Hello, My wife and I spent 7 days at Nungwi Garden Boutique Hotel and it was amazing! The staff is amazing especially Abel and Winnie! Breakfast was also delicious and perfect to start the day. Highly recommend it.
Before I give a high rating to this place and service itself, I have to share one story what happened to us and how management handled the situation. We stayed in Garden Boutique 3 nights and we arrived by rental car. The owner was very accommodating by offering us parking although managing very tight place to park. So we have to move every night car inside and outside. And just to mantion Zanzibar throughout, specially Nungwi is very high risk that something can happen. On the very last day when we were about to leave home, we noticed that someone hit badly our car from the back leaving huge dents and broken rear left side. Probably happened over the night on the parking lot, we never found out but it was huge stress for us knowing we are liable for damage and we trusted hotel staff when they said that is safe and they will take care of the car. And they DID. We reported immediately to hotel management since they had a car key and the owner took a responsibility right away. He said to us that we should not spoil our vacation and he will do and pay whatever it takes. We were in rush for our flight as well. So we called car rental company, they provided an estimate for car repair and the onwer of Nungwi Garden Boutique gave us a cash to pay the damage. He didn't ask a question. He stayed calm and insured us that we are in good hands. The danage was US250. That is a huge amount for Zanzibar, even for hotel owners but we we in good hands indeed. Thank you again for stepping in and taking care of your guests. You have amazing service, amazing and clean hotel, excellent locating and the greatest managing skills. We have no words to thank you for taking over the situation where we really needed it, being in foreign country and rushinh for flight. We wish you all the best and many.more happy customers to come to your beautiful place.…
Great stay at Nungwi garden boutique hotel. the Room was very Large and clean. Very close to the beach/2 minutes. Breakfast was amazing. friendly and helpful staff, big thanks to Jane, everything was perfect .
First and foremost, Veronica is such a great receptionist. Very friendly and she greets you with the biggest smile!! I really loved her vibe!!! I can also say the same thing for the people who work at the restaurant. The room was very big and super clean! The AC worked well. The only thing I would suggest is to improve on the breakfast and WIFI. Other than that, everything was perfect!
We were welcomed with a drink made from fresh fruits and we quickly checked in. The garden looks amazing from the room we stayed in, which was really big and had air conditioning. The breakfast was delicious and it was cooked in front of you. The cherry was the seafood grill prepared by Ali, the owner of this business, which took care that everything is perfect for us. Worth mentioning that in Zanzibar everything moves slower than elsewhere, so the service might be slower at times. I highly recommend this Hotel and restaurant.