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Villas HM Paraiso del Mar

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847 Reviews from our TripAdvisor Community

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There are newer reviews for Villas HM Paraiso del Mar
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Showing 383: English reviews
Athens, Greece
Reviewed 15 February 2016

It was by far the best food I have ever eaten considering it is an all inclusive resort. Fresh, varied and consistently great quality. Housekeeping is swift and efficient. The only reason for not giving it 5 stars is that there is a villa being constructed, or nearly finished, right in the middle of the property of the hotel. This...

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1Thank juannel
Fort Lauderdale, Florida
Reviewed 12 February 2016

Stayed a week and can only say it's probably the best place I've ever stopped! Amazing location on an island paradise. The staff were all very helpful and wanted to make sure we had a great time which we really did. Food great and the room was excellent and very clean and spacious. The beach was natural style which suited...

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2Thank HELEN B
Copenhagen, Denmark
Reviewed 10 February 2016

Well-placed hotel with nice and spacious rooms and large balcony. Beach is very close by, but water is seldom clear. Pool is rather small. Restaurant only offers a buffet and most guests are on all-inclusive which is a shame with all the nice restaurants near by in the small but beautiful Holbox

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2Thank palle w
Nebraska
Reviewed 9 February 2016

Thank you Maria at the front desk for the early check in, started the trip on the right foot in and in a good mood thanks to their awesome customer service - oftentimes they won’t let you into the room early just based on principle, thank God that wasn’t the case here, very friendly and accommodating employees throughout the resort....

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2Thank BaldEagleG
South Carolina
Reviewed 8 February 2016

Perfect location and ambience for a romantic stay. It's on the beach....and it's a good one, has luxurious rooms, fantastic food and the whole place is as tranquil as it gets. Forget the noise and fakery of Cancun as this island is another story. Great beach outside just waiting to be explored. Hotel organised a fishing trip which was flawless...

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2Thank Robert61o
Reviewed 7 February 2016 via mobile

The hotel is ok and nice but very expensive for what it offers. During my stay there were noisy workers all day hammering and sawing. There is a public street between the hotel and the beach and there are noisy motor club cars passing around all day. It's not a place to relax. The pool snack bar was supposed to...

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Thank Manuel S
Estelle L, Director de Relaciones Públicas at Villas HM Paraiso del Mar, responded to this review

Dear Manuel, Thanks for your time on this comment. At Villas HM Paraíso del Mar we read all comments as they help us to improve our service. Regarding to the noise you mention, this is out of our control as it is one of the neighbours near the hotel that is working on his property. Noises are very sporadic and...

Mexico City, Mexico
Reviewed 6 February 2016

I booked this hotel after reading all of the amazing reviews and could not have been more disappointed. When we arrived to the hotel, the staff was rude and condescending. We had booked a junior suite with two queen beds and it wasn't available so we were "upgraded" to a larger room for one night. This room, shockingly, had no...

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4Thank SirenitaDF
Estelle L, Director de Relaciones Públicas at Villas HM Paraiso del Mar, responded to this review

Dear Client, Thank you for your time on this comment. We are so sorry to hear that our hotel and staff weren't as good as expected during your three night stay. Our priority at Villas HM Paraiso is to offer a perfect stay to our clients and the best service possible. Obviously this time we didn't live up to the...

Tucson, Arizona
Reviewed 3 February 2016

We were so satisfied with our stay. Rooms were clean, hot water instantly, very attentive staff, from the receptionists to the restaurant staff. Everyone so friendly. All of our needs were met. Also, there were plenty of beach chairs, as is not the case in some resorts

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1Thank katie p
Mexico City, Mexico
Reviewed 3 February 2016

I'm mesmerized by the fact that this hotel has so many good reviews. I came back from a trip to Holbox with two girlfriends yesterday and we stayed at Villas Paraiso del Mar for three nights. On the day of our stay, the room we booked wasn't available so we were offered "a free upgrade" to a villa for the...

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1Thank patlav
Estelle L, Director de Relaciones Públicas at Villas HM Paraiso del Mar, responded to this review

Dear Client, Thank you for your time on this comment. We are so sorry to hear that our hotel and staff weren't as good as expected during your three night stay. Our priority at Villas HM Paraiso is to offer a perfect stay to our clients and the best service possible. Obviously this time we din't live up to the...

St. George, Utah
Reviewed 27 January 2016

We cannot say enough kind things about Villas Paraiso and could not have walked away feeling happier or more relaxed after an awesome weekend. All we did was tan, eat, walk, talk to locals, enjoy the tropical breeze and cocktails and decompress, and what a perfect place this was for my husband and I to do that. The bedroom we...

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2Thank TarOregsCrew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Villas HM Paraiso del Mar

Address: Avenida Plutarco Elias Calles s/n, Holbox Island 77310, Mexico (Formerly Villas Paraiso del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Price Range: ₹ 8,132 - ₹ 20,633 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villas HM Paraiso del Mar 3.5*
Number of rooms: 84
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Also Known As:
Villas Paraiso Del Mar Hotel Holbox Island
Hotel Paraiso Del Mar
Paraiso Del Mar Hotel
Hotel Style:
#8 On the Beach Hotel in Holbox Island
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Questions & Answers

Here's what travellers have asked, with answers from Villas HM Paraiso del Mar staff and other travellers.
53 questions
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Questions? Get answers from Villas HM Paraiso del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor with a king bed is a good size. the two bed option on the second floor did not have a hammock and it was a little small. ”
 of 5 bubbles W6873MAelizabeths, 1 Feb 2017 | Read review
“Villas are on the beach and worth the extra.”
 of 5 bubbles myesegare, 23 Jan 2017 | Read review
“You might want to consider a ground floor room if you have much luggage due ti the spiral stairs.”
 of 5 bubbles charlessL1021TJ, 14 Jan 2017 | Read review
“We had room 703... very nice”
 of 5 bubbles jgaron446, 14 Jan 2017 | Read review
“ask for the modern, new part.”
 of 5 bubbles cohling, 9 Jan 2017 | Read review
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