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CasaSandra Boutique Hotel

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CasaSandra Boutique Hotel
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423 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Boca Raton, Florida
Reviewed 11 February 2015

Very tranquil ambiance, with helpful and accommodating staff. The ideal place for some peace and quiet before the birth of our babies. The food was delicious, and the chef checked in to make sure we were satisfied! Although the weather was cool, the staff was very warm...I had a wonderful massage on the beach and she made sure to take...

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Helpful?
1Thank nicole75557
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guest: Congratulations! Thank you for your wonderful comments we are absolutely thrilled you enjoyed this time before your baby arrives, all the best!

Vienna, Austria
Reviewed 10 February 2015

At Hotel CasaSandra they really make you feel at home! Eva, the manager (I think?) is very warm hearted and very nice! The rooms are made very cute and they put a lot of effort in detail. Every afternoon, someone of the staff knocked on out door and handed us cookies and the menu for dinner, which I found very...

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Helpful?
1Thank CarlaMarieNovak
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you so much for your review, we are so happy to hear you enjoyed your stay with us. Please visit us again soon.

NYC
Reviewed 10 February 2015

My wife and I came to Holibox after hearing about it from a friend about a great vacation he had with his wife at CasaSandra - we came for our "baby moon" for our last "relax" based on his recommendation. What a great place, it was better than our friend said it was, and definitely exceeded our expectations! Flight from...

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Helpful?
2Thank cruiseman8
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: How wonderful to read your review, that is exactly what we all work so hard and with so much pleasure for. We are so happy to know you enjoyed your vacation experience at CasaSandra but more so to know you will visit us again. Thank you.

Mexico
Reviewed 8 February 2015 via mobile

Holbox itself is magical... Staying at Casa Sandra then makes your visit to the island a perfect holiday! Location is close to downtown as to enjoy restaurants, commerce and night life at walking distance... but distant enougth to relax at a lonely beautiful caribbean beach. Rooms are extremelly confortable and their personel is 100% focus in making you feel at...

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Helpful?
1Thank Hebert M
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you so much for your review, we love to hear our guest enjoy CasaSandra and the staff, all we want is to make you feel at home and at easy. Come back soon!

United States
Reviewed 5 February 2015

Some of the worst staff I´ve ever encountered on vacation. Supposed to be a calming, relaxing place to chill out but between the rude, unprofessional staff who hardly speak any English, to the ridiculously loud music they play, it turned out to be far from a good stay. I saw one fellow guest turning the annoying music off himself, which...

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Helpful?
3Thank TD19710
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guests: We are really sorry our hotel and service was not up to your standards. We pride ourselves of the discrete, humble and attentive staff that serves our guests at the hotel, most guests love them all and wish to return for the excellent service received and the wonderful experience CasaSandra and Holbox have to offer. In fact not...

Brooklyn, New York
Reviewed 1 February 2015

We did not actually stay here, but went almost everyday for the good cocktails and best ceviche on the island at their beach bar. Also the beach here is one of the widest and cleaner ones on the island.

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Helpful?
1Thank wendy s
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: We are privileged to host visitors that love our hotel for our food, drinks and our beach. We are so glad you enjoyed our beach, thank you so much for your comments, hopefully you will stay with us next time you come to Holbox.

London, England
Reviewed 23 January 2015

This hotel claims to be about getting away from it all. The only problem is that in the daytime you can never escape from loud music in this place. The beach bar which is nearby has a constant bass line booming out along the beach from about 11am and around the hotel pool the music is really loud (and not...

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Helpful?
3Thank Lolalula
PJsMM, Owner at CasaSandra Boutique Hotel, responded to this review

Dear Guest, Thank you for visiting us and for your remarks, we review comments in this forum regularly and value constructive feedback. CasaSandra is our home and like your own home, the intent is to make it a welcoming, restful and peaceful environment for all who visit. As such, we are all capable of missteps, but when your heart drives...

Port Saint Lucie, Florida
Reviewed 23 January 2015

Casa Sandra was perfection. Our room was right on the beach with a large porch complete with hammock. The staff couldn't have been more gracious and friendly. It was like coming home. Saturday night was Cuban night with an amazing Mexican/Cuban trio. It was also my birthday and everyone went out of their way to make it special. I hope...

