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Shangri-La's Fijian Resort & Spa

3,731 reviews
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Traveller (2746)
Pool & Beach (523)
Room & Suite (395)
Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“lagoon pool”(244 reviews)
“chi spa”(108 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,731)Write a Review
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Traveller rating
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21 - 25 of 3,675 reviews
Reviewed 1 week ago via mobile

We stayed for 5 nights over New Years Eve at the Shangri-La hotel. The location is gorgeous; and while dated, the room we were in (Family Ocean Deluxe) had a gorgeous view of the Pacific Ocean and was quite comfortable for my husband and I...More

3  Thank Kelli H
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 5 days ago

Dear Kelli H, Bula vinaka and we would like to sincerely apologise for the shortfall in our services that you experienced during your recent visit with us. We do very much appreciate all feedback received as this can only serve to help us improve and...More

Reviewed 2 weeks ago via mobile

We have visited this resort around 8 times. Each time we have loved the warmth of the Fijians and have felt welcomed like it's our second home. We haven't visited for around 3 years whilst the renovations took place until now... Whilst the resort is...More

2  Thank Soraya Y
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 1 week ago

Dear Soraya Y. Ni sa bula from the team and we would like to first and foremost thank you for returning to Fiji and to our resort time and again. We would also like to sincerely apologise for the lack of care which you experienced...More

Reviewed 2 weeks ago

Very nice resort. Heaps of things to do. Nice pools. Nice rooms. Nice beach views. If you have kids, or if you are a kid at heart, look for Ace. He will make your trip to Fiji unforgettable. Meals were quite pricey. The traditional Fijian...More

1  Thank Emrah T
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 1 week ago

Dear Emrah T, Bula vinaka and many thanks and vinaka vakalevu to you for taking the time to share your very kind feedback. We would especially like to thank you for your individual acknowledgement of Ace who is such a credit to our resort and...More

Reviewed 2 weeks ago via mobile

A one hour 100fjd taxi will take you from the airport. Pools are ok views and ocean are beautiful. Service is the worst I’ve ever experienced. Our phone did not work for 3 days and took 4 trips to the front office to fix. Unlike...More

2  Thank Chris S
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 1 week ago

Dear Chris S. Bula vinaka from the team at the Shangri-La and we would like to thank you sincerely for taking the time to share your feedback regarding your recent stay. We do appreciate all feedback we receive and this has been shared with the...More

Reviewed 2 weeks ago

I just got back from my trip today and had the best time. The staff was super warm and friendly. We went snorkeling at Natadola beach and Pacific Harbor, but found that Shangri-la had the most sea creatures. I also went on the Natadola Magical...More

5  Thank beachlife515
Response from Lata Y, Public Relations Manager at Shangri-La's Fijian Resort & SpaResponded 1 week ago

Dear beachlife515, Greetings and bula vinaka from the team at Shangri-La's Fijian Resort & Spa and many thanks for sharing your very kind feedback with us. We do look forward to welcoming you back to Fiji and to our resort soon. Yours sincerely, Lata Yaqona

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134567735
About
Awards & Recognition
Travellers' Choice
2017 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 181 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 181 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2746)
Pool & Beach (523)
Room & Suite (395)
Dining (164)
Hotel & Grounds (1598)
Bathroom (44)
Family and Play Areas (38)
Business Centre & Event Rooms (32)
Questions & Answers
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willnykai
10 January 2018|
AnswerShow all 4 answers
Response from fortunatefew | Reviewed this property |
There is Geckos just across the road from Shangri La entrance. Reasonable with free shows. Also Tomlus is a very good restaurant with great seafood. Get a taxi from Shangri La only 10 min ride and cheap. It's very popular... More
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Votes
Room Tips
"Choose another resort."
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"ground floor, if a couple near adults pool"
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"if no children chose the area from the adults pool"
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"Ocean view rooms are the best. You get a beach front to enjoy!"
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