswerShow all 3 answers
Response from smehrhpg | Property representative |
Dear Leong, Greetings from Hard Rock Hotel Penang! With regards to your enquiry, yes we do provide the in-room decoration service for special occasions. Please do not hesitate to contact us for further assistance or... More
0
Votes
Room Tips
"Rooms away from the centre are quiter"
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"We had the balcony Seaview 3rd floor."
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"When requesting a room I would recommend a room not above the kids pool area and the bar area as it is quite..."
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"Seaview room, pick middle rooms as corridors are WIDE AND LONG!"
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