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Helpful?
1Thank Debbie S
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: Its great to hear you enjoyed your stay with us, thank you for your comments. We will love to have you back we like seeing our friends as well.

Milan, Italy
Reviewed 12 January 2015

Isla Holbox is a paradise.I spent two nights at Casa Sandra. The hotel and the room are beauftiful, very comfortable and clean. It is perfectly located on the beach and you can reach the little city center walking (less then 5 minutes). Unfortunately most of the staff does not speak english and probably for this reason they are not very...

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Helpful?
Thank 3Mari3
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guest: Thank you for your comments, we are sorry you thought our staff was not friendly, in fact most of the hard working employees do not speak perfect english but they try very hard to please our guest, as you probably noticed however, everyone at the front desk is always willing and ready to assist. Hope we can be...

Tulsa, OK
Reviewed 2 January 2015

Really enjoyed our trip over Christmas to Holbox and especially CasaSandra. Our room (#12) had a great view of the beach and ocean and was very clean and the bed was comfortable. The staff was great in arranging a special trip and were always helpful.

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Helpful?
Thank Jobe61
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you so much for your review, we love to hear our guest enjoy the CasaSandra experience, please keep us in mind and visit us again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
For a long time owner, Sandra, wanted to write by the sea. She went in search of a remote world, quiet, where the blue was obvious. One day, she landed in Cancun and the attraction of the Mayan land was overwhelming. She took a small plane and flew over the island of Holbox.Nothing was more attractive to her than the Feast of the colors of nature, barefoot fishermen with their gold teeth, women weaving hammocks or sheathed with their heels in the sand. "I want to do something here, " she said and began to imagine in her head this project now called "the hotel with a human touch" on this very beach.The land of more than 150 species of birds, whale shark, or Damero world's largest fish, mangroves in each corner, all were an inspiration to this artist.Then she wanted to welcome friends from around the world and to express, through a hotel on the island of Holbox, a point of view on life: "peace and art are a great treasure for humans. " Because of this she thought of a place that is romantic, sexy, creative, where the personalized, warm, rustic atmosphere in a luxurious twenty rooms that look to the sea, where one could meet the privacy and whims of its guests. All done out of love and passion. The same place where one can dream and create, and in the best case, where one can rest.The joy of giving and expressing a new way of caring for guests, has been the commitment of the hotel. Every detail has a reason: from the small art gallery with paintings by renowned artists to the beautiful furniture that inhabit the halls.Feelings, emotions, poetry, touches of color, aromas of black coffee, hammocks, fabric on the balconies, fluffy sheets, the sea at every angle, and romantic evenings create the magic of the "place of your dreams." ... more   less 

Additional Information about CasaSandra Boutique Hotel

Address: Calle de la Igualdad s/n, Holbox Island 77730, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Price Range: ₹ 21,597 - ₹ 49,804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaSandra Boutique Hotel 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Casa Sandra Hotel Holbox Island
Casa Sandra Holbox Island
Hotel Style:
#9 On the Beach Hotel in Holbox Island
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Questions & Answers

Here's what travellers have asked, with answers from CasaSandra Boutique Hotel staff and other travellers.
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Questions? Get answers from CasaSandra Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not be fooled by the appearance of seemingly responsive assistant managers.”
 of 5 bubbles markinsight, 26 Mar 2017 | Read review
“The shades are on the lighter side so take an eye mask if you need dark rooms to sleep-in. ”
 of 5 bubbles paulineo891, 17 Jan 2017 | Read review
“Room 15 didnt have ocean views, but you dont need it! Very large and comfortable”
 of 5 bubbles 334flamengo, 28 Nov 2016 | Read review
“Ask for the ocean suite with a hammock--beautiful ocean views, very quiet”
  • view from balcony
 of 5 bubbles karacherith, 24 Nov 2016 | Read review
“Beautiful view on the see from the front building”
 of 5 bubbles pascalebrohard, 24 Nov 2016 | Read review
5 of 5