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Hard Rock Hotel Penang

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3,422 Reviews from our TripAdvisor Community

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Showing 3,254: English reviews
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Singapore, Singapore
Reviewed yesterday NEWvia mobile

Our 5th stay in the past 4 years. We stay on the Rock Royalty 6th floor which is well worth the premium price. The nicest pool of any resort I have ever experienced. Great place for both families and those planning families. Nice mini water park for the kids and a Roxy Kids Club, while you enjoy the pool bar....

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Helpful?
Thank Richnutt
Petaling Jaya, Malaysia
Reviewed 2 days ago NEW

If you have young ones, the pool facilities are great fun. There is even a pool with beach sand in it, and clean. Endless fun with the water slides. There are even activities where you can leave your kids and feel safe, come pick them up an hour later. Take note there will be a very loud live Rock Band...

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Helpful?
Thank wmylionel
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Lionel, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us, hope that you were able to enjoy many of the facilities that the hotel offers. Hard Rock Hotel Penang is proudly...

Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

1st time to Hard Rock Penang, stayed at Pool Access Room. Was quite excited but not when I have check-in. Room was too near to the water play area and it was so noisy. Alot of family with kids where staying in Pool Access Room (which I thought below 12yrs old) is not allowed to stay in Pool Access Room)....

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Helpful?
Thank joycelsy
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Joyce, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am sorry to read that you were disappointed with the location of your allocated Lagoon Deluxe Room. These rooms run across the entire span of the hotel, each facing its own section of the main swimming pool. It’s...

Reviewed 2 days ago NEWvia mobile

Lovely hotel, would recommend! The most nice place in Penang. I want to go back there again. Great location, unique design. Lovely pool, cafe was good, absolute silence in the room we got room upgrade for our anniversary trip. Very nice moment.

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Helpful?
Thank Joomie S
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Joomie, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had such a rocking stay with us, and hope that you were able to enjoy many of the facilities that the hotel offers. It's great to hear that our guests are...

Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

The staff are very polite, friendly and great first impression of hotel. Couldn't have been more sweet, putting a plate of delicious cake and a box of chocolate for my Wedding Anniversary! The room was clean, stylish, well equiped and comfortable. The hospitality at Pizzeria where we had our candle lite dinner was excellent and memorable. Food at Pizzeria and...

Review collected in partnership with this hotel
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Helpful?
Thank Syazmen
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Syazmen, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had such a rocking stay with us. We are pleased that you chose to celebrate your Wedding Anniversary at Hard Rock Hotel Penang! Our team will always do their best to...

High Wycombe, United Kingdom
Reviewed 3 days ago NEWvia mobile

Currently coming to the end of my stay here and have really enjoyed my stay. A great welcome was received with everyone welcoming and very attentive. The staff were very good in changing my room after my first night due to some very loud neighbours who did not stop with the noise all night. This was due to an interconnecting...

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Helpful?
Thank Cooperclubman
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Cooperclubman, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. It’s cool to read that you are satisfied with our rooms. We have completed our full room refurbishment in 2016, and it's great to hear that our guests are appreciating the new decor and features. Apologise about the noise...

Petaling jaya
Reviewed 4 days ago NEW

The food was delicious, the hotel room was good. We enjoyed the pool area. However, would like for there to be a Roxity Kids Club for those ages 2 to 4 as well. We were let down when the lady at the Kids Club said our 2 year old son could not play there. A separate club where children from...

Review collected in partnership with this hotel
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Helpful?
Thank Ameer A
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Ameer, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us, and hope that you were able to enjoy many of the facilities that the hotel offers. It’s great that you and...

Singapore, Singapore
Reviewed 4 days ago NEW

is my first time stay in hard rock penang. the environment is good and the ppl there very helpful. hope will be back to hard rock again. especially the food they serve was hot and not cold. morning buffet area and be improve more.

Review collected in partnership with this hotel
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Thank Kenny B
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Kenny, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us, and hope that you were able to enjoy many of the facilities that the hotel offers. Great to hear that you...

Singapore, Singapore
Reviewed 4 days ago NEW

Arrive at 3pm to check in room. But was only given room key at 4.30pm after 2 repeated queries (3.45 and 4.30) to reception. Front desks could not give us an exact time when our room is made available. We travelled from Klang in the early morning with young kids and we were all tired from the Travelling. Thus, we...

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Helpful?
Thank kelong40
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear kelong40, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am sorry to read of your disappointment with the arrival experience, which certainly seems below our usual standard. The hotel’s promise is to provide rooms by 3pm, and to wait 1.5 hours past this time is very disappointing....

Perth, Australia
Reviewed 4 days ago NEW

Did a 2 week family trip around Malaysia for a combined birthday for me and my son. Hard Rock was the best 3 days of our trip. The room was a bit on the small side but but the staff are the best I've come across. Friendly, accommodating and helpful no matter what the issue! Thanks to the beautiful lady...

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Thank PakeezaShaikh
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Pakeeza, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us. We are really pleased that you chose to celebrate birthday at Hard Rock Hotel Penang. Our team will always do their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: ₹ 5,497 - ₹ 11,127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Romantic Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Penang staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quick access to the pool, choose the Lagoon view but the noise level going to be high from the kids pool”
 of 5 bubbles , 20 Feb 2017 | Read review
“If picking sea view be aware that your windows will be facing the concert area. Fri-Sun when they hold concerts at night.”
 of 5 bubbles globadda, 20 Feb 2017 | Read review
“"Pool view"”
 of 5 bubbles amooafshin, 19 Feb 2017 | Read review
“There are rooms at pool level where the veranda has direct access.”
 of 5 bubbles KCQubed, 13 Feb 2017 | Read review
“We paid extra for a sea view room but could hardly see the sea as the trees are very high and dense.”
 of 5 bubbles sylviat621, 12 Feb 2017 | Read review
5 of 5