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Sofitel Fiji Resort & Spa

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Traveller (2222)
Pool & Beach (474)
Room & Suite (378)
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Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“salt restaurant”(262 reviews)
“waitui beach club”(247 reviews)
“lagoon restaurant”(137 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Fiji Resort & Spa
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Fiji Resort & Spa
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,838)
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Traveller rating
1,635
1,284
529
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80
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1,635
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529
206
80
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1,161 - 1,165 of 3,734 reviews
Reviewed 23 December 2015

First the good stuff: the hotel was lovely, especially the area around the pool. BUT we were there for a wedding and, in the two weeks since, many of the 45 guests (perhaps most of those who actually stayed at this hotel) have found that...More

1  Thank 352geoff
Response from Alan B, General Manager at Sofitel Fiji Resort & SpaResponded 24 December 2015

Bula 352geoff Thank you for your review. I am sorry for the issue with your credit card. We have involved both the bank & the police in this matter. Our guest card information is encrypted & our EFTPOS terminals have not been compromised. They are...More

Reviewed 22 December 2015

When I booked this Hotel, I was so happy and was really looking forward to stay at this resort. Unfortunately As soon as we entered in our room we got to know that there is no water in bathroom. We had a long flight and...More

4  Thank Aakanksha S
Response from Alan B, General Manager at Sofitel Fiji Resort & SpaResponded 24 December 2015

Bula Aakanksha S Thank you for your comment. I am sorry that there was no water for some time during your stay. This was due to a breakdown in the main water line into the hotel. Unfortunately this line was not as easily repaired as...More

Reviewed 20 December 2015

Just returned from a 7 night stay at the Sofitel. Unfortunately the resort lacks the upkeep required to justify the price. Resort was understaffed, rooms half cleaned with mould in bathrooms, towels not replenished, pool area unclean, activities not performed, Sadly I can continue but...More

Thank Carlo C
Response from Alan B, General Manager at Sofitel Fiji Resort & SpaResponded 29 December 2015

Bula Carlo C Thank you for your comments. I am sorry that we did not meet our usual standards on this occasion. We will review our manning levels but will also address the issues raised where team members have not completed tasks as expected. Our...More

Reviewed 19 December 2015

Stayed for 4 nights at Waitui Beach Club rooms for a wedding. Group of 22, with 12 of us at the Sofitel, the rest at other hotels close by. Beach Club pool are fantastic as was the weather. That's the positives. The negatives are too...More

2  Thank RACHELALASTAIR
Response from Alan B, General Manager at Sofitel Fiji Resort & SpaResponded 24 December 2015

Bula Rachel Alastair Thank you for your response. I am sorry that we did not provide a better experience to you & have therefore given you a poor impression of Fiji. I can assure you that your feedback has been taken seriously & discussed within...More

Reviewed 19 December 2015

Even though they have some children's facilities, this isn't the place to stay with kids. More focused on adults. Rooms nice, our housekeeper Maria was lovely. Theme nights lacks the finesse I expected from the Sofitel brand. No local foods explained on the Lovo night...More

Thank Walkingprimrose
Response from Alan B, Manager at Sofitel Fiji Resort & SpaResponded 22 December 2015

Bula Walkingprimrose Thank you for sharing your experience with us at Sofitel Fiji Resort & Spa. It is our pleasure to know that you enjoyed your overall stay with us and appreciating the friendliness of our staff. We appreciate your feedback and please be rest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Beachfront
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Adult pool
Outdoor pool
Details
Price range
US$ 191 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Spa Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 On the Beach Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 191 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Spa Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 On the Beach Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2222)
Pool & Beach (474)
Room & Suite (378)
Dining (139)
Family and Play Areas (13)
Business Centre & Event Rooms (5)
Questions & Answers
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TropicalMtgirlnz
24 May 2018|
Answer
Response from Nicola113 | Reviewed this property |
I can’t answer that specifically to the Sofitel but we purchased a package further down near the Westin and Sheraton which allowed us to use SUP, catamaran, kayaks and one other non motorised water activity which I can’t... More
-1
Votes
11Jamesy11
23 May 2018|
AnswerShow all 2 answers
Response from Lyndzm | Reviewed this property |
Sofitel food is of high standard and great quality...we had just breakfast in our package...no problems at all. Enjoy
1
Vote
jamleon
9 May 2018|
AnswerShow all 2 answers
Response from sherryhumphreys2016 | Reviewed this property |
Your bank will be the best to ask for that also you charge everything to your room and pay at the end. They do prefer a credit card. It is @2% surcharge
0
Votes
Room Tips
"Ground floor if you have kids"
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"Book a room near Waitui Club and do use the Waitui Club"
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"Wifi is average ie no YouTube but it is free, and the compendium is on TV"
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"Make sure you don't go to your room right after they clean. The floor was still wet and I almost slipped."
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