We had a comfortable stay in this hotel in june 2017.. Positive: 4 star hotel but isn't heavy on ur pocket, polite staff, delicious food and quick service, semi luxurious rooms Negative: Location is quite out of town but would get better as flyover construction is going on, food is little expensive
I am player of Indian team gold medalist New York marathon 2021 I stay to this hotel 2 oct 2022 staff behaviour is very bad food serving staff drunk alcohol and I need extra matter I already book 3 rooms for 5 person but hotel 1 mattress charge to 800 rs he is not to respect to me as a Indian player nd my Security staff. So this hotel is very bad service he is not give any star to this hotel.
This hotel looks great in photos but is disgusting in person. It’s dirty, dusty, there’s a chemical dirty smell in the rooms. I don’t think they have cleaned the hotel in years. Worst was the lady at reception on 1st September- she didn’t smile, looked like she didn’t want to be there and almost lost my passport. Don’t waste your time here.
This is a good property but very poorly managed. Front desk, helping staff, restaurant staff so pathetic, they don't bother of the guests. Poor breakfast, no proper cleaning, no proper lighting, rooms accessories were poorly managed. Difficult to get an auto or taxi out of the hotel. The owner of the hotel should look into it. Don't book room here, it's wastge of money.
We stayed here before starting our Char Dham trip. This is one of busiest hotels used by the yatris. Despite the chaotic rush they managed to do a good job. Since it's on the highway, you need to hire a rick to travel to your attractions which can be challenging sometimes as app based services are almost non functional.
Positive reviews about the hotel written in anywhere might be of pre COVID era.....but we have visited this hotel a month back... they are affected by COVID and have so less staff.. the hotel staff n reception people have admitted this fact n told it the reason for ill-service....Staff is non cooperative & rude... Non e of our rooms have facility of hot water.. tv not having cable connection working, food was pathetic... They provided chhole kulcha in dinner and next day same chhole with bhature in morning... No starter or sweet in dinner Overall experience is worst.... Criterias not matching to any near to **** property. Don't go with older reviews... They might be misleading
We visited 12 persons (family) and experience was POOR, DISASTEROUS, WORST EVER. 1. On arrival, After asking 3-4 times for water, after 15_20 mins we got 4 glasses of water against 10 guests. Noone came to take luggage after repeatedly reminder. After 15-20 mins, one person came to pick up and took 3-4 bags, rest of bags was unattended for most of times. 2. Room size was small, washroom size was smallest and smelly. Even there is no space for bath. 3. No Hot Water, Cable tv not working due to payment not done, only one plug point working out of 3. 4. Cardkey of room was not working, after repeated reminders noone came. After 15-20 mins I went to reception and they just excuse it was not activated. He just given a solution that he will open the room with master key but can't give it to us and we have to manage that we can't close the room out side during stay. After 3-4 hrs struggle no solution occured and we changed the room. 5. We had MAP plan, we went for alacarta in lunch time, there was only paneer sabji, chana masala, jeera rice and roti was available. Not even a Dal or any other sabji available and we had Rice with paneer. Lastly, on buffet dinner there was chana masala and paneer sabji in menu. Paneer sabji and rice was same as in lunch. 6. In buffet dinner, Soup and sabji was too much salty, NO STARTER NO SWEET. Even there was RICE ONLY, NO DAL was there. On asking how can v have Rice, staff replied to have Rice with Chana Sabji. 7. Overall it is not 3*/4* property, even in any lodge/affordable hotel have higher amenities and service. Staff behaviour Non Friendly. Restaurant staff Pathetice. Reception staff is worst ever. If I have to rate it could be only negative figure and Not suggest to visit ever in Free.…
Worst class arrangement. No cleaning, bed was not comfortable, Room service horrible, Customer service relation terrible. Wastage of money, time nil value of customer service. Room unhygienic moreover no value of customer comfort and money
Good location, only Veg food with different varieties, humble staff, spacious room, clean bathroom, Clean air conditioner, location, of hotel is outside crowded city & near to Delhi highway. thanks for your services
Wonderful hotel in a great location, with superb a breakfast. Staff also very helpful excellent in every way: service, rooms,and all.excellent hotel & location. helpful & friendly staff . Dinner area good be improved.