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El Conquistador Resort, A Waldorf Astoria Resort

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Traveller (4870)
Room & Suite (1320)
Pool & Beach (792)
Ratings and reviews
  • Excellent41%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“private island”(1,306 reviews)
“palomino island”(1,772 reviews)
“water park”(1,027 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
4 Star Hotel
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise.
Offers from El Conquistador Resort, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Hotel website
Hotel website
33.6 km to Culebra Airport
11 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (7,757)
Filter reviews
7,131 results
Traveller rating
2,600
2,253
1,168
688
422
Traveller type
Time of year
LanguageEnglish
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2,600
2,253
1,168
688
422
Show reviews that mention
All reviewsprivate islandpalomino islandwater parkla marinapuerto ricomarina areachopssplash barferry ridehorseback ridingcable carrented a carwater shoeswalk in closetcafe caribeocean viewlas casitas
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1 - 5 of 7,131 reviews
Reviewed today via mobile

I was there a few years ago and rated this 2 stars. Between customer service, musty rooms, pricey but not worth it, I wouldn'trecommend. Now, gave it anothe r chance despite reviews and still had the same complaints, however I believe in hope and change....More

Thank RozCt
Hotel's Favourite
Reviewed 28 February 2018

My husband, Parth, and I originally planned our entire wedding for January 2018 to be held at El Conquistador Resort. We absolutely love Puerto Rico and we fell in LOVE with this resort when we visited back in October 2016. We worked with Kamil Rivera,...More

4  Thank Dhara S
Response from FelicianoL1, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded 12 March 2018

Thank you for your 5 star review. We appreciate your patience and understanding as we recover from Hurricane Maria. We hope your wedding day is everything you hoped for! We look forward to welcoming you back to Puerto Rico once we are reopen.

Reviewed 5 days ago

This resort was obviously hit hard by Hurricane Maria. The website stated that the hotel was open, that there was pool access, etc... but that the hotel was still under construction as part of the restoration process. This was the understatement of the CENTURY -...More

Review collected in partnership with Waldorf Astoria
2  Thank Edward H
Reviewed 4 weeks ago

The biggest reason that I moved to the other hotel at the second day, even though I'd made a reservation for 2 nights, was there's no operating restaurant. I needed to feed my little one and there's no other option, but changed the hotel. Even...More

7  Thank Seung Min H
Reviewed 10 May 2018

I both worked and stayed at this hotel as an emergency relief worker. It was closed to the public, but I believe it will be reopened in the near future. It is an amazing and beautiful hotel, and the staff are so sweet, friendly and...More

9  Thank nccondra
View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Beachfront
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf Course
Hot Tub
Outdoor pool
Details
Price range
US$ 244 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 244 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4870)
Room & Suite (1320)
Pool & Beach (792)
Dining (194)
Amenities (234)
Family and Play Areas (36)
Business Centre & Event Rooms (31)
Questions & Answers
Ask a question
Stephanie P
28 April 2018|
AnswerShow all 3 answers
Response from Matt L | Property representative |
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is... More
0
Votes
wenlub23
3 April 2018|
Answer
Response from Joel A | Reviewed this property |
May be January 2018
0
Votes
Room Tips
"All rooms have views. Mine was facing Las Croabas and the bay. Gorgeous!"
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"Get Oceanview room"
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"Marina view, ground floor"
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"Save your money for a hotel with better service"
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