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Waitomo Caves Hotel

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Waitomo Caves Hotel
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486 Reviews from our TripAdvisor Community

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There are newer reviews for Waitomo Caves Hotel
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Showing 453: English reviews
Hong Kong
Reviewed 22 July 2016

We booked the hotel for its great location to the Caves and seeing the hotel pictures online. The room cost quite a bit and expected some level of comfort given the pictures of rooms on the website. Their phone is faulty and our calls or messages were not returned prior to arrival about what time the restaurant closed (early it...

1Thank fairlieflyer
Corinne C, Owner at Waitomo Caves Hotel, responded to this review

We are sorry to hear that aspects of your stay fell below your expectations. We have certainly had some very cold nights in the central North Island recently and whilst our staff do their best to provide a warm room - heaters, extra blankets and electric blankets, we simply cannot meet all your suggestions - for example, it would be...

Reviewed 19 July 2016

Really nice hotel for the cost ($70 NZD when we booked). Included a continental breakfast free of charge as well. It is a very retro hotel but it was pretty cool. We also liked the modern hot tubs they had installed. Beds were comfortable and had electric heaters within them, which my girlfriend loved. The hotel itself is obviously very...

1Thank John Z
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Many thanks for taking the time to write a review on your recent stay with us. We believe we provide exceptional good value for money and are very pleased our guests agree with us. Great to hear you enjoyed the comfortable beds and the terrific location close to the Waitomo Caves. Please do visit us again!

Reviewed 17 July 2016 via mobile

When you're prepared for an old school experience this hotel really lives up to the expectation. It was old, but absolutely gorgeous. From the chandelier to the fountain in the dining area, even to the little old touches in our room. This place is full of old world charm. The carpet in the room was obviously old, but who cares...

1Thank Jemma C
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thank you very much for sharing your experience at Waitomo Caves Hotel. We are thrilled you loved your time with us and enjoyed the charm and character of our hotel. Great to hear you loved everything and would like to stay again. We look forward to your next visit!

Reviewed 15 July 2016

My family and myself stayed at the Waitomo Caves Hotel as part of a school holiday trip. We wanted to show our children (11y and 14y) the central North Island as a change to the typical Gold Coast/fiji trips. We stayed night in Rotorua Millennium, Taupo De Bretts, The Chateau Tongariro, and Waitomo Caves Hotel. We did a bit of...

1Thank James G
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thank you for your lovely review! We are thrilled you had a great time at our hotel and enjoyed everything it has to offer from hospitality to history. We look forward to your next visit!

Melbourne, Australia
Reviewed 12 July 2016

This hotel really needs a lot of money spent on it, however, it is quirky and the rooms were warm. The bathrooms are very old. The photos are not a real image of the hotel, it is more tired than it shows in the photos. The restaurant, however, in the morning for breakfast was beautiful and sunny and welcoming, I...

1Thank Louise C
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thank your for taking the time to post a review on your recent stay with us. I can assure you the photos on the website are recent and not 'doctored' in any way. Thank you for you comments about the restaurant. I am delighted you found it sunny and welcoming and that you enjoyed your breakfast.

Reviewed 6 July 2016 via mobile

My husband and I stayed here for 1 night. The room was old and tired, with only 1 plug socket (out of 2 that were available) were working. The room, and whole property, was freezing!! The receptionist was lovely and got us an extra heater without right away. The beds have electric blankets which were great and the shower was...

1Thank This-is-the-life-09
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thank you for placing a review on your recent stay at Waitomo Caves Hotel. Sorry to hear you felt the hotel was cold. It can be challenging to keep it warm on very cold nights in the middle of winter. We provide heaters in rooms plus electric blankets which are usually very satisfactory for our guests. Thank you for your...

Dubai, United Arab Emirates
Reviewed 5 July 2016 via mobile

There's not a lot of choice if you need to stay the night in Waitomo & we thought this looked the best of a not so great looking batch of accommodation there - the hotel is dated, with limited (but very nice & helpful) staff & very small rooms. Reviews that it was cold were not wrong - it was...

