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Excellent treatment to the customer! Excellent location !
However, in the mornings we had problems with the hot water, because the heater had been damaged.
The food was delicious and healthy, but there was not much variety on the menu.
The rooms have no TV,...More
We were the only guests staying there. The hotel staff couldn't have been less interested that we were there and saw us as a massive incovience. Practically had to beg them for breakfast and even then had to nudge them for everything.
The evening chef...More
Los Quetzales Lodge is a beautiful, peaceful place in the cloud forest of western Panama. The owner, Carlos, believes passionately in his mission to preserve this corner of the forest. The grounds are planted to attract native birds and our room had views of the...More
Every surface of our room, including floor and ceiling, was beautifully made of native wood. Roomy, comfortable, tidy. Sleepworthy bedding. The hot water was not completely dependable, even though there was only one other guest at the property. And we booked #21 specifically to use...More
We had an eye opening amazing trip to Panama but were very disappointed with our bird watching tour booked through the Los Quetzal lodge in Cerro Punta- we realized after the 2 hr excursion from Cerro Punta that we were NOT even taken to the...More
Response from Carlos A | Property representative |
Thank you for your feedback Jackson. We truly value our customer's opinions and are dismayed you have been unable to reach us. Our reception desk is open for calls from 7 am to 8 pm, and power outages sometimes cut the phone... More
Thank you for your feedback Jackson. We truly value our customer's opinions and are dismayed you have been unable to reach us. Our reception desk is open for calls from 7 am to 8 pm, and power outages sometimes cut the phone system. We are reviewing your case to find out how we missed your communications. We extend our apologies and hope you give us a change to correct this error. -The Los Quetzales Staff
Response from Shannon W | Reviewed this property |
There are buses, but I would do the quick route. If you are going to Los Quetzals and have no car, best is to phone them (I'd let them know your arrival time ahead of time so they can plan it a bit). They can come shuttle... More
There are buses, but I would do the quick route. If you are going to Los Quetzals and have no car, best is to phone them (I'd let them know your arrival time ahead of time so they can plan it a bit). They can come shuttle you to Guadalupe.
We rented a car. It was very inexpensive and easy at the David airport. There aren't that many roads and the roads are very good. The road to Bouquet is straight north from David. To get to Los Quetzals at Guadalupe, go north out of the airport and left on Panama 1 (Interamerican) about 45k or so our to La Concepcion and turn right on the road to Volcan. In the middle of Volcan there is a major intersection well-marked where you turn right on the road to Guadalupe. Where that ends in a T intersection in Guadalupe, Loz Quetzales is just to the right.