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Horizontes La Ermita

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Traveller (441)
Room & Suite (84)
Dining (50)
Overview
  • Excellent5%
  • Very good37%
  • Average34%
  • Poor15%
  • Terrible9%
Travellers talk about
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (604)
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108
116
52
35
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16
108
116
52
35
Show reviews that mention
All reviewsamazing viewsnice swimming poolhotel restaurantstayed here for two nightsbreakfast and dinnermountainsfrogsbalconiesvistapatiofarmhorses
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1 - 5 of 327 reviews
A TripAdvisor Member
Reviewed 1 week ago

From reading reviews we were very wary of booking this hotel but decided that it was worth trying for the price and the positive things said in reviews. Totally agree that the guy in reception needs some customer service training however, the young chef at...More

Thank A TripAdvisor Member
Reviewed 1 week ago

nice location, on a hill. But- Wifi- only at the pool. The room was clean, fine food. The hotel is quite far from the town. You may need a rented car or a taxi to get to the city of Vinales. Nice view from the...More

Thank oferta10
Reviewed 4 March 2018

I almost gave it 4 stars rating because the potential is there. Nice rooms, pool, very cheap bar, good food and not to forget an exellent breathtaking view. But there is to much lacking. Cleaning could and should be better, especially the pool was not...More

Thank H_C_Enevold
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded 6 days ago
Google Translation

Estimado Cliente: Le agradecemos sus opiniones, ha sido ud muy amable al escribirnos. Es todo un placer recibir sus satisfacciones...More

Reviewed 28 February 2018

Unfortunately the only positive thing about this hotel is the view over the national park. I am not sure that the view merits the extremely poor standard of this place. It's a great shame as it could be fantastic but it badly needs some money...More

Thank Jane S
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded 1 week ago
Google Translation

Estimado Cliente: Agradecemos recibir sus opiniones, lamentamos no haber cubierto sus expectativas. Esperamos tener la oportunidad de recibirlo nuevamente en...More

Reviewed 23 February 2018 via mobile

It was a mistake for us to book this place so we hope others could reconsidered their decision. We were not expecting great standards and service as we read about the bad reviews but we decided to book because of the swimming pool. We were...More

Thank perrosalchica
Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded 4 March 2018
Google Translation

Estimado Cliente: Recibir sus opiniones nos hara trabajar orientados a aumentar la calidad de nuestros servicios. Lamentamos sus insatisfacciones, tomaremos...More

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Best Value Properties in Cuba
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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 82 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Accessible rooms, Non-Smoking Rooms
Details
Price range
US$ 82 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Accessible rooms, Non-Smoking Rooms
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Traveller (441)
Room & Suite (84)
Dining (50)
Pool & Beach (35)
Family and Play Areas (6)
Questions & Answers
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Meredith L
21 February 2015|
Answer
Response from UshanthaN | Reviewed this property |
Its not a long walk into town, but the hill is quite steep. You can ask the reception to call a taxi for you. It should cost about 4 cuc (4 dollars) to come and go. Hope this helps. Ushantha
3
Votes
Room Tips
"The rooms on the left wing have a little terrace equipped with a nice 2 person swing, excellent for couples."
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"I recommend staying somewhere else."
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"Get a room facing the pool."
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"ask for la vista"
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