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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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7,070 Reviews from our TripAdvisor Community

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Showing 6,515: English reviews
Start your review of El Conquistador Resort, A Waldorf Astoria Resort
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Superior, Wisconsin
Reviewed yesterday NEW

This was our fourth stay at El Con, previous stays were in La Marina. Unbelievable to sleep so close to the sea. Tried the view from Las Brisas this time - WOW! What an experience, very cool paths through the courtyard up to the main building. Bonfire on the patio every night outside the restaraunt, complete with marshmallow roasting for...

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Helpful?
Thank TerryL1969
HOTEL’S FAVOURITE REVIEW
Reviewed 23 October 2016 via mobile

If you stay at this hotel you have it all, Great view , nice pool , all kind of restaurants, shops , beach , water park , it's like a small town. The staff was very friendly and welcoming and the food was amazing, you must try the steak house and enjoy some drinks and the view from the jacuzzi

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Helpful?
11Thank Felix V
About Hotel's Favourite Review
Keyla_Michelle, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hello Felix! Thank you for your great feedback. The Conquistador family hopes to see you again!

Fajado, Puerto Rico
Reviewed 2 days ago NEW

Staff was very friendly and accommodating. Beach was also spectacular and weather was perfect for a couple to get away for a long weekend. Dinner at Blossoms and Chops were to die for. I would definitely return.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank L6107AXraymondg
Raleigh, Nc
Reviewed 2 days ago NEWvia mobile

El Conquistador is a resort of dichotomies. . The view is fabulous. The sea just beyond the resort is dotted with islands. The water is green to blue and so clear. . The Palomino island beach (the only beach at the resort) is lovely and clean and full of water activities. We rented a jet ski for an hour ($100)...

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Helpful?
1Thank hajinnc
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your detailed review with us. We appreciate your candid feedback as it helps us identify areas of opportunity for future enhancements. We are happy to see that your family enjoyed Palomino Island and Coqui Water Park during your stay with us. We hope to welcome you back again soon for another family...

Montclair, New Jersey
Reviewed 2 days ago NEW

I can not say enough wonderful things about our third trip to the El Conquistador! Our visit started with a 2am check-in. A friendly face to welcome us and helpful service with our bags. The bellman even went to find us cold bottled water at that hour! We entered our room in the Marina to find towel swans and flowers...

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Helpful?
Thank DLS307
PBXMNG, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Good morning, Thank you for choosing us for 3 times and thank you for your great comments regarding our Resort. We are more than happy that you enjoyed your stay with us. We look forward to welcoming you and your family back to the resort on your fourth visit in the near future! Best Regards!

Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

What a beautiful place!! Truly magnificent views of a lovely world! The service including cleaning was not perfect and the food was definitely mediocre pretty much everywhere (although the drinks were great!) would recommend the place - especially for families. Lots to do and see.

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Helpful?
Thank emidthor
IlsaTorres, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your comments with us regarding your experience while a guest of El Conquistador Resort. We are happy to see you enjoyed the views, location and drinks. Your feedback is very important as it helps us to identify areas in need of improvement. I will review your concerns with our Management team to correct the issues addressed....

jacksonville
Reviewed 3 days ago NEWvia mobile

Good hotel! However, the hotel does not have a beach with in walking distance. You must take their boat (free) to Palominos Island. Great place, you can spend all day in this small Palomino island and really get a sun tan! All amenities are in this island including iguanas

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Helpful?
Thank alex c
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Alex, Thank you for your review and for choosing our resort as the destination to celebrate your anniversary. We appreciate your feedback and are happy that Palomino Island was a highlight of your trip. We hope to see you again soon.

Reviewed 3 days ago NEW

Took a 4 day weekend trip over Presidents Weekend. Arrived Friday afternoon to a fairly long line at the check in counter. Once additional staff was added we quickly moved through the check in process. Everyone was wonderfully friendly from the bell man to the front desk to various staff walking around the hotel. The property is gorgeous and very...

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Helpful?
1Thank William D
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

William, Thank you for your 5 star review; we appreciate your very detailed feedback. We are delighted to see that you and your family had such a wonderful getaway with us over the President's Day holiday and that the activities, pools, food and beverage, water park and service our team provided were some of your vacation highlights. We look forward...

Reviewed 3 days ago NEWvia mobile

So let me start by saying the hotel view and location is amazing and food very good however confusion with the front desk for an extra night was a headache we got back to our room they didn't clean it 1 night and when we added an additional night they gave us new keys so when we went to open...

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Helpful?
Thank Melissa M
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Melissa, Thank you for sharing your review. We apologize for not exceeding your expectations during your stay and greatly appreciate your candid feedback as it allows us the opportunity to identify areas for further improvement. We are happy to see you enjoyed the views, location and food during your stay. Thank you for also taking the time to mention the...

Puerto Rico
Reviewed 4 days ago NEW

We arrived at the hotel very early in the morning after a late in the evening flight. We had booked an ocean front room and the room we checked into was very loud because of of its proximity to the elevator and the ice machine. Julia at the front desk was incredibly accommodating in finding us a new room with...

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Helpful?
Thank ckealey2017
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your 5 star review and for being a return customer! I am happy to see you enjoyed your recent stay with us. Thank you for taking the time to highlight the wonderful customer service you experienced during your stay. We hope to welcome you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: ₹ 13,273 - ₹ 27,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travellers.
285 questions
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main hotel offers most convenience. Great views from marina but you have to take lift. Corner rooms do have larger balcony”
 of 5 bubbles L3567AOwilliamd, 21 Feb 2017 | Read review
“Book an ocean view room!”
 of 5 bubbles OHelloEllie, 20 Feb 2017 | Read review
“rooms are beautiful, and all I want to enjoy the water park and the island. The ocean and waking up to that starts your day carefree.”
 of 5 bubbles srrou4, 20 Feb 2017 | Read review
“Las Brisas full ocean view”
 of 5 bubbles Squonk2014, 19 Feb 2017 | Read review
“Don't get a room near the elevator its noisy”
 of 5 bubbles WWhiteley, 17 Feb 2017 | Read review
5 of 5