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10/10/2017 11/10/2017
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    El Conquistador Resort, A Waldorf Astoria Resort

    1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
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    10/10/2017 11/10/2017
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    Traveller (4839)
    Room & Suite (1256)
    Pool & Beach (801)
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    Overview
    • Excellent41%
    • Very good30%
    • Average15%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “private island” (1,302 reviews)
    “palomino island” (1,765 reviews)
    “la marina” (86 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from El Conquistador Resort, A Waldorf Astoria Resort
    Offers & Announcements: $50 Credit Each Night
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    Rooms
    10 Oct11 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (7,735)
    Traveller rating
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    1 - 5 of 7,116 reviews

    Reviewed 4 days ago

    My boyfriend and I visited El Conquistador just after Hurricane Irma. I called prior to ensure that everything was working because we had no problem rescheduling our trip. The representative I spoke with said everything was working. When we arrived, the funicular was not working...More

    5  Thank Nicole V
    Hotel's Favourite
    Reviewed 24 June 2017

    I visit this hotel on June 2015 and honestly, I can't wait to go back. What I love most about this hotel is that it has everything you possibly can to not have to go out. It has like five huge pools, a waterpark for...More

    3  Thank Luz L
    Response from Matt L, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded 26 June 2017

    Thank you so much for sharing your beautiful memories of your last stay at the resort. We do invite you to return to Paradise and enjoy all the many features El Conquistador has to offer. Thank you!

    Reviewed 4 days ago

    Most disappointing vacation Hilton experience started at check-in when I informed I was a Hilton Honors member and asked could this stay be added to my HH account. He rudely snobbishly, dare I say callously, replied no because I had booked my reservation through a...More

    Review collected in partnership with Waldorf Astoria
    3  Thank 447angeliquej
    Reviewed 5 days ago

    Disappointed with the room upkeep during my stay. The bathroom was leaking water from the ceiling. When calling the front desk it took awhile to arrive to the room which no one ever came at all. Disappointed

    Review collected in partnership with Waldorf Astoria
    5  Thank barryr869
    Reviewed 5 days ago

    Facilities and the location of the hotel are wonderful, most of the staff was very friendly and attentive though unfortunately some cared little in providing proper and meaningful service at a hotel of this quality

    Review collected in partnership with Waldorf Astoria
    1  Thank jorgegW7742TR
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Beachfront
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Golf Course
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 179 - US$ 536 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 918
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Prestigia, TripOnline SA, Hotwire, getaroom.com and Cancelon so you can book your El Conquistador Resort, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Fajardo
    • Also Known As
    • El Conquistador Resort, a Waldorf Astoria Hotel Fajardo ,
    • Waldorf Astoria Fajardo ,
    • El Conquistador Hotel Puerto Rico ,
    • Conquistador Hotel Puerto Rico ,
    • El Conquistador Puerto Rico
    Add Photo Photos
    Traveller (4839)
    Room & Suite (1256)
    Pool & Beach (801)
    Dining (184)
    Hotel & Grounds (3322)
    Bathroom (103)
    Family and Play Areas (45)
    Business Centre & Event Rooms (29)
    Nearby
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    48.59 km away
     
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    13.81 km away
     
    Caribe Hilton San Juan
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    49.68 km away
     
    Las Casitas Village, A Waldorf Astoria Resort
    1,682 reviews
    .35 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .54 km away
    Island Kayaking Adventure
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    .59 km away
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    Ask a question
    Questions & Answers
    Justin W
    17 September 2017|
    AnswerShow all 2 answers
    Response from Dermot1126 | Property representative |
    Hi Yes Palomino is open now and should be open every day until then only closed of we have a storm passing. Water Park is closed at the moment for maintenance work and pool resurfacing due to occupancy after IRMA. Rest of... More
    1
    Vote
    Andilynn9
    11 September 2017|
    AnswerShow all 5 answers
    Response from Jafet815418 | Reviewed this property |
    The best thing is to call the hotel and have a supervisor speak to you write down name and info so you'll have someone responsible if things are not the way expected. I recognize this resort will strive to put things back to... More
    1
    Vote
    shaw4742017
    10 September 2017|
    AnswerShow all 6 answers
    Response from kenny h | Reviewed this property |
    The only damage was to the trees and some minor structures. It will be business as normal in October.
    1
    Vote
    Room Tips
    "Save your money for a hotel with better service"
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    "Choose the ocean view or partial ocean."
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    "Las Brisas Building with an Ocean view (Priceless)"
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    "Staying at the Marina is a big plus. You are steps away from the ferry that takes you to the beach, the Coqui..."
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