1Thank neclaching
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thank you for taking the time to place a review on your recent stay. It is the middle of winter and many hotels and even homes work hard to keep temperatures balmy! We provide heaters in rooms plus electric blankets which are usually very satisfactory for our guests - I'm sorry to hear that you were still cold. In some...

Reviewed 2 July 2016 via mobile

My daughter and I made last-minute reservations on line without reading the reviews (we were supposed to be heading to Hobbiton but when we arrived in Auckland it was pouring rain so decided to head underground instead). We pulled up just as it was getting dark, and were awestruck by the building on top of the hill. Tony was at...

2Thank Rebecca A
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thanks for taking the time to place a review on our hotel. I really enjoyed reading it and you have certainly highlighted some of the real attributes of our property. We are working through our refurbishment programme room by room - those that haven't yet been done still provide all the guest comforts and are nice and clean. Great to...

Kailua-Kona, Hawaii
Reviewed 27 June 2016 via mobile

Old world style and service. Tony, Lea and Guierrmo bring this classic hotel to life with their French style, service and flair. Que magnifique. Walking in what feels like a set from Scooby Doo's haunted mansion you are greeted by Tony, the maitre de hotel, with his French accent, in a lobby with a Victorian staircase and imposing portraits of...

1Thank Lancers001
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

We'll take your 'splendor' comments and disagree politely with the 'spooky' comments! Great to hear that you enjoyed your stay in our classic hotel. It's rather impressive isn't it! Our guests love how we've incorporated the local history with the charming portraits of past Maori chiefs. We look forward to sharing our impeccable service with you again in the future....

Reviewed 26 June 2016

If you're here for the ghosts and the history, you won't be disappointed. If you're here for a comfy night's stay with a bit of luxury, you should look elsewhere. This place was a trip. We knew what we were getting into booking it, but we thought for a single night, we'd give it a try. We're all skeptics as...

3Thank scipwraec
Corinne C, Manager at Waitomo Caves Hotel, responded to this review

Thanks for taking the time to post a review on our property - the photos on our website were taken within the last year and most definitely look like what is offered at our property. Our entry level, cheaper rooms, have not all had a refurbishment yet - they are scheduled to and we are working through them as quickly...

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Room/Suite (40)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Waitomo Caves Hotel provides a taste of the early 19th Century grand tour hotel experience in our own time. Majestically positioned on a promontory above the Waitomo village and the world famous Waitomo caves the hotel offers sweeping views across the lush farmland, the hills and bush of the King Country. The hotel boasts sparkling crystal chandeliers, a vast art collection, spacious clean rooms, deliciously comfortable beds and a decadent spa area. Stay with us and experience the elegance of travel from a bygone era. ... more   less 

Additional Information about Waitomo Caves Hotel

Address: Lemon Point Road | RD7, Waitomo Caves 9999, New Zealand
Region: New Zealand > North Island > Waikato Region > Waitomo Caves
Price Range: ₹ 4,641 - ₹ 6,616 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waitomo Caves Hotel 3*
Number of rooms: 7
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Also Known As:
Hotel Waitomo Caves
Waitomo Caves Otorohanga
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Questions & Answers

Here's what travellers have asked, with answers from Waitomo Caves Hotel staff and other travellers.
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Questions? Get answers from Waitomo Caves Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck.”
 of 5 bubbles lorrainesF9409OW, 13 Mar 2017 | Read review
“Try the breakfast, buffet and Al a Ca rte well worth the money.”
 of 5 bubbles 940royg, 6 Mar 2017 | Read review
“Unfortunately accomodation in Waitomo is very limited. Look to stay at Te Kuiti or Otorohanga, 15minutes away from caves, instead.”
 of 5 bubbles LesterR100, 6 Mar 2017 | Read review
“Room 25 was a treat! But I say any room would be an adventure.”
 of 5 bubbles Sunlovers96, 2 Mar 2017 | Read review
“Do a little research first before you stay”
 of 5 bubbles hotelstgeorge67, 1 Nov 2016 | Read review
5 of 5