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Shangri-La's Fijian Resort & Spa

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Traveller (2865)
Pool & Beach (534)
Room & Suite (445)
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Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“lagoon pool”(248 reviews)
“chi spa”(113 reviews)
Hotel website
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Reviews (3,796)
There are newer reviews for Shangri-La's Fijian Resort & Spa
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1,371
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602
275
211
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All reviewslagoon poolchi spabeach bar and grillkids clubocean wingfamily roomfiji timebeach massagefamily holidayvillage tourkids eat freegames roommain poolfijian resortground floorwater sportsbuffet breakfast
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951 - 955 of 3,739 reviews
Reviewed 28 June 2016 via mobile

Apart from the long walk from room to lobby, no complaints. Nice food, attentive staff, and great ambience. On small island, a famous archaeological site (Yanuca) but nothing about it - bit of a shame - especially as the info would not be hard to...More

Thank Roselyn K
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 1 July 2016

Dear Roselyn K, Bula vinaka from Shangri-La's Fijian Resort & Spa. We would like to thank you for taking the time to share you feedback. It is much appreciated. Kind regards, Lata Yaqona Communications Manager

Reviewed 28 June 2016 via mobile

In a perfect location for families ..the Shangri la offers a lot. Kids club: fantastic..kids had a great time. Sessions run 9 to 12, then 130 to 5 then 6 to 930 in tv room. Pools: get to lagoon pool early..not enough deck chairs. Great...More

2  Thank meplustwins
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 3 July 2016

Dear meplustwins, Bula vinaka from the team at Shangri-La's Fijian Resort & Spa. First and foremost we would like to apologise for any shortfalls in our services and this has been shared with the team. We do take all feedback we receive seriously as we...More

Reviewed 27 June 2016

This hotel would not be considered incredibly "classy" or "modern", but rather more homely and welcoming. When you walk around the property it's a little tired (granted it was built 50 years ago) but extremely well maintained. You can see children on the grass lawn...More

1  Thank Jlg018
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 30 June 2016

Dear Jlg018, Bula vinaka from the team at Shangri-La's Fijian Resort & Spa. First and foremost we would like to express our sincere thanks to you for taking the time to share your feedback regarding your experience with us. We have shared your feedback with...More

Reviewed 27 June 2016 via mobile

The great bits are the Polynesian restaurant facing the Pacific, the best breakfast ever, the brilliant kids club and playground, the nice swimming pools, the lovely adult part of the hotel, the excellent rooms with comfortable beds. What I didn't like: the largeness of the...More

1  Thank Cynthia H
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 30 June 2016

Dear Cynthia H, Bula from the team at Shangri-La's Fijian Resort & Spa. Many thanks and vinaka for taking the time to sharing your feedback. We do appreciate it and we have shared this with our team. Kind regards, Lata Yaqona Communications Manager

Reviewed 27 June 2016

From the moment we alighted our airport transfer, the service and friendliness of the Shangri-La staff was exceptional! Our room was lovely - and even though we initially only had 2 kids beds instead of 3, this was fixed by the porter who delivered our...More

Review collected in partnership with shangri-la.com
1  Thank Jayd D
Response from Lata Y, Communications Manager at Shangri-La's Fijian Resort & SpaResponded 30 June 2016

Dear Jayd D, Bula from the Shangri-La in Fiji and we would like to thank you sincerely for sharing your feedback regarding your recent stay here with your family. Thank you for acknowledging the our team and the general ambience of our resort. We look...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 200 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 200 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2865)
Pool & Beach (534)
Room & Suite (445)
Dining (170)
Family and Play Areas (38)
Business Centre & Event Rooms (32)
Questions & Answers
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Leighanne9
1 May 2018|
AnswerShow all 2 answers
Response from fortunatefew | Reviewed this property |
From memory the Yanuca Lagoon consists of 5 separate blocks. Each block is 3 storeys. I think the terrace rooms are ground floor which lead out to the grass and pool.
0
Votes
Room Tips
"Inspect the room before taking it. Some have been upgraded, some original."
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"Families would benefit A LOT with a ground floor Superior Lagoon Family room. It MADE the holiday."
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"All overlook the lagoon as far as I could see - for a quiet room try for a room away from the childrens..."
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"ocean view rooms are great, away from the noise of the pools. Ground floor, you can walk down to the beach..."
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