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Las Casitas Village, A Waldorf Astoria Resort

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Traveller (837)
Room & Suite (575)
Pool & Beach (185)
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Overview
  • Excellent59%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“the main hotel”(189 reviews)
“infinity pool”(243 reviews)
“el conquistador”(291 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Las Casitas Village, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Las Casitas Village, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,685)
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895
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All reviewsthe main hotelinfinity poolel conquistadorwater parkpalomino islandprivate islandbedroom casitanorth villagemanor housepuerto ricobedroom ocean viewchopsgolf cartfull kitchenhorseback ridingminute ferry ridethree bedroom
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351 - 355 of 1,575 reviews
Reviewed 11 August 2016

The service from the Resort staff was exceptional. Whatever we needed the staff was very willing and able to accommodate our needs! The room was clean. The view we had overlooked the infinity pool. You could see the ocean, Palamino Island, and El Yunque rain...More

1  Thank Elizabeth J
Response from Maria V, Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria ResortResponded 23 August 2016

It gives me great pleasure to read about your experience specially with the staff. Thank you for your stay and for taking the time to review our property. Sincerely, Maria Vega

Reviewed 6 August 2016

There is not enough I can say here to convey how much we enjoy staying here. This is our second visit staying at Las Casitas. The villas are spacious and well equipped. Our ocean view balcony gave us spectacular views of the ocean. We love...More

3  Thank Kevin W
Response from Maria V, Las Casitas Village at Las Casitas Village, A Waldorf Astoria ResortResponded 9 August 2016

Thank you for taking the time to share your experience about your recent stay at our hotel. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is refreshing to know when that is achieved. We...More

Reviewed 5 August 2016

Palomino island was great. Staff was very polite and diligent. Coqui water park was also a good activity for the family and kids. There is a magic show by Reynold Alexander that was the best nightly activity. Specially for families.

Review collected in partnership with Waldorf Astoria
1  Thank X5403UDdavidl
Response from Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria ResortResponded 6 August 2016

Thanks for your review of our hotel. Hope to welcome you back in the near future. Sincerely, Maria Vega

Reviewed 5 August 2016

Traveled July 25-30, 2016 The home at Las Casitas with 2 bedrooms/3 full bathrooms, 3 balconies and a full kitchen, was plenty of space for our family of 5 (3 teenagers). Unbeknownst to us, the week we traveled was a PR holiday week and the...More

2  Thank TravelSARP
Response from Maria V, Las Casitas Guest Services Director at Las Casitas Village, A Waldorf Astoria ResortResponded 6 August 2016

Thanks for you detail review and we do hope welcome you and your family back in the near future. Also, I do want to let you know that we are in the process of enhancing our internet services for our guest future enjoyment. Sincerely, Maria...More

Reviewed 4 August 2016

Hi everyone. I loved this resort 10 years ago and was so excited to finally come back to it. I’ve decided to write an honest and critical review, in great detail and length, in hopes management will take note to improve. Also, my words are...More

2  Thank I_Love_NY_2011
Response from Maria V, Manager at Las Casitas Village, A Waldorf Astoria ResortResponded 28 October 2017

Thank you so much for the detail review of your stay. Sincerely, Maria Vega

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Airport Transportation
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$ 314 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 314 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (837)
Room & Suite (575)
Pool & Beach (185)
Dining (37)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
Amenities (1)
Questions & Answers
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loydianne t
2 September 2017|
AnswerShow all 5 answers
Response from Rosemond J | Reviewed this property |
la casitas are villas, the one I stayed at slept 8 people. It had a 2 bedrooms and 3 full bathrooms. One was a king room with a full bathroom and the other 2 queen beds with a full bathroom. The open loving room dining room... More
0
Votes
Vickie M
16 August 2017|
AnswerShow all 9 answers
Response from abrosa | Reviewed this property |
Really don't know. We bought our groceries. The butler will carry your groceries to the casita.
0
Votes
Catherine C
23 July 2017|
Answer
Response from WouldLike2TraveMore | Reviewed this property |
You will have a wrist band and card for each guest in your party - the cards will be stamped at the end of the evening. The food was amazing and the inclusive package is well worth it.
0
Votes
Room Tips
"Las Casitas with ocean view."
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"Ocean view villas are a plus! who doesn't want to wake up looking at the ocean"
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"We choose their promotion deal, the view of the gardens/mountains but you can choose a "water"view..."
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"Ocean view is worth it"
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